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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FortiSOAR

    Score8 out of 10
    N/ACyberSponse was a security orchestration, automation and response (SOAR) solution, now known as FortiSOAR. Fortinet acquired and now supports the solution (December 2019).N/A

    HCL BigFix

    Score8.3 out of 10
    N/ABigFix, now supported by HCL Technologies since the acquisition of BigFix from IBM in 2018, is an endpoint management solution providing endpoint visibility and IT asset discovery, automated endpoint patching (BigFix Lifecycle and BigFix Patch) policy enforcement (BigFix Compliance), and software asset discovery for licensed and unlicensed software (BigFix Inventory).N/A
    Pricing
    FortiSOARHCL BigFix
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    FortiSOARHCL BigFix
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    FortiSOARHCL BigFix
    Considered Both Products
    Fortinet
    No answer on this topic
    HCLSoftware
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    80%
    Would buy again
    4 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    80%
    Happy with the feature set
    4 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Best Alternatives
    FortiSOARHCL BigFix
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    Avast CloudCare
    Score10 out of 10
    Medium-sized Companies
    Splunk SOAR
    Score9.1 out of 10
    Action1
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    Enterprises
    Palo Alto Networks Cortex XSOAR
    Score1.1 out of 10
    ManageEngine Endpoint Central
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FortiSOARHCL BigFix
    Likelihood to Recommend
    9.0
    (3 ratings)
    9.0
    (5 ratings)
    Support Rating
    -
    (0 ratings)
    6.0
    (3 ratings)
    User Testimonials
    FortiSOARHCL BigFix
    Likelihood to Recommend
    Fortinet
    Most organization with medium & maturity SOC struggle with alert fatigue & false positives with addressing alert volume is result in increasing risk of critical alerts being masked by trivial one , in this situation FortiSOAR help in case management : rapidly response in case of crises also. FortiSOAR is designed very well where Fortinet have other stack of security component also like Fortinet NGFW & Forti SIEM etc.. Fortinet NGFW can and generate the FortiSOAR instance through FortiCloud for Customer . However In absence of FortiFabric it require lot of connectors to work well the solution.
    Incentivized
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    HCLSoftware
    HCL BigFix is well-suited:
    1. Patch Management for Diverse Devices: HCL BigFix is ideal for organizations with a diverse range of devices, including laptops, desktops, cloud, virtual machines, and mobile devices. Its endpoint management functionality enables seamless patching across various operating systems such as Windows, MacOS, ChromeOS, and Linux.
    2. Comprehensive Patch Management: With HCL BigFix, organizations can achieve comprehensive patch management across their IT infrastructures. It ensures that all endpoints, regardless of the operating system, receive timely and secure patches, reducing vulnerabilities and enhancing overall security.
    3. Troubleshooting and Monitoring: HCL BigFix excels in providing a dashboard that effectively displays problematic and functional machines. This feature allows IT teams to quickly identify and address issues, improving overall troubleshooting efficiency.
      However, there are some scenarios where HCL BigFix may be less appropriate or areas for improvement: 1. Coverage Expansion: It is important for HCL BigFix to continue expanding its coverage to include all possible resources installed within the IT infrastructure. Ensuring comprehensive coverage can enhance its effectiveness. 2.On-Site and OS Upgrades: Optimizing the process of on-site and operating system upgrades can help streamline the deployment process further. Improvements in this area would contribute to a smoother and more efficient upgrade experience. 3.Communication Speed: Enhancing the speed of communication between the HCL BigFix agent and the server can help improve the overall responsiveness and efficiency of the solution.
    4. Pricing Optimization: Adjusting the pricing of HCL BigFix to be more cost-effective would make it more accessible and attractive to organizations of different sizes and budgets.
    Read full review
    Pros
    Fortinet
    • User-friendly interface and easy to read data on the panels.
    • Perfect for vulnerability management.
    • Great integration with different security operations center platforms.
    • Customized panels.
    • Setting User Permissions.
    • Scheduled asset scans with reports.
    Incentivized
    Read full review
    HCLSoftware
    • Software inventory.
    • Patch deployment.
    • Patch review.
    Incentivized
    Read full review
    Cons
    Fortinet
    • Training Services- Fortinet offers courses geared towards administration and designed and development of FortiSOAR , Which required multiples access , we need all training services with self pace basis , I think here Fortinet need to improve.
    • Licensing Model- Being as a new technology Licensing model should be crystal & Clear, be it Concurrent Users or The number of FortiSOAR nodes there should be no ambiguity .
    Incentivized
    Read full review
    HCLSoftware
    • The patching function is difficult for RedHat Linux servers, and can be improved.
    • The site configuration and access control appears to be cumbersome.
    Incentivized
    Read full review
    Support Rating
    Fortinet
    No answers on this topic
    HCLSoftware
    Recently we noticed the customer service on the support has dropped compared to when we first deployed the software.
    Incentivized
    Read full review
    Alternatives Considered
    Fortinet
    Done prove of concept (POC) thoroughly , where we judged the solution on every aspect & We came to know FortiSOAR will work well in our environment as it is blended with features like Case managements , Product Flexibility * Scalable Architecture . These features were much required to optimum use of our SOC solution. Since we have all the Fortinet security stack in our environment it helped us a lot in selection (POC) and also commercially.
    Incentivized
    Read full review
    HCLSoftware
    We have significantly enhanced our ability to patch desktops, including laptops, desktop, cloud, virtual machines and other mobile devices used by end-users. BigFix's endpoint management functionality allows us to seamlessly patch a wide range of operating systems, such as Windows, MacOS, ChromeOS, and Linux systems, ensuring comprehensive patch management across IT infrastructures. We have established a track record of delivering secure and hassle-free patching solutions to our clients
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    Return on Investment
    Fortinet
    • Improved compliance control and risk management.
    • Improved the business process.
    • Improved incident visibility.
    Incentivized
    Read full review
    HCLSoftware
    • When there is a need to patch a Windows System it has worked
    Incentivized
    Read full review
    ScreenShots

    HCL BigFix Screenshots

    Screenshot of HCL BigFix Inventory DashboadScreenshot of HCL BigFix Inventory - Spend OverviewScreenshot of DEX ScoreScreenshot of Modern Client ManagementScreenshot of Tenable Vulnerability