Formstack - quick, easy, powerful
September 24, 2018
Formstack - quick, easy, powerful
Score 8 out of 10
Vetted Review
Verified User
Software Version
Other
Overall Satisfaction with Formstack
Formstack is integrated into our website and business processes in several ways, and is used by multiple departments. We have order forms that, when submitted, go to accounting, the warehouse, and the relevant department. We also have event RSVP forms, and forms that facilitate internal organization - access requests, list sign-ups, and the like.
Pros
- Formstack is a simple way to create online forms. The interface is intuitive, and the embed codes don't require a high level of HTML or CSS knowledge to use.
- Formstack is quite versatile and customizable. There are plenty of options to make the forms specific to each task, and the graphics are easy to change.
- Formstack was selected by one of our geekiest tech guys, and we haven't had cause to complain.
Cons
- I jumped right in as a user on an existing account as a fairly technically savvy user with no training. Most things were pretty easy, but it did take me a while to figure out how to change the template of new forms when I wanted something other than the default.
- Formstack is used across multiple departments at my organization, and makes it easy to gather data from our constituents quickly. While I would have a hard time quantifying the ROI, the time saved, flexibility, and customizability all make it a valuable tool.
I found Blackbaud NetCommunity to have a much steeper learning curve, and to be fairly expensive. I opted to use Formstack instead, which meant exporting/importing data with some regularity.
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