FreeConferenceCall.com vs. WorkCast Present+

FreeConferenceCall is well suited for a low price service to connect with others. The onboarding is super simple and easy to use. The ability to record to the cloud is also useful. The ability to host a large number of people is great. The only scenario I can think of less appropriate is that the interface just looks a bit dated, so maybe it is not the best for the wow factor of dealing with clients.

Incentivized

We will be using Present+ when we have training sessions, show and tells and new product launches.

• The online portal to access call details and recordings is very easy to use.
• The functions that are offered beyond the free plan are competitive with other providers.
• I feel that our calls are secure with our own personal access codes and the same number always being used.

Incentivized

• Embedded webinars - embed your webinars directly into your landing pages!
• Useful features - it's packed full of useful features, focusing on the ones that are going to genuinely be of use (i.e., there's no bloat).
• Well supported - there's a full team at the end of a phone or email if you have any questions at all.

• Recently callers cannot get onto the call
• Users on the call get bumped off
• Non-transparent policy about why problems are occurring. If FreeConferenceCall.com can't reliably provide free service, just tell me that rather than blaming it on a law that changed and local carriers causing the problems. The real problem is that the law did recently change, which allowed companies like FreeConferenceCall.com to collect a revenue share for all calls placed through certain hubs--even free calls. This loophole was removed recently, and I believe the service issues I've been experiencing are being used to extort users to buy a paid service in order to receive trouble-free service.
• I found customer service representatives rude and dismissive

• The Presenter 'Pods' could do with tips to explain that these can be repositioned.
• The questions/polls have room for improvement.

It is so user friendly.

Incentivized

I am and have been extremely pleased with my use of this product.

Incentivized

I haven't had the need to call for any support at all yet for FreeConferenceCall.com. It has just worked splendidly for me. That being said, when I first downloaded it and got started using it there was a wizard which made every section and button very clear on what it does. It was easy to get started by following the wizard. I imagine then that their customer service will be just as good.

Incentivized

It's a no brainer!

Incentivized

So this doesn't have the polish that say Zoom or Teams has, but for free, you can't complain. The real big unknown is anything to do with security where a product like Teams is great. Zoom and Teams seem to have become standard that everyone has installed and is familiar with, but the adjustment to FCC is pretty fast and painless.

Incentivized

Products such as GoToWebinar are great, but they never truly met our expectations or requirements. We used them for years, but the lack of audience engagement was poor, both in terms of when actually in the webinar and when promoting it. The most annoying feature was the fact the process was disjointed - to watch the webinar, you had to leave the landing page, which was massively frustrating.

• We pay next to nothing for our access and it creates a professional means of connecting with our clients.
• Connecting via FreeConferenceCall.com has helped our business stay afloat during this challenging time by giving us multiple ways to connect with our clients.
• FreeConferenceCall.com has allowed our team to more efficiently collaborate by being able to access calls even when they aren't able to be present during the live conversation.

Incentivized

• It's difficult to quantify the ROI financial return but we feel it's had a positive impact on our brand perception.