Formstack Forms vs. Quixy

Formstack makes it easy to create a variety of forms. I have used it for event interest and registrations, email list sign-ups, and surveys. I have found it easy to customize, and easy to export data for import into other systems (e.g., CRM).

Incentivized

Quixy BPM for managing business processes distinguishes itself through its user-friendly interface and the absence of any coding requirements. This makes it an ideal solution for companies looking to streamline their operations. Quixy BPM is suitable for businesses of all sizes and represents a cost-effective way to save time and effort.

• Allows for unique situations. As a school, we don't have the luxury of being cookie cutter. Neither do our forms.
• Support. If we don't know how to do it, their support team has been very helpful and actually attempts to understand the issue on hand.
• User friendliness. In our field we have a phrase: "what if you get hit by a bus?" With Formstack, you can "get hit by the bus" and someone else can jump in and still keep things running (this is used as a phrase for illness, not termination).

Incentivized

• Forms Automation: Quixy helps us in developing forms within minutes and hours with simple drag and drop.
• Report Builder: The report builder tool allows you to generate customized reports based on the data collected available in various data sources.
• Integration: Integration with external systems through API's.

• Setting up our multi-step form took some getting used to. Some of the branching logic configuration wasn't as intuitive as would be ideal.
• Since we were pushing data directly into Hubspot, I found it cumbersome to deal with data storage limits within Formstack. I would get frequent notices that new responses were not being stored in Formstack and that I needed to upgrade or delete data. I got tired of that.
• More/easier support for custom fonts would have been a huge plus. We were able to customize the form's appearance, but had to make some concessions in that regard.

Incentivized

• Better UI/UX will take the platform to next level.
• Application Library: Having base versions of frequently used applications in the app library helps the users to build applications quickly.
• Having more online help content will help the users to resolve the issues on their own.

Our user base has come to rely on Formstack to get forms done. The Formstack tools make it easy to start from scratch or copy an existing form to "quick start" a new, similar form. The price is right and frees up IT staff to do more transformative work.

Incentivized

It's easy to learn how to use, generally easy for clients to use, and overall I've never had an overwhelmingly negative experience with it. While there are a few tweaks that could make it really shine, Formstack Forms serves almost all our needs and we're super happy with it.

Incentivized

Quixy has allowed us to focus on more important tasks, as the platform takes care of labor-intensive administrative work. The automation of various processes has been invaluable, as it has saved us a considerable amount of time and resources. Overall, Quixy has transformed our administrative work and has enabled us to allocate more resources to critical tasks, leading to better outcomes for our organization.

The agents in the original group, especially the ones in cahoots with the developers, are really solid and know what they're talking about--I'm looking at you, Collin. The 'Tier 1' support agents that typically reply to the tickets are really spotty. If you have an overly technical question, i.e. bugfix, or describe a feature from a few years back that randomly disappeared, these agents typically will give you what feels like a generic reply and not know what you're talking about.

Incentivized

We implemented on one of the earlier versions. Through continuous engineering improvements, the interface keeps getting easier and more intuitive. Therefore, later implementations keep getting easier and better.

Incentivized

Drupal is a much more customizable platform, however you must have someone build the forms first and then you can work with them if you do not have the programming knowledge. If you have any changes to make, it can sometimes be both a time consuming and difficult process. Formstack is much more efficient if you do not have an in house programmer.

Incentivized

While Excel is a powerful tool for organizing data and creating basic inventory spreadsheets, it lacks the automation and integration capabilities that Quixy provides. Also, we can integrate with other business systems, such as accounting and order fulfillment systems. So, we can actually have centralized system connected across several departments for automation.

• Positive - ability to analyze submission trends - e.g. when a marketing email is sent, looking at increased form viewing and submissions in relation to the sending of the campaign.
• Immediate response - those that submit forms receive immediate response that their form has been submitted.

Incentivized

• Faster Digitalization (time is money)
• Step by Step and independent transition for every department
• Automation of 70% of our manual process till date and counting