frends eiPaaS by HiQ vs. SAP Integration Suite

Hybrid Integrations: Organizations operating with a combination of on-premises and cloud applications will find frends particularly valuable. Its hybrid integration capabilities ensure seamless data flow between these diverse environments. Both for scheduled integrations that are triggered regularly or for event and API-based integrations. High volume of simple integrations: the pricing model is not tied to the number of integrations like in many competing products.

Incentivized

In our case to have a such a poweful middleware in the cloud, give us a lot of benefits such as maintenance and support. In the integration part to be able to connect SAP and Non SAP applications makes SAP Integration Suite a good investment when our master data in this case is in S4HANA. Less appropriate is that sometimes the updates in production tenant failed and they have to downgrade or repair the issues. Affecting the usage of the tool. I guess SAP team have to be more aware of performing the changes and tested well on development environments and then when they know for sure that is the correct way to go with the update put it in production.

Incentivized

• It has been very stable and reliable over time
• The developer tools are simple to use
• It offers out of the box tasks/activities for typical routine tasks

Incentivized

• Enhanced API management features that allow now the integration with a multitude of data feeds and rating agencies
• Immediate evaluation of potential issues and configurable thresholds and automatic notifications.
• The application will monitor all aspects of compliance and update them automatically for several jurisdictions at time

• The recently renewed user interface has not been as clear as the previous version
• Sometimes the performance or capacity has been at limits with more complex integrations

Incentivized

• Could be even more business friendly with programming language abstracted
• Ability to simulate the integration flow instead of a real run
• Have some kind of an AI-assistant suggesting the optimal design of an integration flow as it's being built (best practice assistant)

Incentivized

SAP Integration Suite is very helpful to us in many ways to manage purchase procedures, stocks, and data of vendors and suppliers. Also, it helps to manage data for service providers. SAP Integration Suite has the tool to conduct training and evaluation. Unique features like the cloud can provide access from any place and by any device is very helpful.

Incentivized

The user interface is messy and not intuitive. It has a steep learning curve, and flows developed around are easy to make a mess with layout and can be difficult to follow. The debugging is also quite difficult, it takes some time to figure out how to follow the flow and examine data. Error handling is also difficult and not intuitive, it is better to let some errors leak and monitor through ALM.

Incentivized

The support for SAP Integration Suite is satisfactory. We leverage SAP support through our manage services partner. So far, we have not had many major issues. One concern, to make our rating a ten, would be turnaround time on high priority incidents. SAP Integration Suite drives our key business functions forward. Without a reasonable service level agreement on turnaround, we sometimes find us running into issues running pay, etc.

Incentivized

Work with an SAP implementation partner, if possible.

Incentivized

frends does not have as broad functionality but it's lightweight and easy to use and has enough features for most integration needs. For example the frends API Management exists but it does not offer lot of options. frends might not be the choice for the largest enterprises but for small and mid sized organizations it does everything you will probably need. They have also recently improved their training materials to help new developers get on board.

Incentivized

Having lots of applications on SAP ecosystems, SAP Integration Suite is the best choice. This comes along with many pre-delivered open connectors, also allows us to develop our own connectors. Event triggers batch processing, credential store and cloud ALM connections helped a lot for plug and play of end to end solutioning.

Incentivized

• Pricing model suites us very well as it is not tied to number of integrations or users. It's much more economic than most well-known competitors
• The stability of the service is crucial and has served as well. We run hundreds of processes on the platform daily and they are really important for other operations.

Incentivized

• Ability to have multiple integrations across different SAP systems or modules and be able to actively monitor in one place
• APIs already exist for the different fields in SAP products and are easy to locate
• Can set email notifications to aid with monitoring and alert business process owners of issues

Incentivized