Forcepoint Secure Web Gateway vs. Sophos Central Device Encryption vs. Virtru

Over the years, [in our experience], the maintenance of the Forcepoint Web Security solution proved to be more cumbersome and troublesome with each version upgrade. In addition, it did not transition well to support the large increase of remote workers. We also experienced weird incompatibilities with the client. We have since replaced this solution with Zscaler Internet Access, a cloud-based secure web gateway solution with a client that behaves as expected, is more flexible, and requires significantly less administration.

Incentivized

It is mid-level when it comes to running it by a non-IT person. I have no technical/IT training and can figure out on my own (or with a little web search) how to do most tasks. It may not be best for the very tech-challenged operator.

Incentivized

Of all the products out there that integrate with Google, we found Virtru to be the most user-friendly for both our users and the recipients. At the same time, its logging capabilities provide the trail we need for sensitive information. This is one tool for us that has generally been "setup and forget" which helps with the I.T. Dept workload.

Incentivized

• It prevents users from accessing websites that may have recently been created for the purpose of distributing malware.
• It prevents users from accidentally or intentionally accessing websites that are considered inappropriate for a work environment.
• It allows us to create different policies for different teams in our organization.

Incentivized

• Centralised portal for both Anti Virus and Encryption
• Internet-facing with the ability for global / multi region access for large organizations
• Multi-level, built-in admin roles for different access levels for your Support Team. Also, you can define new roles to tailor to your organization

Incentivized

• Email encryption without installing or exchange keys with the recipient.
• Email DLP that is easy to configure and maintain.
• Application Gateway that encrypts email sent directly from SaaS application (ex. Zendesk, SalesForce).
• Protect attachment with restriction like time, print, and copy.

Incentivized

• The user access logs contain a lot of useless information. I understand this is very hard to tackle as I've seen this across any product that logs web activity.
• I would like to see more customization options of website block pages.

Incentivized

• Interface is a little difficult to get Hands On. It can be simplified for better adaptability
• XDR compatibility should be enhanced
• More simplified white-books should be provided to train the non tech teams
• Commercially also the cost should be improved for different industry segments

Incentivized

• Support for all AWS / Amazon services
• Specialized functionality for sales teams
• Easy one click integration with CRM tools

Incentivized

It is very stable, the organisation has "locked in" the product and has no plans to change or try another product. We have already renewed our 2019-2020 licenses. It is user friendly and people catch on easily when they first use it. The only downtime is when we install Microsoft updates! It has excellent reporting which help in determining how the organisation's Internet is used and also during both internal and external IT audits.

Incentivized

Solution is easy to use and administer

Incentivized

Despite the intimidating Linux CLI when you use the appliance for troubleshooting, the web security usability compensates as most of the Administration of the system is done there. It is GUI based and has an easy to use UI where one can navigate around rather easily like getting reports, checking alerts, looking the whole setup under deployment to check if all services are running in one place though there are other parts to the system.

Incentivized

I am pretty satisfied with Sophos Central Device Encryption's overall capabilities. It is easy to implement and ultimately brings more peace of mind because fewer tickets are generated. As a result, security within the organization is also improved. Another significant advantage is that you can quickly see the statuses in real time on the dashboards. This gives you a better overview and reduces the chance of missing minor security settings.

Incentivized

The is a quick first response to acknowledge your issue and the Engineers never take more than two hours to fix an issue and we hardly get issues looking at the fact that the system is pretty stable. There is also a robust Knowledge Base in the site for known problems.

Incentivized

Research known issues with upgrading from the Support Knowledge base, this will enable you avoid road blocks along the way and reduce your dependence on Forcepoint Support

Incentivized

To be honest, once using Forcepoint for our Web Security, I have not wanted to look anywhere else. The dashboard gives me quick insight of threats, productivity, and bandwidth usage. Again, this is a layer in my security and it fills many holes. I feel safe and I do like I can just let it do its thing

Incentivized

At that time, we chose Sophos based on the reputation and our partnership with our partner. And in general Sophos could give us more benefit than other competitors with the similar solution. However we do not feel comfortable to disclose information about comparison with other solutions. Despite that, we think Sophos could deliver our requirements very well with the cost that were reasonable for us.

Incentivized

Others were far more expensive

Incentivized

• Being a non-profit the cost is a bit higher than some competitors so our ROI takes a bit longer to recoup. I would really like to see better non-profit pricing.
• The ease of doing a report on someone cuts down on the IT man-hours to do website tracking for managers as we can do it from a central point whereas in the past (prior to Forcepoint/Websense) we would have to ghost their machine to look for activity as well as their local servers.

Incentivized

• It's had a positive impact as it's allowed us to effectively secure hard drives with bitlocker encryption
• A larger part of our work force works from home, and Sophos can be deployed remotely and will start encryption almost straight away on any computer that isn't already encrypted.

Incentivized

• HIPAA Compliant.
• security

Incentivized