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Formstack for Salesforce vs. SurveySparrow

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Formstack for Salesforce

    Score7.1 out of 10
    N/AFormstack for Salesforce helps users create dynamically prefilled forms, automating document generation and streamlining digital signature collection without leaving Salesforce. In this way, the solution helps companies ensure customers never fill the the same information twice, with no manual data entry and uploads required.N/A

    SurveySparrow

    Score9 out of 10
    N/ASurveySparrow headquartered in Los Angeles offers their customizable survey platform, deployed via webpage, chatbot with conversational format, or distributable to audience segments.

    $19

    per month 5000 Responses

    Pricing
    Formstack for SalesforceSurveySparrow
    Editions & Modules
    No answers on this topic
    Basic
    $19
    per month 5000 Responses
    Essentials
    $49
    per month 15000 responses
    360 Assessments Basic
    $59
    Per Subject Billed Yearly For upto 100 Subjects
    Business
    $99
    per month 100000 responses
    CX Basic
    $199
    per month 100000 responses
    Offerings
    Pricing Offerings
    Formstack for SalesforceSurveySparrow
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Formstack for SalesforceSurveySparrow
    Small Businesses
    Conga Composer
    Score7.9 out of 10
    No answers on this topic
    Medium-sized Companies
    Conga Composer
    Score7.9 out of 10
    No answers on this topic
    Enterprises
    Conga Composer
    Score7.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Formstack for SalesforceSurveySparrow
    Likelihood to Recommend
    8.8
    (4 ratings)
    10.0
    (3 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Formstack for SalesforceSurveySparrow
    Likelihood to Recommend
    Formstack
    - Formstack for Salesforce excels in scenarios where organizations need to capture leads seamlessly. The platform's ability to create customized and branded lead generation forms, coupled with its direct integration with Salesforce, facilitates the smooth transfer of lead data into the CRM system. This is particularly beneficial for marketing teams running campaigns and events.- In scenarios where the primary goal is to collect basic contact information without the need for complex workflows or integrations, the comprehensive features of Formstack may be more than what is required. Simpler tools or solutions might be more appropriate for straightforward contact form needs.
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    SurveySparrow
    Well getting surveys from clients is a hectic job (as a user we all ignore surveys all the time ) SurveySparrow comes to the rescue and provides links to forward your survey on WhatsApp, email, and so many options. You can create a copy of the survey which you created and that is very time efficient. Suppose you have 3 clients and you give them the same service you can add a variable that will simply change the name of the client and the rest of the survey stays the same no need to create a different survey, mega time saver.
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    Pros
    Formstack
    • Collecting customer data and keeping it clean and organized
    • I can send forms to the candidates so that they can easily review the documents
    • The forms are easily embedded in websites, allowing us to utilize formstack for our various seasonal programs.
    Incentivized
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    SurveySparrow
    • Creating and sending surveys is very easy and intuitive, no instructions needed. The interface is clean and inviting.
    • The mobile-first interface greatly increases response rates form my experience. Filling out a survey is like text messaging on your phone.
    • Surveys are more conversational in tone rather than an answer to the question style of the survey most other companies offer.
    • The feature set is not as robust as some other survey software but its simplicity makes it easy to use all around.
    • Customer support is very responsive.
    Incentivized
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    Cons
    Formstack
    • mastering the more advanced features of Formstack, especially those related to complex form configurations and workflow automation, can be challenging.
    • we need a broader range of pre-built templates within Formstack
    • Improvements in the mobile app experience, such as a more intuitive design and additional features comparable to the web version, would enhance the usability of Formstack
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    SurveySparrow
    • Add custom CSS for Premium plan.
    Incentivized
    Read full review
    Usability
    Formstack
    No answers on this topic
    SurveySparrow
    User-friendly data is easy to analyze with simple tools. The customer service team is also very helpful, easy to create the survey in less than 5 minutes, engage with your clients on all possible platforms.
    Read full review
    Support Rating
    Formstack
    No answers on this topic
    SurveySparrow
    The support team is just a call away and also provides email support.
    Read full review
    Alternatives Considered
    Formstack
    Formstack has a lot of work to do to get up to Jotform standards. Jotform has more payment integration options which is a HUGE selling factor for us as far as which program to choose. They also offer more discounts for non-profits which we work with often. Formstack has some pros but Jotform is more elaborate
    Incentivized
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    SurveySparrow
    We originally used Survey Monkey but found customer support to be unresponsive when we needed it and also the style of surveys you could create were bland and boring, leading to lower response rates. We chose Survey Sparrow for their mobile-first and chat-style survey interface because we have a mobile audience and have found they prefer this style of survey better.
    Incentivized
    Read full review
    Return on Investment
    Formstack
    • This can lead to time savings, allowing employees to focus on more strategic tasks rather than manual data handling.
    • By automating the transfer of data from forms to Salesforce, the platform contributes to improved data accuracy.
    • The automation and customization capabilities of Formstack can streamline various processes, from lead generation to internal approvals.
    Read full review
    SurveySparrow
    • Very simple and intuitive interface.
    • Easy to set-up and use - pays off quickly.
    Incentivized
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