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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FortiSOAR

    Score8 out of 10
    N/ACyberSponse was a security orchestration, automation and response (SOAR) solution, now known as FortiSOAR. Fortinet acquired and now supports the solution (December 2019).N/A

    KnowBe4 PhishER/PhishER Plus

    Score8.7 out of 10
    N/APhishER is presented as a lightweight Security Orchestration, Automation and Response (SOAR) platform to orchestrate threat response and manage the high volume of potentially malicious email messages reported by users. And, with automatic prioritization of emails, PhishER helps InfoSec and Security Operations team cut through the inbox noise and respond to the most dangerous threats more quickly.

    $1.15

    per seat

    Pricing
    FortiSOARKnowBe4 PhishER/PhishER Plus
    Editions & Modules
    No answers on this topic
    501-1000 Monthly Pricing 3 Year
    $1.15
    per seat
    101-500 Monthly Pricing 3 Year
    $1.50
    per seat
    Offerings
    Pricing Offerings
    FortiSOARKnowBe4 PhishER/PhishER Plus
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—For organizations with over 1,000 seats, contact sales for a quote.
    More Pricing Information
    Community Pulse
    FortiSOARKnowBe4 PhishER/PhishER Plus
    Considered Both Products
    Fortinet
    No answer on this topic
    KnowBe4
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    97%
    Would buy again
    125 Answers
    Delivers good value for the price
    No answers on this topic
    99%
    Delivers good value for the price
    124 Answers
    Happy with the feature set
    No answers on this topic
    97%
    Happy with the feature set
    125 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    96%
    Lived up to sales and marketing promises
    112 Answers
    Implementation went as expected
    No answers on this topic
    95%
    Implementation went as expected
    114 Answers
    Features
    FortiSOARKnowBe4 PhishER/PhishER Plus
    Incident Response Platforms
    Comparison of Incident Response Platforms features of FortiSOAR and KnowBe4 PhishER/PhishER Plus
    Feature
    FortiSOAR
    -
    Ratings
    KnowBe4 PhishER/PhishER Plus
    8.4
    122 Ratings
    6% below category average
    Company-wide Incident Reporting00 Ratings8.3101 Ratings
    Integration with Other Security Systems00 Ratings8.597 Ratings
    Centralized Dashboard00 Ratings9.0120 Ratings
    Machine Learning to Prevent Incidents00 Ratings8.0103 Ratings
    Live Response for Rapid Remediation00 Ratings8.1102 Ratings
    Best Alternatives
    FortiSOARKnowBe4 PhishER/PhishER Plus
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Splunk SOAR
    Score9.1 out of 10
    No answers on this topic
    Enterprises
    Palo Alto Networks Cortex XSOAR
    Score1.1 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FortiSOARKnowBe4 PhishER/PhishER Plus
    Likelihood to Recommend
    9.0
    (3 ratings)
    8.8
    (128 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.8
    (9 ratings)
    Usability
    -
    (0 ratings)
    8.6
    (44 ratings)
    Availability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.2
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.6
    (8 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.6
    (3 ratings)
    Configurability
    -
    (0 ratings)
    8.3
    (12 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    FortiSOARKnowBe4 PhishER/PhishER Plus
    Likelihood to Recommend
    Fortinet
    Most organization with medium & maturity SOC struggle with alert fatigue & false positives with addressing alert volume is result in increasing risk of critical alerts being masked by trivial one , in this situation FortiSOAR help in case management : rapidly response in case of crises also. FortiSOAR is designed very well where Fortinet have other stack of security component also like Fortinet NGFW & Forti SIEM etc.. Fortinet NGFW can and generate the FortiSOAR instance through FortiCloud for Customer . However In absence of FortiFabric it require lot of connectors to work well the solution.
    Incentivized
    Read full review
    KnowBe4
    From an MSP perspective, it’s easier to sell products that provide cybersecurity protections if it’s all in one bundle. If you start providing 5 different email security products (even with the same vendor), it becomes confusing to non-technical individuals. They need a single package that doesn’t break the bank. Other products like Ironscales do that by providing an “all-in-one” package, essentially. And for a much less expensive price. I believe if you included all the features of anti-phishing, account takeover protection, and security awareness training, it would be close to $8/person each month. Competitors offer rates closer to $2/user, which include all those features and sometimes more.
    Incentivized
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    Pros
    Fortinet
    • User-friendly interface and easy to read data on the panels.
    • Perfect for vulnerability management.
    • Great integration with different security operations center platforms.
    • Customized panels.
    • Setting User Permissions.
    • Scheduled asset scans with reports.
    Incentivized
    Read full review
    KnowBe4
    • KnowBe4's Phish Alert Button effectively collects all reported emails from end-users in one place.
    • The PhishML feature of PhishER effectively auto-scan reported emails using machine learning technologies, providing a tag for each email based on its body content and other aspects.
    • The PhishRIP feature works well by allowing the security team to create a query and quarantine all relevant emails from the end user's email system.
    Incentivized
    Read full review
    Cons
    Fortinet
    • Training Services- Fortinet offers courses geared towards administration and designed and development of FortiSOAR , Which required multiples access , we need all training services with self pace basis , I think here Fortinet need to improve.
    • Licensing Model- Being as a new technology Licensing model should be crystal & Clear, be it Concurrent Users or The number of FortiSOAR nodes there should be no ambiguity .
    Incentivized
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    KnowBe4
    • Issues with Global Blocklist
    • Email Template Modification - Simplification
    • Target Specific Users vs. Groups
    • PhishRIP info tabs (i.e. if improperly check ripped emails are turned into tests. This has caused issues.) Info tabs or markers allow user to hover and get more information about what action a check box or slider provides.
    Incentivized
    Read full review
    Likelihood to Renew
    Fortinet
    No answers on this topic
    KnowBe4
    When we first discovered that KnowBe4 released something like this, we saw a demo of it and were floored at what it could do and how it could help us from a security standpoint. Gone are the days of us in IT sending out a mass email saying please don't click on anything in the email from sender "X", and it allows us to quietly and easily ensure that people don't take any action on malicious emails.
    Incentivized
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    Usability
    Fortinet
    No answers on this topic
    KnowBe4
    It has been super easy for users to work with training and quizzes. Admin is a little difficult because you have to build the specific campaign type you want. But you can even create your own training and upload it to your LMS. This is great!!
    Incentivized
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    Support Rating
    Fortinet
    No answers on this topic
    KnowBe4
    When I have a question, their were fast to respond. The downside is a that at least once I had to work through the issue with the person assigned to help me because they didn't know the answer. That said they did try and were patient. However they should have known the answer on integration.
    Incentivized
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    Implementation Rating
    Fortinet
    No answers on this topic
    KnowBe4
    It was very simple to implement - with just a few settings needed to connect it to our O365 environment
    Incentivized
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    Alternatives Considered
    Fortinet
    Done prove of concept (POC) thoroughly , where we judged the solution on every aspect & We came to know FortiSOAR will work well in our environment as it is blended with features like Case managements , Product Flexibility * Scalable Architecture . These features were much required to optimum use of our SOC solution. Since we have all the Fortinet security stack in our environment it helped us a lot in selection (POC) and also commercially.
    Incentivized
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    KnowBe4
    We evaluated the Titan options because we have already used their DNS filtering product. However, KnowBe4 came in with a better price per user and a significantly stronger product lineup, particularly with its security awareness training component.
    Incentivized
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    Return on Investment
    Fortinet
    • Improved compliance control and risk management.
    • Improved the business process.
    • Improved incident visibility.
    Incentivized
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    KnowBe4
    • There has been a 700% increase in emails being reported now. Previously, staff were only reporting 4 emails a month. It is easier for us to promote the phish alert button, receive automated remediation and rapidly respond.
    • We had no reports on the amount of phishing emails were coming through Mimecast but now we have reports for the board of trustees.
    • Every Wednesday we talk about cyber security to all staff, PhishER allows us to point out the trend and what to look out for which raises awareness. Never before were we able to talk about cyber security like this.
    Incentivized
    Read full review
    ScreenShots

    KnowBe4 PhishER/PhishER Plus Screenshots

    Screenshot of How PhishER Plus enables a critical workstream to help IR teams work together to mitigate the phishing threat and is suited for any organization that wants to automatically prioritize and manage potentially malicious messages.