FreePBX vs. LoopUp

FreepBX is a great product if you are able and willing to manage your own PBX system. It requires some know-how to set up but once running, it works very well. There is a large community that helps answer questions, but it isn't "plug and play" so you will need to be able to research and troubleshoot your own issues (or pay for support).

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It's fantastic for folks who have conference calls with folks outside your organization throughout the day. It does not have a video option though, so if you need that, look elsewhere. After each call, I get an email "receipt" which shows the length of the call and all participants.

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• Standard telephony.
• VM to email.
• Firewall
• Expandable extensions.

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• Easily connect and identify users
• Allows for Screen Sharing
• Moderator can manage those in the call

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• Phone integration/firmware can be clunky and has a learning curve.
• Relies on crowd sourcing information as expected for open-source.
• Requires some moderate expertise for setup.

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• The cost may be higher than a traditional conference line.

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It works well, there isn't much more to say. You can get a free ($0) phone system packed with features, then if you need even more features then the cost is extremely cheap, and it works well. On top of this, you have complete freedom in the PBX to do as you wish, and debug and see everything

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3CX may be slightly easier for a novice to use, but FreePBX completely beats it when you remove that factor. You can do anything you want, and debug and see everything. Now with AI its even easier to debug and learn how the PBX works if you hit an issue

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Loopup is a cheaper alternative than GoToMeeting. You do sacrifice some of the features, but for most staff requiring a dial in and screen sharing it does the job. If cost reduction is at the forefront, you may want to look more seriously at LoopUp as a screen sharing tool.

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Independently Invited by TrustRadius

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• Drastically reduced our direct telephony cost as we don't need to have the hardware and support.
• Very functional and added new functionality that we did not have previously.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Everyone loves it and raves about the easy of use.
• Reliability, more than previous product.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info