What users are saying about
11 Ratings
13 Ratings
11 Ratings
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Score 7.8 out of 100
13 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Attribute Ratings

  • LiveRamp is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

FullContact

80%
5 Ratings
8.2

LiveRamp

82%
4 Ratings

Likelihood to Renew

9.0

FullContact

90%
1 Rating

LiveRamp

N/A
0 Ratings

Usability

10.0

FullContact

100%
1 Rating

LiveRamp

N/A
0 Ratings

Availability

9.0

FullContact

90%
2 Ratings

LiveRamp

N/A
0 Ratings

Performance

9.0

FullContact

90%
2 Ratings

LiveRamp

N/A
0 Ratings

Support Rating

10.0

FullContact

100%
3 Ratings

LiveRamp

N/A
0 Ratings

In-Person Training

10.0

FullContact

100%
1 Rating

LiveRamp

N/A
0 Ratings

Online Training

7.0

FullContact

70%
1 Rating

LiveRamp

N/A
0 Ratings

Implementation Rating

9.0

FullContact

90%
2 Ratings

LiveRamp

N/A
0 Ratings

Product Scalability

9.0

FullContact

90%
1 Rating

LiveRamp

N/A
0 Ratings

Likelihood to Recommend

FullContact

This is a quick and easy way to upload information from business cards to your current contact database. It can be used by those who are organizing email marketing campaigns. It is also good for personal use -- since it organizes all available information about any given contact it is a great resource for looking up people before meetings and doing other types of background research
Anonymous | TrustRadius Reviewer

LiveRamp

Marketing expenditure shouldn't go into a black hole. That's why analytics is really important to measure which campaigns are working effectively and which ones are to be retired. And when all of this is possible with LiveRamp data privacy protocols, it's amazing. I totally recommend LiveRamp to people who are at the heart of multimillion-dollar brands and have to A/B test campaigns and market segments.
Awais Rashid | TrustRadius Reviewer

Pros

FullContact

  • Sharing contacts.
  • Easy to edit.
  • Nice interface.
Shaun Stockton | TrustRadius Reviewer

LiveRamp

  • Data onboarding
  • Identity resolution
  • Data management
  • Audience segmentation
  • Third-party data for audience targeting
  • Hosting great ad tech and martech industry events
Phil Parrish | TrustRadius Reviewer

Cons

FullContact

  • Needs to allow for more than 50 business card transcriptions per month
  • Sometimes tries to merge contacts that are not the same person
  • Does not sync individual account with business account
Anonymous | TrustRadius Reviewer

LiveRamp

  • Privacy information could be included better.
Anonymous | TrustRadius Reviewer

Pricing Details

FullContact

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

LiveRamp

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

FullContact

FullContact 9.0
Based on 1 answer
This is my new favorite app for organizing contacts and segmenting email lists. It is also the only app I have used that will transcribe business cards with 100% accuracy (they use humans to enter info from pictures of cards rather than software, like most other apps). The "merge contact" feature is great and allows you to review the contacts being merged before doing so automatically. It also integrates with Google accounts, LinkedIn, Twitter, and Yahoo. Another great feature is the ability to export data in a file, which you can then upload to your regular CRM software or to Constant Contact. I wish it would allow for more business card uploads per month. Even the paid subscription has a limit of 50 cards per month. I contacted customer support to inquire about increasing this limit and was told that I would need to upgrade to a yearly contract in order to do so. If FullContact continues to be useful, I will likely upgrade. However, given that the business card contacts is one of this software's best features, I was disappointed that this allowance could not be increased. Overall, however, I would highly recommend FullContact
Anonymous | TrustRadius Reviewer

LiveRamp

No score
No answers yet
No answers on this topic

Usability

FullContact

FullContact 10.0
Based on 1 answer
Very easy to use online and great mobile app as well
Anonymous | TrustRadius Reviewer

LiveRamp

No score
No answers yet
No answers on this topic

Reliability and Availability

FullContact

FullContact 9.0
Based on 2 answers
Automatically updates contacts daily
Anonymous | TrustRadius Reviewer

LiveRamp

No score
No answers yet
No answers on this topic

Performance

FullContact

FullContact 9.0
Based on 2 answers
Just make sure the app is not syncing on multiple devices at once -- this will cause a delay
Anonymous | TrustRadius Reviewer

LiveRamp

No score
No answers yet
No answers on this topic

Support Rating

FullContact

FullContact 10.0
Based on 3 answers
Their support is very responsive and friendly.
Karim Varela | TrustRadius Reviewer

LiveRamp

No score
No answers yet
No answers on this topic

In-Person Training

FullContact

FullContact 10.0
Based on 1 answer
Very user-friendly, especially since it aggregates information from Google every day to update contacts.
Anonymous | TrustRadius Reviewer

LiveRamp

No score
No answers yet
No answers on this topic

Online Training

FullContact

FullContact 7.0
Based on 1 answer
Basic materials explaining account setup and how to manage your list. It doesn't take much training to become proficient
Anonymous | TrustRadius Reviewer

LiveRamp

No score
No answers yet
No answers on this topic

Implementation Rating

FullContact

FullContact 9.0
Based on 2 answers
Downloading the contacts to use in email marketing campaigns is the most difficult part of implementation.
Anonymous | TrustRadius Reviewer

LiveRamp

No score
No answers yet
No answers on this topic

Alternatives Considered

FullContact

FullContact has pretty much the best bang for your buck as far as the different features offered. You can do a lot of different things with it and it's all online or in an app on your phones. Easy access to the most accurate information available at your fingertips is pretty awesome
Matthew Fox | TrustRadius Reviewer

LiveRamp

We had a cursory experience with Nielsen Marketing Cloud but LiveRamp works much better. Lately, with an improved look and feel, the form and function now both combine to bring an exceptional experience to the users as well. So if anyone is looking for a data management and consumer insights platform, LiveRamp is an optimal choice.
Awais Rashid | TrustRadius Reviewer

Scalability

FullContact

FullContact 9.0
Based on 1 answer
Easily updates contact information
Anonymous | TrustRadius Reviewer

LiveRamp

No score
No answers yet
No answers on this topic

Return on Investment

FullContact

  • Positive that the time is not spent updating individual phones.
  • Negative in that if someone alters a contact, it will need fixed.
  • Positive that users don't waste time calling wrong numbers.
Shaun Stockton | TrustRadius Reviewer

LiveRamp

  • Much better overall business view from improved analytics
  • More actionable insights gained from cross platform analytics
  • More holistic view of the user experience
George Yates | TrustRadius Reviewer

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