Likelihood to Recommend Function Point Productivity Software Inc.
Well suited in:
Project management from estimate creation to final billing. Time tracking per job. Delegating tasks internally (and externally if choosing to use this feature). Creative agency environments where jobs have many moving parts and employees working on. Customer contact information management. Internal creative collaboration (brainstorming). Management oversight allowing team leads to review hours logged per employee to each job. Read full review If you are trying to track time across teams or functions, that is really what FunctionFox is designed for. I think this would work better for individual, smaller teams with similar tasks and activities, instead of for larger companies with more complex organizational operations. If you are just getting started with time tracking, this could be a good place to start.
Read full review Pros Function Point Productivity Software Inc.
Time tracking - like several time tracking solutions, FP uses a clock that will track in real time so that you do not need to remember how long you worked on a project to input later. Dashboards - I love FP's dashboards that let me track my personal utilization, the utilization of my team members and all of my open tasks. Reporting - FP's reports provide insight organization-wide into how we are doing and where we (as an organization) are spending our time. As with any reporting, though, it is important to manage the cleanliness of your data to make the reporting useful. Read full review With only a couple clicks I can still easily pull reports by employee on a weekly basis which provide the information I need to run payroll. I pull reports by client each month for our monthly client billings, which we have broken down by project so I can easily see how our time was spent on their account. We set a budget for the approved number of hours we can apply to any one project for the month, and the system provides the project manager with a warning as the limit comes near. That function has been fantastic! FunctionFox's Help Desk personnel are wonderful, providing an exceptionally personalized experience. They take their time, and will even schedule a call to go into greater depth, such as an entire account review just to ensure you're able to use all the product features to your company's best advantage. Our entire team jumped on a half hour call a couple months ago, and she answered ALL of our questions, including providing us with info on some features we hadn't realized even existed. Read full review Cons Function Point Productivity Software Inc.
Function Point often provided reports that were inaccurate due to bad calculations. The support team would work with us to troubleshoot these issues, but the fact remained that calculations were wrong. Function Point was purchased by a new parent company that increased prices over their nearest, superior, competitor, pricing themselves out of the market. Function Point's interface is dated, as is its code base. New features are being implemented not as software revisions or upgrades, but as new for-pay features. Read full review The function of the site is not as user-friendly as others, it's sometimes hard to find certain projects and organize data in order to track effectively. I would often need to download/export reports. Sometimes a project would accidentally be created twice and hours billed to two separate projects for the same thing. Which made tracking and billing increasingly difficult. Little to no organization of projects for billing and finance purposes, which makes it hard when we conduct billing as there is not a clear way to know if a project is complete, ongoing, rejected etc. Read full review Likelihood to Renew Function Point Productivity Software Inc.
All of my employees are used to it and introducing a new software to them requires them to get trained again increasing the costs. TimeFox is an easy to use and understand software. Another advantage of TimeFox is that is an online software and I can access it whenever I want to.
Read full review Usability Function Point Productivity Software Inc.
It's a good tool for tracking hours and overall budget. It does not give you insight into why there are those hours, or what part of the project has over burned. The tool is also tough to export reports and find the correct information throughout. Not only this, but I also have a hard time changing project details - there's no real easy way to and there's a larger room for error
Read full review Support Rating Function Point Productivity Software Inc.
Receive weekly emails from FP team about new features being added and webinars to review. Always extremely reliable and quick to respond with answers to questions or concerns. Includes function for their clients to make recommendations to their platform. Allows for customization on the back end to provide the best solution/functions for each client. Read full review I haven't used FunctionFox for a lot of support requests. On the times that i've been having issues I've had the issue resolved within a day, most questions I have had i've been able to source answers online or from a colleague. From what I have experienced the support team seems great.
Read full review Implementation Rating Function Point Productivity Software Inc.
Unsure on implementation of FunctionFox - was before my time at the company. Everyone at the company had a good understanding of the product and how to use it by the time I joined. My understanding is we implemented ourselves with a few training sessions for the creative team and adding hours as well as training for the account team to add projects
Read full review Alternatives Considered Function Point Productivity Software Inc.
Workamajig was NOT a good fit, after over a year of back-end setup.
FunctionFox didn't have the financial integration capabilities we needed, but we used it for years and were happy with the service and support. FunctionPoint brought together the 30,000-foot view of the projects and resources with a simplified process for getting day-to-day jobs into the queue, which was essential for our organization.
Read full review When we were looking for software we tested several, and FunctionFox was hands down the best value. While there are other options, and each company is different, nothing could come close to filling our needs the way FunctionFox has. The money we spend has been returned several times over.
Read full review Return on Investment Function Point Productivity Software Inc.
We have a much more timely and accurate sense of our financials since switching to FunctionPoint Our team is more efficient at tracking time, and we are much more able to track resources and profitability Our accounting manager is able to use Quick Books in a much more efficient manner than previously Read full review FunctionFox pays for itself just about every month in terms of how much more I am able to bill than before I started using the software, and how much less time I need to spend on non-billable admin tasks. I used to create invoices based mostly on what sounded fair, rather than on accurate time & cost records. I'm sure my clients loved it, but it wasn't healthy for my business. Now I base invoices on actual time and expense records, and end up with more money in my pocket. It's not tangible, but FunctionFox has improved my ability to communicate with clients, and with freelance partners when I'm involved in a collaborative project. I can anticipate and discuss potential budget or delivery deadline overruns before they occur. The goodwill this builds has had a tremendously positive impact on client and partnership relations. I fell into freelancing without a lot of experience running a business. FunctionFox has been a great teacher, helping me think through many issues that I wouldn't have even recognized as important. It is simple to use, with a UI that is neither intimidating nor overwhelming, and it has been super flexible in terms of molding it to suit the way I work. Read full review ScreenShots