Simple iPaaS tool and good value for versatile integration needs
October 31, 2023
Simple iPaaS tool and good value for versatile integration needs
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with frends eiPaaS by HiQ
At our organization, we've chosen frends as our primary integration platform, relying on its robust capabilities for hundreds of different integrations tailored for our diverse customer base. Not only do we utilize frends for customer solutions, but it has also become an integral part of our internal systems, streamlining various processes and enhancing our operational efficiency. One of the things we've benefited from is its versatility. For basic needs, such as simple file transfers, frends provides a straightforward experience, ensuring that data is moved efficiently and accurately. This has been especially valuable in scenarios where time-sensitive information needs to be shared between departments or with external stakeholders.
- It has been very stable and reliable over time
- The developer tools are simple to use
- It offers out of the box tasks/activities for typical routine tasks
- The recently renewed user interface has not been as clear as the previous version
- Sometimes the performance or capacity has been at limits with more complex integrations
- Pricing model suites us very well as it is not tied to number of integrations or users. It's much more economic than most well-known competitors
- The stability of the service is crucial and has served as well. We run hundreds of processes on the platform daily and they are really important for other operations.
frends does not have as broad functionality but it's lightweight and easy to use and has enough features for most integration needs. For example the frends API Management exists but it does not offer lot of options. frends might not be the choice for the largest enterprises but for small and mid sized organizations it does everything you will probably need. They have also recently improved their training materials to help new developers get on board.
Do you think frends eiPaaS by HiQ delivers good value for the price?
Yes
Are you happy with frends eiPaaS by HiQ's feature set?
Yes
Did frends eiPaaS by HiQ live up to sales and marketing promises?
Yes
Did implementation of frends eiPaaS by HiQ go as expected?
Yes
Would you buy frends eiPaaS by HiQ again?
Yes