FortiCNAPP vs. KnowBe4 PhishER/PhishER Plus

Lacework is well suited for behavioral analysis. One thing to consider thought is in the early stages there will be quite a bit of noise generated by Lacework. There will be a higher volume alerts generated initially - until a good baseline is generated. Overall Lacework is good with alert handling - integration with Slack is good.

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From an MSP perspective, it’s easier to sell products that provide cybersecurity protections if it’s all in one bundle. If you start providing 5 different email security products (even with the same vendor), it becomes confusing to non-technical individuals. They need a single package that doesn’t break the bank. Other products like Ironscales do that by providing an “all-in-one” package, essentially. And for a much less expensive price. I believe if you included all the features of anti-phishing, account takeover protection, and security awareness training, it would be close to $8/person each month. Competitors offer rates closer to $2/user, which include all those features and sometimes more.

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• Easy to set-up the agent in cloud workloads.
• Easy integration with ticketing and messaging tools.
• Detailed visibility of all our container workloads across multiple accounts.

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• KnowBe4's Phish Alert Button effectively collects all reported emails from end-users in one place.
• The PhishML feature of PhishER effectively auto-scan reported emails using machine learning technologies, providing a tag for each email based on its body content and other aspects.
• The PhishRIP feature works well by allowing the security team to create a query and quarantine all relevant emails from the end user's email system.

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• UI can be complicated and hard to know where to click to find information.
• Ability to create and manage cases or tickets from events that trigger.

• Issues with Global Blocklist
• Email Template Modification - Simplification
• Target Specific Users vs. Groups
• PhishRIP info tabs (i.e. if improperly check ripped emails are turned into tests. This has caused issues.) Info tabs or markers allow user to hover and get more information about what action a check box or slider provides.

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When we first discovered that KnowBe4 released something like this, we saw a demo of it and were floored at what it could do and how it could help us from a security standpoint. Gone are the days of us in IT sending out a mass email saying please don't click on anything in the email from sender "X", and it allows us to quietly and easily ensure that people don't take any action on malicious emails.

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It has been super easy for users to work with training and quizzes. Admin is a little difficult because you have to build the specific campaign type you want. But you can even create your own training and upload it to your LMS. This is great!!

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

When I have a question, their were fast to respond. The downside is a that at least once I had to work through the issue with the person assigned to help me because they didn't know the answer. That said they did try and were patient. However they should have known the answer on integration.

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It was very simple to implement - with just a few settings needed to connect it to our O365 environment

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Compared to Sysdig Falco (the free open-source IDS), Lacework helps security teams by providing actionable alerts and a user-friendly interface that gives you an overview of all workloads being monitored, and detailed insights into these workloads if needed. Falco requires you to build your own integration and interface around it, including a mechanism to whitelist certain alerts. This made it harder for the security team to focus their time on potential intrusions.

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We evaluated the Titan options because we have already used their DNS filtering product. However, KnowBe4 came in with a better price per user and a significantly stronger product lineup, particularly with its security awareness training component.

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• Being a FinTech company, financial institutions who partner with us want to know that we are appropriately maintaining a Security, Risk and Compliance program that maintains a level of comfort for their vendor management. Lacework gives us the ability to monitor and maintain a level of security for our infrastructure that puts our partners at ease, reduces the revenue cycle for new partners and opens doors to the future.

• There has been a 700% increase in emails being reported now. Previously, staff were only reporting 4 emails a month. It is easier for us to promote the phish alert button, receive automated remediation and rapidly respond.
• We had no reports on the amount of phishing emails were coming through Mimecast but now we have reports for the board of trustees.
• Every Wednesday we talk about cyber security to all staff, PhishER allows us to point out the trend and what to look out for which raises awareness. Never before were we able to talk about cyber security like this.

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