Likelihood to Recommend I strongly recommend using it in networks where many machines enter, it is essential to have a capture of all ids, mac etc to prevent and detect unauthorized machines.We are in the technological era and there is a lot of technological robotization looking for weak systems to enter.Invest in greater security and that does not happen to you.
Read full review SolarWinds patch management has had issues over the years. Sometimes requiring manual intervention to get resolved. The UI [with N-able RMM (formerly Solarwinds RMM)] makes it easy to see status of systems and identify any alerts easily. Remotely monitoring the status of servers/computers. Managing the systems, patching, systems maintenance and remote support.
Read full review Pros Network Access Control does a great job of identifying unmanaged devices on the network and "quarantining" them. The inventory feature of CounterAct is a handy place to see what version of applications are running on which machines on our network. Policies can be very intricate. Read full review It provides fantastic remote access capabilities. The Take Control tool gives us a robust platform that is capable of remote controlling almost any endpoint we need to and the chat, file transfer, and screen recording tools are all exceptionally useful. SolarWinds RMM is particularly useful as a single pane of glass solution that allows us to monitor and manage thousands of endpoints across dozens of different clients. It does a solid job of allowing us to sort, organize, and filter based off of who and what we want to see at any given time. Due to its client based nature, the platform excels at in-depth monitoring of services, event logs, and the functionality of systems with custom script checks. Read full review Cons They should have more training for the versions of applications they update. It would be great if the GUI would be more aesthetic in appearance. Nothing else as the application is amazing. Read full review UI speed and threading across multiple windows (1 window refreshing, causes all refreshes to hang). Load times in certain menus, regardless of server specs. Integration with 3rd party applications. Speed of dev team response in regards to existing features malfunctioning, or major bugs that Solarwinds does not consider major. Read full review Usability The interface is easy to navigate. Setting up policies is straight forward. The antivirus and web filter are simple and exceptions are easy to make. Upgrading the agent is made simple and creating scripts is made fool proof. (Well, almost)
Read full review Support Rating They are prompt in their response with a complete resolution once they have identified the problem. Other OEM's generally give stop-gap arrangements and then later come with new upgrade versions. This gives downtime tasks to customers often, which isn't appreciated. Given the criticality of this software, their support is prompt.
Read full review The ease of use, full functionality, reliability and excellent support.[N-able RMM (formerly Solarwinds RMM)] gives users a full suite of tools with a single installable file. Unlike standard tools, you don't have to install several different executables to be able to have fully protected end points.
Read full review Alternatives Considered Better intergration with patch management tools. Forescount Platfform (CounterAct) is easily compatible with diverse network infrastructure to offer better service and efficiently ensure seamless operations. Its automation capabilities have also enabled us to depend less on the operations teams hence saving time as it's faster and also saving the operational cost of having people around in case of threats.
Read full review SolarWinds definitely is the the most ready out of the box as far as getting is up and running and you can start using it where other system go from need ing a little setup like importing MIBS to completely needing to configure the system. As far a performance once things are up and working I feel they all do a good job at basic monitoring and management. The difference is that SolarWinds does a good job at having things templated but allows you to customize some attributes. If you are want to make major customization for alerts and monitoring and other things SolarWinds is not the best option. But, then again, you will not need a team just to manage the system.
Read full review Return on Investment We've managed to automate our cybersecurity to impressive extents, now the IT security team puts focus on more important things. We've attained successful assets risk mitigation for our clients. Read full review The ROI is immediate for us. The advanced alerting alone makes this product an ace in our bag. The confidence you have in your network is wonderful. Another big ROI we get from the advanced alerting is the peace of mind that our engineers feel. We are a 24/7 shop, so being on-call goes from being hectic to extremely manageable. The only negative I can honestly say is when the time comes to patch the product. Micro-patches are easy enough, but jumping versions can be a bit taxing. Read full review ScreenShots N-able N-sight RMM Screenshots