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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FrontSpin

    Score8 out of 10
    N/AFrontSpin headquartered in San Mateo offers their automated outbound sales dialer, featuring CRM integration with automated call logging and syncing.N/A

    Hearsay, now part of Yext

    Score8.9 out of 10
    N/AAfter the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A
    Pricing
    FrontSpinHearsay, now part of Yext
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    FrontSpinHearsay, now part of Yext
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    FrontSpinHearsay, now part of Yext
    Preview Dialer
    Comparison of Preview Dialer features of FrontSpin and Hearsay, now part of Yext
    Feature
    FrontSpin
    9.8
    4 Ratings
    29% above category average
    Hearsay, now part of Yext
    -
    Ratings
    Contact preview10.03 Ratings00 Ratings
    Dialer-CRM integration9.04 Ratings00 Ratings
    Call notes & tags10.04 Ratings00 Ratings
    Automatic call logging10.04 Ratings00 Ratings
    Core Dialer
    Comparison of Core Dialer features of FrontSpin and Hearsay, now part of Yext
    Feature
    FrontSpin
    8.9
    4 Ratings
    14% above category average
    Hearsay, now part of Yext
    -
    Ratings
    Outbound dialing10.04 Ratings00 Ratings
    Inbound routing5.02 Ratings00 Ratings
    Custom caller ID10.04 Ratings00 Ratings
    Click-to-call10.03 Ratings00 Ratings
    Recorded voicemail drop9.04 Ratings00 Ratings
    Dialer contact import10.04 Ratings00 Ratings
    Campaign & list management8.03 Ratings00 Ratings
    Call Follow-up and Quality Assurance
    Comparison of Call Follow-up and Quality Assurance features of FrontSpin and Hearsay, now part of Yext
    Feature
    FrontSpin
    9.0
    4 Ratings
    16% above category average
    Hearsay, now part of Yext
    -
    Ratings
    Follow-up calls10.04 Ratings00 Ratings
    Dialer reporting & analytics7.04 Ratings00 Ratings
    Dialer compliance10.01 Ratings00 Ratings
    Best Alternatives
    FrontSpinHearsay, now part of Yext
    Small Businesses
    Dialpad Sell
    Score8.7 out of 10
    Simplify360
    Score7.8 out of 10
    Medium-sized Companies
    Nooks
    Score9.2 out of 10
    Customer.io
    Score9.1 out of 10
    Enterprises
    Dialpad Sell
    Score8.7 out of 10
    SAP Service Cloud
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FrontSpinHearsay, now part of Yext
    Likelihood to Recommend
    8.0
    (4 ratings)
    9.0
    (1 ratings)
    Usability
    10.0
    (1 ratings)
    9.0
    (1 ratings)
    Support Rating
    6.0
    (1 ratings)
    9.0
    (1 ratings)
    User Testimonials
    FrontSpinHearsay, now part of Yext
    Likelihood to Recommend
    FrontSpin
    Perfect for:
    • Sales Directors,
    • Account Development Representatives (ADR),
    • Sales Development Representatives,
    • Customer Success Managers,
    • Technical Support Specialists,
    • Account Managers
    • People that make calls but don't like the Salesforce user interface
    Incentivized
    Read full review
    Yext
    Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
    Incentivized
    Read full review
    Pros
    FrontSpin
    • Calling one person after another.
    • Follow ups and reminders to call potential clients.
    • Keeping track of completed tasks.
    Incentivized
    Read full review
    Yext
    • Single dashboard of all your social media channels
    • Automation of posts
    • Scheduled posting as per design
    • Great for analytics & customer Interactions
    Incentivized
    Read full review
    Cons
    FrontSpin
    • Many competitors had functionality that FrontSpin is building over time
    • We have had issues at times with emails attaching to SFDC records, and times where it would not get sent out of FrontSpin
    Incentivized
    Read full review
    Yext
    • Lacks ability for significant flexibility and customization
    • Mobile app sometimes does not save the posts that are edited
    • It does allow you to tag or hashtag any post.
    Incentivized
    Read full review
    Usability
    FrontSpin
    Trained a new recruit on FrontSpin in one session. It's very intuitive.
    Incentivized
    Read full review
    Yext
    If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
    Incentivized
    Read full review
    Support Rating
    FrontSpin
    They do well with their support. Wait times are low, and they are eager to help.
    Incentivized
    Read full review
    Yext
    1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
    Incentivized
    Read full review
    Alternatives Considered
    FrontSpin
    Works much better than Xant - I would avoid that one at all costs. Is easier to use than Groove and Outreach but does lack some of the more advanced features.
    Read full review
    Yext
    Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
    Incentivized
    Read full review
    Return on Investment
    FrontSpin
    • Positive impact - revenue has increased by about 10% in one year as all volumes increased by about 20-30%
    Incentivized
    Read full review
    Yext
    • It has helped us save time in maintaining our social media handles
    • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
    • It helped us design our posts better based on inputs & design ideas based on our past posts
    Incentivized
    Read full review
    ScreenShots