What users are saying about
2 Ratings
16 Ratings
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Score 8.1 out of 100
2 Ratings
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Score 9.7 out of 100

Likelihood to Recommend

FreeConferenceCall.com

I think that FreeConferenceCall.com is well suited for anyone, really. They do a great job at providing options for all types of scenarios-from basic phone calls to now offering the video conference. The only time I think that it might not be as advantageous to use is when there are only 2 people that are needing to connect-in that case it's just as easy to direct dial
Amy O'Day | TrustRadius Reviewer

OnSIP

I think OnSIP is well suited to be used in any organization that has a stable, reliable internet connection. The service is top notch and I haven't found a competitor that can beat the service. I've recommended the service to other manufacturing businesses and churches. The organizations that have switched have been extremely pleased with the service.
Joseph Lalonde | TrustRadius Reviewer

Feature Rating Comparison

Cloud PBX

FreeConferenceCall.com
9.0
OnSIP
Hosted PBX
FreeConferenceCall.com
9.7
OnSIP
Multi-level Interactive Voice Response (IVR)
FreeConferenceCall.com
10.0
OnSIP
User templates
FreeConferenceCall.com
7.5
OnSIP
Call reports
FreeConferenceCall.com
8.7
OnSIP

Call Management

FreeConferenceCall.com
8.3
OnSIP
9.5
Answering rules
FreeConferenceCall.com
8.0
OnSIP
8.0
Call recording
FreeConferenceCall.com
9.3
OnSIP
Call park
FreeConferenceCall.com
8.0
OnSIP
10.0
Call screening
FreeConferenceCall.com
8.0
OnSIP
10.0
Message alerts
FreeConferenceCall.com
8.0
OnSIP
10.0

VoIP system collaboration

FreeConferenceCall.com
8.8
OnSIP
Video conferencing
FreeConferenceCall.com
8.5
OnSIP
Audio conferencing
FreeConferenceCall.com
9.5
OnSIP
Video screen sharing
FreeConferenceCall.com
8.7
OnSIP
Instant messaging
FreeConferenceCall.com
8.5
OnSIP

Mobile apps

FreeConferenceCall.com
10.0
OnSIP
Mobile app for iOS
FreeConferenceCall.com
10.0
OnSIP
Mobile app for Android
FreeConferenceCall.com
10.0
OnSIP

Pros

FreeConferenceCall.com

  • Clear calls, it is easy to hear no matter how many participants are on the call.
  • Does not kick participants off, we have up to 40 people on the call and it works fine.
  • Easy to remember, the phone number and code is the same so it is easy for staff to recall.
  • No busy signals, we can always get through to set up call.
Leslie Fusaro | TrustRadius Reviewer

OnSIP

  • Customer service
  • Value pricing
  • Ease of use
Joseph Lalonde | TrustRadius Reviewer

Cons

FreeConferenceCall.com

  • Recently callers cannot get onto the call
  • Users on the call get bumped off
  • Non-transparent policy about why problems are occurring. If FreeConferenceCall.com can't reliably provide free service, just tell me that rather than blaming it on a law that changed and local carriers causing the problems. The real problem is that the law did recently change, which allowed companies like FreeConferenceCall.com to collect a revenue share for all calls placed through certain hubs--even free calls. This loophole was removed recently, and I believe the service issues I've been experiencing are being used to extort users to buy a paid service in order to receive trouble-free service.
  • I found customer service representatives rude and dismissive
Anonymous | TrustRadius Reviewer

OnSIP

  • Accept more phone brands/models
  • Make your website easier to use
  • Make provisioning a new phone easier
Joseph Lalonde | TrustRadius Reviewer

Likelihood to Renew

FreeConferenceCall.com

FreeConferenceCall.com 10.0
Based on 1 answer
It is so user friendly.
Dan Ferris, Master CMB, AMP | TrustRadius Reviewer

OnSIP

No score
No answers yet
No answers on this topic

Usability

FreeConferenceCall.com

FreeConferenceCall.com 10.0
Based on 1 answer
I am and have been extremely pleased with my use of this product.
Dan Ferris, Master CMB, AMP | TrustRadius Reviewer

OnSIP

No score
No answers yet
No answers on this topic

Support Rating

FreeConferenceCall.com

FreeConferenceCall.com 9.5
Based on 3 answers
I didn't have to reach out for support that often - but when I did, I got prompt clear responses.
Michelle Braun | TrustRadius Reviewer

OnSIP

No score
No answers yet
No answers on this topic

Implementation Rating

FreeConferenceCall.com

FreeConferenceCall.com 10.0
Based on 1 answer
It's a no brainer!
Dan Ferris, Master CMB, AMP | TrustRadius Reviewer

OnSIP

No score
No answers yet
No answers on this topic

Alternatives Considered

FreeConferenceCall.com

So this doesn't have the polish that say Zoom or Teams has, but for free, you can't complain. The real big unknown is anything to do with security where a product like Teams is great. Zoom and Teams seem to have become standard that everyone has installed and is familiar with, but the adjustment to FCC is pretty fast and painless.
Doug Mancosky | TrustRadius Reviewer

OnSIP

We have found OnSIP to be just as good if not better than any of the other services we have researched or used. Once again, the value of OnSIP is unbelievable. Our rates at this organization are less than half of what the competitors were charging. I don't see us changing anytime soon.
Joseph Lalonde | TrustRadius Reviewer

Return on Investment

FreeConferenceCall.com

  • It was free so cost was good.
  • Lacks features we needed.
  • We now prefer Zoom which has apps, features and more we need.
Anonymous | TrustRadius Reviewer

OnSIP

  • It has reduced our telecom expenses drastically.
Joseph Lalonde | TrustRadius Reviewer

Pricing Details

FreeConferenceCall.com

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

OnSIP

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

FreeConferenceCall.com
8.0
OnSIP
10.0

Likelihood to Renew

FreeConferenceCall.com
10.0
OnSIP

Usability

FreeConferenceCall.com
10.0
OnSIP

Support Rating

FreeConferenceCall.com
9.5
OnSIP

Implementation Rating

FreeConferenceCall.com
10.0
OnSIP

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