FullContact vs. GridBuddy Connect

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FullContact
Score 8.0 out of 10
N/A
FullContact provides APIs to support individuals, businesses, and developers in managing and enhancing their contact and customer data. The APIs can be used to provide social profiles in an app, improve contacts in address books, enrich CRM information, or create highly personalized marketing campaigns.N/A
GridBuddy Connect
Score 8.0 out of 10
N/A
GridBuddy Connect, from Validity, is a data productivity platform that keeps teams more focused on growing the business rather than updating data. GridBuddy Connect combines data from separate systems into an editable, spreadsheet-simple view. Users finally have all insights they need in one place, and they can engage confidently using the right data.N/A
Pricing
FullContactGridBuddy Connect
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
FullContactGridBuddy Connect
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
FullContactGridBuddy Connect
Top Pros
Top Cons
Best Alternatives
FullContactGridBuddy Connect
Small Businesses
Yahoo DSP
Yahoo DSP
Score 6.6 out of 10
vCita
vCita
Score 9.7 out of 10
Medium-sized Companies
Yahoo DSP
Yahoo DSP
Score 6.6 out of 10
Shared Contacts for Gmail
Shared Contacts for Gmail
Score 8.7 out of 10
Enterprises
Yahoo DSP
Yahoo DSP
Score 6.6 out of 10
Shared Contacts for Gmail
Shared Contacts for Gmail
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FullContactGridBuddy Connect
Likelihood to Recommend
8.0
(5 ratings)
7.9
(13 ratings)
Likelihood to Renew
9.0
(1 ratings)
9.1
(1 ratings)
Usability
10.0
(1 ratings)
9.1
(1 ratings)
Availability
9.0
(1 ratings)
-
(0 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
Support Rating
10.0
(2 ratings)
-
(0 ratings)
In-Person Training
10.0
(1 ratings)
-
(0 ratings)
Online Training
7.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.0
(1 ratings)
9.1
(1 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
Ease of integration
8.0
(1 ratings)
-
(0 ratings)
Product Scalability
9.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
FullContactGridBuddy Connect
Likelihood to Recommend
FullContact Inc.
This is a quick and easy way to upload information from business cards to your current contact database. It can be used by those who are organizing email marketing campaigns. It is also good for personal use -- since it organizes all available information about any given contact it is a great resource for looking up people before meetings and doing other types of background research
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Validity
1. Making broad changes to data, like moving ownership of records from one user to another for a new Sales Rep or a moved Sales Rep. 2. Making broad changes to data for product changes, product introductions and such (product naming changes, product description changes, etc.). I recently had to make a change to the name of a Product Option. Product Options are a sub-object related to Product. This name change was in 22 places. Okay, 18 [is] not a lot, but to make this change individually 22 times is still very tedious and takes too much of my time. Instead, I set up my Grid with the Object and sub-Object and made all 22 changes at once with a mass change. Piece of cake. And I don't have to go back to several of the records to see if the change was made successfully (something you have to do with Dataloader). I could see the effective change all at once on my Grid screen.
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Pros
FullContact Inc.
  • Sharing contacts.
  • Easy to edit.
  • Nice interface.
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Validity
  • Reshapes the user Interface into an intuitive, clean, easy and thoughtful way, meaning Salesforce can be practically used for applications that (in my Opinion) salesforce was never designed for.
  • Mass updates are a God send, Leaving quick and meaningful notes, setting up meetings with clients or upcoming calls to maintain contact, all from the same screen without information overload... a real achievement.
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Cons
FullContact Inc.
  • Needs to allow for more than 50 business card transcriptions per month
  • Sometimes tries to merge contacts that are not the same person
  • Does not sync individual account with business account
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Validity
  • Does not allow users to create new Campaign Member records; we would like to be able to add multiple Campaign Member records to a Campaign in a Grid.
  • Does not allow users to create new Task records; we would like to be able to add multiple Tasks records related to the same user but multiple Opportunities and Contacts.
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Likelihood to Renew
FullContact Inc.
This is my new favorite app for organizing contacts and segmenting email lists. It is also the only app I have used that will transcribe business cards with 100% accuracy (they use humans to enter info from pictures of cards rather than software, like most other apps). The "merge contact" feature is great and allows you to review the contacts being merged before doing so automatically. It also integrates with Google accounts, LinkedIn, Twitter, and Yahoo. Another great feature is the ability to export data in a file, which you can then upload to your regular CRM software or to Constant Contact. I wish it would allow for more business card uploads per month. Even the paid subscription has a limit of 50 cards per month. I contacted customer support to inquire about increasing this limit and was told that I would need to upgrade to a yearly contract in order to do so. If FullContact continues to be useful, I will likely upgrade. However, given that the business card contacts is one of this software's best features, I was disappointed that this allowance could not be increased. Overall, however, I would highly recommend FullContact
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Validity
- Easy of use - Visual nature of using the product (as compared to Dataloader) - Quickness of making changes/updates/edits to long lists of records, live and real-time
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Usability
FullContact Inc.
Very easy to use online and great mobile app as well
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Validity
- Ease of use - Real-time and visible nature of making mass changes - Ease of setting up a Grid - Ease of filtering the Grid to see the records that I need to change
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Reliability and Availability
FullContact Inc.
Automatically updates contacts daily
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Validity
No answers on this topic
Performance
FullContact Inc.
Just make sure the app is not syncing on multiple devices at once -- this will cause a delay
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Validity
No answers on this topic
Support Rating
FullContact Inc.
Their support is very responsive and friendly.
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Validity
No answers on this topic
In-Person Training
FullContact Inc.
Very user-friendly, especially since it aggregates information from Google every day to update contacts.
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Validity
No answers on this topic
Online Training
FullContact Inc.
Basic materials explaining account setup and how to manage your list. It doesn't take much training to become proficient
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Validity
No answers on this topic
Implementation Rating
FullContact Inc.
Downloading the contacts to use in email marketing campaigns is the most difficult part of implementation.
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Validity
GridBuddy was very easy to implement
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Alternatives Considered
FullContact Inc.
FullContact has pretty much the best bang for your buck as far as the different features offered. You can do a lot of different things with it and it's all online or in an app on your phones. Easy access to the most accurate information available at your fingertips is pretty awesome
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Validity
This is the 1st inline editing product we have tested. The only reason we would ever go with another product is the price.
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Scalability
FullContact Inc.
Easily updates contact information
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Validity
No answers on this topic
Return on Investment
FullContact Inc.
  • Positive that the time is not spent updating individual phones.
  • Negative in that if someone alters a contact, it will need fixed.
  • Positive that users don't waste time calling wrong numbers.
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Validity
  • Our sales executives save a lot of time reviewing all opportunities in a single editable view.
  • Gridbuddy improves the functionality of our CRM by allowing us to edit multiple opportunities in one place.
  • It is generally faster and easier to build a report in GridBuddy than it is in SAP C4C.
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ScreenShots

GridBuddy Connect Screenshots

Screenshot of Conditional formattingScreenshot of ForecastingScreenshot of ConnectorsScreenshot of Mass UpdateScreenshot of Multi-object inline editing