TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Fugo

    Score8.7 out of 10
    N/AFugo helps businesses communicate meaningful content to their customers and employees using their TV screens. Screens are becoming a staple in businesses environments of virtually every kind - retail chains, restaurants, hospitality, schools, warehouses, corporate offices, etc... But the options for getting content onto screen are usually a cheap but ineffective USB stick plugged into a TV running a loop of JPEGs OR an expensive enterprise software solution that can cost the…

    $20

    per month

    Higher Logic Vanilla

    Score5.5 out of 10
    N/AHigher Logic Vanilla is a customizable and themable forum software. It can be used for support communities, Q&A Communities and more. There are numerous integrations, including SSO, and connectors to popular software such as Mailchimp, WordPress, Zendesk and Salesforce.N/A
    Pricing
    FugoHigher Logic Vanilla
    Editions & Modules
    Yearly Standard Subscription
    $20
    per month
    Monthly Standard Subscription
    $24
    per month
    Yearly Business Subscription
    $1000
    per month
    Essential
    Contact sales team
    Corporate
    Contact sales team
    Enterprise
    Contact sales team
    Enterprise Plus
    Contact sales team
    Offerings
    Pricing Offerings
    FugoHigher Logic Vanilla
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsNonprofit Discounts & Enterprise Pricing Available, Pay by Month/Year—
    More Pricing Information
    Best Alternatives
    FugoHigher Logic Vanilla
    Small Businesses
    No answers on this topic
    Higher Logic Thrive
    Score8.9 out of 10
    Medium-sized Companies
    No answers on this topic
    Khoros Communities
    Score8.2 out of 10
    Enterprises
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    Verint Community
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FugoHigher Logic Vanilla
    Likelihood to Recommend
    9.0
    (3 ratings)
    9.0
    (10 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    FugoHigher Logic Vanilla
    Likelihood to Recommend
    Fugo
    In just a few clicks, Fugo will create any infographic template you need, as a digital signage app, I often use it to create my work presentations since it is a super simple and easy-to-use application that can be scaled according to your screen size requirements. There is no doubt in my mind that this app is great for your business use be it small or large scale.
    Incentivized
    Read full review
    Higher Logic
    For companies that want to customize almost anything and make the forum look like your site, Vanilla Forums is the one for you. Customization and automation of the data via the API with other systems is more than possible and they serve to be great as a hosting provider, dealing with all the upgrades, deployments and maintenance and threat management well. I would say they might be less turn key for a small application but the fact they have an open source community, the ability to find help and information can lower the barrier of entry for most.
    Incentivized
    Read full review
    Pros
    Fugo
    • Fugo helps in creating custom slides for your business
    • If you are looking to share information and dashboards, this is the app to use
    • Easy to use and handy for routine business requirements/deliverables
    Incentivized
    Read full review
    Higher Logic
    • Gamification: The ability to incentivise community members to get involved with ranks and badges is one of the main reasons that we purchased the tool.
    • Support: The Vanilla support team are incredible, often responding to issues very late at night and proactively fixing issues as soon as they occur.
    • Customisation: Vanilla can be completely styled with css allowing us to match it to the branding of the rest of our website.
    Incentivized
    Read full review
    Cons
    Fugo
    • If the website controls were available through a mobile application it would have been best
    • The ability to customize screen sizes could be improved if there were more templates available for use
    • Screen synchronization can be slow and delayed sometimes
    Incentivized
    Read full review
    Higher Logic
    • There are some features I wish Vanilla would implement that could improve ease of use in our specific community, but some of the ideas we have are not necessarily something that would benefit all of the forums that Vanilla works with.
    • In the past, we've had issues with releases breaking some of our specific site features they built for us, but this has improved drastically recently.
    Incentivized
    Read full review
    Usability
    Fugo
    No answers on this topic
    Higher Logic
    It is very intuitive and simple to operate. Our customers immediately came up with the curve and began contributing content.
    Incentivized
    Read full review
    Support Rating
    Fugo
    No answers on this topic
    Higher Logic
    They did an amazing job transferring our content from GetSatisfaction. We had almost 100% success in the transfer of 8 years worth of content.
    Incentivized
    Read full review
    Alternatives Considered
    Fugo
    We can access different suites and dashboards together. Also Fugo provides a lot of features that will help us to work with a lot of data and multiple screens together. That will make it unique from different products and make it more powerful than others. It is my fav tool for this work.
    Read full review
    Higher Logic
    From a footprint standpoint, Vanilla has less technical bloat than vbulletin or InVision, and it outdoes Lithium as far as features and service go. The bloat of other services and ability to use new ways of engaging communities such as through Reactions are part of the reason Vanilla was selected. However, the features are better on a couple more seasoned platforms and more equipped to deal with issues and technical problems.
    Incentivized
    Read full review
    Return on Investment
    Fugo
    • Easy to use and saves creative time
    • Makes it easier to put things together for a client's perspective
    • Flexibility for marketing any digital presentation is great
    Incentivized
    Read full review
    Higher Logic
    • Increased uptime and overall speed in the forum (compared to our previous phpbb solution)
    • Increased usage by users which resulted in a higher pages/session in a short amount of time
    Incentivized
    Read full review
    ScreenShots

    Fugo Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    Higher Logic Vanilla Screenshots

    Screenshot of Looks great on any device, including desktop, tablet or mobile device.Screenshot of We offer over 60 plugins that can add functionality to your community.Screenshot of Many different themes to choose from, which you can further customize as you like.Screenshot of You have full access to edit HTML and CSS of your theme, to make any changes you need.