TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FortiManager

    Score9.3 out of 10
    N/AFortiManager delivers unified management for consistent security across complex hybrid environments, providing protection against security threats. Key benefits include accelerated zero-touch provisioning with best-practice templates for deployment at scale of SD-WAN and streamlined workflows between the Fortinet Security Fabric and integrations with 500+ ecosystem partners.N/A

    HCL BigFix

    Score8.3 out of 10
    N/ABigFix, now supported by HCL Technologies since the acquisition of BigFix from IBM in 2018, is an endpoint management solution providing endpoint visibility and IT asset discovery, automated endpoint patching (BigFix Lifecycle and BigFix Patch) policy enforcement (BigFix Compliance), and software asset discovery for licensed and unlicensed software (BigFix Inventory).N/A
    Pricing
    FortiManagerHCL BigFix
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    FortiManagerHCL BigFix
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    FortiManagerHCL BigFix
    Considered Both Products
    Fortinet
    No answer on this topic
    HCLSoftware
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    80%
    Would buy again
    4 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    80%
    Happy with the feature set
    4 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    FortiManagerHCL BigFix
    Firewall Security Management
    Comparison of Firewall Security Management features of FortiManager and HCL BigFix
    Feature
    FortiManager
    7.4
    1 Ratings
    7% below category average
    HCL BigFix
    -
    Ratings
    Policy planning and rule management8.01 Ratings00 Ratings
    Automated Policy Orchestration8.01 Ratings00 Ratings
    Device Discovery7.01 Ratings00 Ratings
    Policy Compliance Auditing9.01 Ratings00 Ratings
    Firewall Rule Cleanup5.01 Ratings00 Ratings
    Best Alternatives
    FortiManagerHCL BigFix
    Small Businesses
    No answers on this topic
    Avast CloudCare
    Score10 out of 10
    Medium-sized Companies
    Palo Alto Panorama
    Score8.7 out of 10
    Action1
    Score9.4 out of 10
    Enterprises
    Palo Alto Panorama
    Score8.7 out of 10
    ManageEngine Endpoint Central
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FortiManagerHCL BigFix
    Likelihood to Recommend
    8.0
    (2 ratings)
    9.0
    (5 ratings)
    Support Rating
    -
    (0 ratings)
    6.0
    (3 ratings)
    User Testimonials
    FortiManagerHCL BigFix
    Likelihood to Recommend
    Fortinet
    FortiManager is well suited for larger organizations which require unified configurations and IT departments that need quick turn around on firewall related tickets. I believe MSPs can also benefit with the use of the VDOM feature, if strict separation between clients is needed. FortiManager wouldn't be ideal for 1-3 site operations, unless their configurations are extremely complex or have a high number of active users.
    Incentivized
    Read full review
    HCLSoftware
    HCL BigFix is well-suited:
    1. Patch Management for Diverse Devices: HCL BigFix is ideal for organizations with a diverse range of devices, including laptops, desktops, cloud, virtual machines, and mobile devices. Its endpoint management functionality enables seamless patching across various operating systems such as Windows, MacOS, ChromeOS, and Linux.
    2. Comprehensive Patch Management: With HCL BigFix, organizations can achieve comprehensive patch management across their IT infrastructures. It ensures that all endpoints, regardless of the operating system, receive timely and secure patches, reducing vulnerabilities and enhancing overall security.
    3. Troubleshooting and Monitoring: HCL BigFix excels in providing a dashboard that effectively displays problematic and functional machines. This feature allows IT teams to quickly identify and address issues, improving overall troubleshooting efficiency.
      However, there are some scenarios where HCL BigFix may be less appropriate or areas for improvement: 1. Coverage Expansion: It is important for HCL BigFix to continue expanding its coverage to include all possible resources installed within the IT infrastructure. Ensuring comprehensive coverage can enhance its effectiveness. 2.On-Site and OS Upgrades: Optimizing the process of on-site and operating system upgrades can help streamline the deployment process further. Improvements in this area would contribute to a smoother and more efficient upgrade experience. 3.Communication Speed: Enhancing the speed of communication between the HCL BigFix agent and the server can help improve the overall responsiveness and efficiency of the solution.
    4. Pricing Optimization: Adjusting the pricing of HCL BigFix to be more cost-effective would make it more accessible and attractive to organizations of different sizes and budgets.
    Read full review
    Pros
    Fortinet
    • Centralized FortiGate FW Management in a single console
    • Available physical, virtual, or cloud deployment
    • Single console for next-generation FW features
    • Multiple Administrative Domains
    Incentivized
    Read full review
    HCLSoftware
    • Software inventory.
    • Patch deployment.
    • Patch review.
    Incentivized
    Read full review
    Cons
    Fortinet
    • Various bugs: The software is buggy, and if you don't have a good understanding of it's underlaying operation, you can get confused or stuck when pushing a configuration. There are lots of little quirks you will have to learn, which are not described in any documentation.
    • Conflict resolution: Occasionally, during larger changes, bringing new devices in, pushing a config will fail due to dependencies, conflicts, or other software bugs. This is somewhat time consuming because the error messages provided aren't descriptive
    • CLI Options: Some configuration changes require creating scripts that execute on each device, and can't be done via the GUI
    Incentivized
    Read full review
    HCLSoftware
    • The patching function is difficult for RedHat Linux servers, and can be improved.
    • The site configuration and access control appears to be cumbersome.
    Incentivized
    Read full review
    Support Rating
    Fortinet
    No answers on this topic
    HCLSoftware
    Recently we noticed the customer service on the support has dropped compared to when we first deployed the software.
    Incentivized
    Read full review
    Alternatives Considered
    Fortinet
    FortiManager is the best choice for managing numerous FortiGate firewalls. It allows for easy integration into ServiceNow and automates simple repetitive tasks that are very straightforward. Role-based access control is easy to enable and you can get quite granular with user permissions. Administrative Domains help segregate firewall management and compliance within the FortiManager console, by almost any classification method that makes sense to your organization.
    Incentivized
    Read full review
    HCLSoftware
    We have significantly enhanced our ability to patch desktops, including laptops, desktop, cloud, virtual machines and other mobile devices used by end-users. BigFix's endpoint management functionality allows us to seamlessly patch a wide range of operating systems, such as Windows, MacOS, ChromeOS, and Linux systems, ensuring comprehensive patch management across IT infrastructures. We have established a track record of delivering secure and hassle-free patching solutions to our clients
    Read full review
    Return on Investment
    Fortinet
    • Significant reduction in new firewall deployment turn around time, 50% reduction
    • Reduction in time spent on website access related IT support tickets. Avg 5 minutes from response to close
    • Reduction in time spent by IT team for setting up WFH employees to allow working over SSL VPN.
    Incentivized
    Read full review
    HCLSoftware
    • When there is a need to patch a Windows System it has worked
    Incentivized
    Read full review
    ScreenShots

    HCL BigFix Screenshots

    Screenshot of HCL BigFix Inventory DashboadScreenshot of HCL BigFix Inventory - Spend OverviewScreenshot of DEX ScoreScreenshot of Modern Client ManagementScreenshot of Tenable Vulnerability