Foxtrot RPA (discontinued) vs. OpenText MBPM

I use Foxtrot for maintenance purposes. It is very well suited for this type of activity. To have someone change a responsibility code on 1000 accounts is monotonous and time-consuming. Foxtrot just runs in the background while you continue your daily tasks. Less suited is if maintenance on several thousand accounts is required in one day. There needs to be planning involved to make sure that scripts are run through and validations are done by a specific date.

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Metastorm is well-suited for scenarios in which internal stress testing an application is needed in a hurry before showcasing it to potential customers. It supports different views of the process from Swimlane perspective, so different methodologies can be handled. It is an Enterprise level tool and handles both small and large projects quite well, although smaller companies may be stressed out by the amount of time it takes to properly maintain the application.

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• Automating repetitive data input tasks.
• Allows for the development of quick solutions without the need for IT.
• Provide robust functionality for the automation of manual tasks.

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• Complex routing of tasks based on calculated criteria
• Linking between tasks and accessing relevant information
• Organising, scheduling and prioritising
• Different views for different people

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• Could be a bit more user-friendly.
• Program not freezing up because of web site performance.
• Easier error checking.

• The Metastorm process engine is based on an older version of .NET. Updating to a newer version would resolve several known issues with .NET email functionality.
• Metastorm builds web pages at run time. While the UI presented to the end user is fine, the Document Object Model is convoluted and subject to change with new releases. Providing a more simplified DOM or at very least a custom function to replace document.getElementById() would make client-side scripting a much more powerful tool.
• One function that I've seen Metastorm competitors do well, is email wizards. Having a WYSIWYG email editor would be really nice.

Foxtrot is the best data automation software on the market. Especially for the price and cost savings. I have been able to do so much data integrity clean up over the years to keep our system clean.

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There are other products that seem to be a better fit for future initiatives.

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Although it is intuitive to use it does require training

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Great customer service for an API support related query

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Foxtrot does not have nearly as much in terms of functionality and workflow tools. It is primarily meant for automating and creating scripts that help with mainframe-based maintenance and migration tasks. In addition, it is very efficient in simulating the actions of an individual for daily and manual tasks. We selected Foxtrot because it was the tool that was recommended by the main vendor we needed to interface with, and industry-wide it was the main tool being used by other financial institutions with similar platforms to perform the tasks that we bought the platform to perform.

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We found that OpenText MBPM held its own quite well against IBM BPM. We ended up choosing OpenText MBPM due to the analytics, complex routing, and the ease of SOA service integration. Furthermore, the ability to quickly develop simple User interfaces make this tool a daily component of our most-used toolbox components.

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• Save time in mass updates.
• Accurate logging of inserting records.

• The development of the ticketing system has enabled us to greatly improve customer relationships
• The scheduling and allocation of the tasks has reduced both the number of open tickets and the turnaround time to resolution
• Management information from the system has improved decision making

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info