TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Fulcrum

    Score7 out of 10
    Small Businesses (1-50 employees)
    Fulcrum is a hosted mobile forms platform that enables users to build custom apps for capturing information from the field. Users can design forms using the intuitive, web-based drag-and-drop designer and deploy to their mobile workforce for gathering information like Text, Photos, SpatialVideo, SpatialAudio, Signatures, Barcodes, GPS Location, and more.

    $15

    per month per user

    SurveySparrow

    Score9 out of 10
    N/ASurveySparrow headquartered in Los Angeles offers their customizable survey platform, deployed via webpage, chatbot with conversational format, or distributable to audience segments.

    $19

    per month 5000 Responses

    Pricing
    FulcrumSurveySparrow
    Editions & Modules
    Starter
    $15
    per month per user
    Professional
    $46
    per month per user
    Enterprise
    Contact Sales
    Basic
    $19
    per month 5000 Responses
    Essentials
    $49
    per month 15000 responses
    360 Assessments Basic
    $59
    Per Subject Billed Yearly For upto 100 Subjects
    Business
    $99
    per month 100000 responses
    CX Basic
    $199
    per month 100000 responses
    Offerings
    Pricing Offerings
    FulcrumSurveySparrow
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount for annual pricing.
    More Pricing Information
    User Ratings
    FulcrumSurveySparrow
    Likelihood to Recommend
    9.5
    (2 ratings)
    10.0
    (3 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    FulcrumSurveySparrow
    Likelihood to Recommend
    Fulcrum (Spatial Networks, Inc)
    We use Fulcrum to record information about vehicles and our product in the field to ensure we have clean and organized records of work completed and issues encountered. This has unlocked immense value for us. It allows managers to review work to maintain high quality. Using Fulcrum has also allowed for large amounts of field data to be gathered and quickly transferred from our field team to our engineering team when necessary.
    Incentivized
    Read full review
    SurveySparrow
    Well getting surveys from clients is a hectic job (as a user we all ignore surveys all the time ) SurveySparrow comes to the rescue and provides links to forward your survey on WhatsApp, email, and so many options. You can create a copy of the survey which you created and that is very time efficient. Suppose you have 3 clients and you give them the same service you can add a variable that will simply change the name of the client and the rest of the survey stays the same no need to create a different survey, mega time saver.
    Read full review
    Pros
    Fulcrum (Spatial Networks, Inc)
    • Notation of photographs.
    • Consistency between field staff observations.
    • Reduces report writing time.
    • Near real time sharing of notes between field and office staff.
    Incentivized
    Read full review
    SurveySparrow
    • Creating and sending surveys is very easy and intuitive, no instructions needed. The interface is clean and inviting.
    • The mobile-first interface greatly increases response rates form my experience. Filling out a survey is like text messaging on your phone.
    • Surveys are more conversational in tone rather than an answer to the question style of the survey most other companies offer.
    • The feature set is not as robust as some other survey software but its simplicity makes it easy to use all around.
    • Customer support is very responsive.
    Incentivized
    Read full review
    Cons
    Fulcrum (Spatial Networks, Inc)
    • Advanced features are not extremely intuitive for less technical audience.
    • Must reassign records to a different user to discontinue an account.
    Incentivized
    Read full review
    SurveySparrow
    • Add custom CSS for Premium plan.
    Incentivized
    Read full review
    Usability
    Fulcrum (Spatial Networks, Inc)
    No answers on this topic
    SurveySparrow
    User-friendly data is easy to analyze with simple tools. The customer service team is also very helpful, easy to create the survey in less than 5 minutes, engage with your clients on all possible platforms.
    Read full review
    Support Rating
    Fulcrum (Spatial Networks, Inc)
    No answers on this topic
    SurveySparrow
    The support team is just a call away and also provides email support.
    Read full review
    Alternatives Considered
    Fulcrum (Spatial Networks, Inc)
    No answers on this topic
    SurveySparrow
    We originally used Survey Monkey but found customer support to be unresponsive when we needed it and also the style of surveys you could create were bland and boring, leading to lower response rates. We chose Survey Sparrow for their mobile-first and chat-style survey interface because we have a mobile audience and have found they prefer this style of survey better.
    Incentivized
    Read full review
    Return on Investment
    Fulcrum (Spatial Networks, Inc)
    • Manual data entry of collected field information is no longer required saving anywhere from 1 to 10 hours of tedious work and eliminating human error.
    • Clients are impressed with our ability to use digital field notes and our ability to communicate in near real time which helps ensure client retention and expanding our envelope of work with them.
    • Instead of spending time trying to find out what, why, where, and when a picture was taken the guess work is removed as photos are georeferenced and can be annotated in the field.
    Incentivized
    Read full review
    SurveySparrow
    • Very simple and intuitive interface.
    • Easy to set-up and use - pays off quickly.
    Incentivized
    Read full review
    ScreenShots

    Fulcrum Screenshots

    Screenshot of Create Custom FormsScreenshot of Capture The DetailsScreenshot of Replacing Paper Forms