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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Formstack Forms

    Score7.5 out of 10
    N/AFormstack is an online form building solution. Its drag-and-drop web form creator gives digital marketers a tool for online data collection and engagement. Users can collect payments and pass form data to popular marketing apps through third-party integrations. With Formstack, users can capture responses, store the information and share it with their teams.

    $50

    per month

    Pricing
    Formstack Forms
    Editions & Modules
    Enterprise
    Contact sales team
    Offerings
    Pricing Offerings
    Formstack Forms
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional DetailsPlans start at $50/month (billed annually), including: 20 Digital Forms 1,000 Submissions Per Form 14,400 API Calls Per Day Drag-and-Drop Form Builder Custom Themes Payment Integrations Salesforce Integration SSO User Management Form Prefill
    More Pricing Information
    Community Pulse
    Formstack Forms
    Considered Both Products
    Formstack
    Chose Formstack Forms
    I haven't used SurveyMonkey in a while, but in my recent experience, Formstack Forms offers great functionality and ALSO integrates with the other Formstack products we have, such as Formstack Documents and Formstack Sign. This additional perk of integrations makes the …
    Incentivized
    Chose Formstack Forms
    Cheaper than most alternatives and very easy to use
    Other systems can be more complicated to setup
    The system can be access from most anywhere
    Incentivized
    Chose Formstack Forms
    I feel like Formstack is Google Forms on steroids. They both serve the same purpose and I have more experience using Google Forms but feel like I have more resources at my disposal with Formstack. Honestly, these are 2 only products I would use in this category, with Formstack …
    Incentivized
    Chose Formstack Forms
    Wufoo and Formstack are very similar - almost as if they were built by the same company or ex-employees. Except Formstack UI was better and modern at least when we selected it. While the team was happy with Wufoo and SurveyMonkey, our IT team picked Formstack based on their …
    Incentivized
    Chose Formstack Forms
    We used Survey Monkey previously and the process of pulling data, reporting, and integrating the data was much easier and faster. The page logic let us shorten the end-user experience, and the layout and design were significantly improved. Our end-users reported a better user …
    Incentivized
    Chose Formstack Forms
    Flexibility, tools and ROI are the reasons we chose Formstack. Data being exportable to other tools and systems we use also helped to make this determination. The level of complexity and conditional logic it has even at its most basic levels gives it an edge over most …
    Incentivized
    Chose Formstack Forms
    I found Blackbaud NetCommunity to have a much steeper learning curve, and to be fairly expensive. I opted to use Formstack instead, which meant exporting/importing data with some regularity.
    Incentivized
    Chose Formstack Forms
    Formstack just had more versatility. We had to start in a rush and they gave us what we needed to hit the ground running. They didn't delay or bog us down with complicated sales pitches, and didn't leave us in the dark on what to do. We didn't need to google how to use the …
    Incentivized
    Chose Formstack Forms
    I am not aware of other competitors out there to FormStack other than modules or plug-ins deployed on WordPress or Drupal built sites. I do think that forms deployed through marketing automation platforms (HubSpot, Marketo, Pardot) are better alternatives due to the if-then …
    Incentivized
    Chose Formstack Forms
    I didn't evaluate any other products.
    Incentivized
    Chose Formstack Forms
    Formstack proved to be more robust, easier to use and friendlier to work with when questions/issues emerged.
    Incentivized
    Chose Formstack Forms
    Formstack was much easier to use. Drag and drop creation made organizing and reorganizing easy. Forms were easy to brand and looked professional. Easy field creation and the breadth of field options made Formstack the forerunner.
    Incentivized
    Chose Formstack Forms
    I have never used anything like Formstack before!
    Incentivized
    Chose Formstack Forms
    I have began switching over to Form Assembly for our new sales cycle but have not started using it yet. I cannot give a good product evaluation or comparison because Formstack is the only product I have used.
    Incentivized
    Chose Formstack Forms
    For run of the mill data collection, I have used Google Forms, Office 365 Excel Forms, and SharePoint lists. And in WordPress I have used Gravity Forms.

    Google Forms and Office 365 are nice tools with not nearly the same feature-set available from Formstack. While they are …
    Incentivized
    Chose Formstack Forms
    We have found that no other software gives us the freedom that Formstack does to be creative in our form building. Formstack has by far the most user-friendly interface of any other product we have used. We especially like the Digital Signature, SubAccounts and Calculating …
    Incentivized
    Chose Formstack Forms
    Drupal is a much more customizable platform, however you must have someone build the forms first and then you can work with them if you do not have the programming knowledge. If you have any changes to make, it can sometimes be both a time consuming and difficult process. …
    Incentivized
    Chose Formstack Forms
    Formstack allows for multiple users and provides a cleaner UI with richer features and automatic data analysis. GoogleForms is a free alternative, but offers none of these features.
    Incentivized
    Chose Formstack Forms
    I've created multiple webforms from scratch & the Formstack API is much more efficient in both creating and managing/updating forms. When I was initially evaluating products (about a dozen or so), Formstack had the cleanest interface and most third-party integrations (payments, …
    Incentivized
    Key User Insights
    Would buy again
    83%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    83%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    Formstack Forms
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Formstack Forms
    Feature
    Formstack Forms
    8.5
    64 Ratings
    6% above category average
    Survey templates8.856 Ratings
    Themes8.057 Ratings
    Custom logo/branding8.761 Ratings
    Survey Content
    Comparison of Survey Content features of Formstack Forms
    Feature
    Formstack Forms
    7.6
    61 Ratings
    11% below category average
    Changes to live survey6.856 Ratings
    Question design help8.01 Ratings
    Multiple question types8.061 Ratings
    Survey Logic
    Comparison of Survey Logic features of Formstack Forms
    Feature
    Formstack Forms
    7.8
    61 Ratings
    7% below category average
    Survey logic flexibility7.861 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Formstack Forms
    Feature
    Formstack Forms
    8.7
    62 Ratings
    7% above category average
    Response tracking10.01 Ratings
    Data export10.062 Ratings
    Standard reports7.959 Ratings
    Custom reports5.851 Ratings
    Analytics10.01 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Formstack Forms
    Feature
    Formstack Forms
    10.0
    60 Ratings
    15% above category average
    Access controls10.058 Ratings
    Compliance10.052 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Formstack Forms
    Feature
    Formstack Forms
    8.0
    1 Ratings
    1% below category average
    Vendor-offered crowdsourcing8.01 Ratings
    Respondent restrictions8.01 Ratings
    Best Alternatives
    Formstack Forms
    Small Businesses
    Jotform
    Score8.5 out of 10
    Medium-sized Companies
    Qualaroo
    Score7 out of 10
    Enterprises
    QuestionPro
    Score9.2 out of 10
    All AlternativesView all alternatives
    User Ratings
    Formstack Forms
    Likelihood to Recommend
    7.7
    (77 ratings)
    Likelihood to Renew
    2.0
    (13 ratings)
    Usability
    9.3
    (9 ratings)
    Availability
    10.0
    (2 ratings)
    Support Rating
    6.6
    (8 ratings)
    Implementation Rating
    1.0
    (2 ratings)
    User Testimonials
    Formstack Forms
    Likelihood to Recommend
    Formstack
    Formstack makes it easy to create a variety of forms. I have used it for event interest and registrations, email list sign-ups, and surveys. I have found it easy to customize, and easy to export data for import into other systems (e.g., CRM).
    Incentivized
    Read full review
    Pros
    Formstack
    • Allows for unique situations. As a school, we don't have the luxury of being cookie cutter. Neither do our forms.
    • Support. If we don't know how to do it, their support team has been very helpful and actually attempts to understand the issue on hand.
    • User friendliness. In our field we have a phrase: "what if you get hit by a bus?" With Formstack, you can "get hit by the bus" and someone else can jump in and still keep things running (this is used as a phrase for illness, not termination).
    Incentivized
    Read full review
    Cons
    Formstack
    • Setting up our multi-step form took some getting used to. Some of the branching logic configuration wasn't as intuitive as would be ideal.
    • Since we were pushing data directly into Hubspot, I found it cumbersome to deal with data storage limits within Formstack. I would get frequent notices that new responses were not being stored in Formstack and that I needed to upgrade or delete data. I got tired of that.
    • More/easier support for custom fonts would have been a huge plus. We were able to customize the form's appearance, but had to make some concessions in that regard.
    Incentivized
    Read full review
    Likelihood to Renew
    Formstack
    Our user base has come to rely on Formstack to get forms done. The Formstack tools make it easy to start from scratch or copy an existing form to "quick start" a new, similar form. The price is right and frees up IT staff to do more transformative work.
    Incentivized
    Read full review
    Usability
    Formstack
    It's easy to learn how to use, generally easy for clients to use, and overall I've never had an overwhelmingly negative experience with it. While there are a few tweaks that could make it really shine, Formstack Forms serves almost all our needs and we're super happy with it.
    Incentivized
    Read full review
    Support Rating
    Formstack
    The agents in the original group, especially the ones in cahoots with the developers, are really solid and know what they're talking about--I'm looking at you, Collin. The 'Tier 1' support agents that typically reply to the tickets are really spotty. If you have an overly technical question, i.e. bugfix, or describe a feature from a few years back that randomly disappeared, these agents typically will give you what feels like a generic reply and not know what you're talking about.
    Incentivized
    Read full review
    Implementation Rating
    Formstack
    We implemented on one of the earlier versions. Through continuous engineering improvements, the interface keeps getting easier and more intuitive. Therefore, later implementations keep getting easier and better.
    Incentivized
    Read full review
    Alternatives Considered
    Formstack
    Drupal is a much more customizable platform, however you must have someone build the forms first and then you can work with them if you do not have the programming knowledge. If you have any changes to make, it can sometimes be both a time consuming and difficult process. Formstack is much more efficient if you do not have an in house programmer.
    Incentivized
    Read full review
    Return on Investment
    Formstack
    • Positive - ability to analyze submission trends - e.g. when a marketing email is sent, looking at increased form viewing and submissions in relation to the sending of the campaign.
    • Immediate response - those that submit forms receive immediate response that their form has been submitted.
    Incentivized
    Read full review
    ScreenShots