Fusion Web Clinic vs. PointClickCare Core EHR Platform

Fusion Web Clinic has been such an upgrade from what we were on. Onboarding was easy and Fusion Web Clinic is a great platform for anyone in therapy to transfer over to. It's easy to learn and operate. The pricing is competitive and actually saved us money. We were previously on another very popular PT EMR, but the additional charges to add in billing and payment management was too much.

Incentivized

PointClickCare Core EHR Platform is an excellent platform for monitoring patient data. The ability to generate customizable reports is extremely helpful when it comes to analyzing various kinds of data (e.g administration record reports, action summary reports, detailed census reports). The platform really does a great job organizing patient data in a way that is intuitive and easy to interpret.

Incentivized

• Reports - previous EMR's have had limited reporting, Fusion Web Clinic offers the ability to customize or create reports for almost anything you could need
• Scheduling - the ability to search for openings, color coding, and all around schedule customization
• Billing - electronic claims billing is a breeze, entering new payers and being able to bill takes no time at all

Incentivized

• Ease of documentation for Activities of Daily Living (ADL)
• In system Insurance Eligibility
• In system IRM (CRM)
• Full clinical chart that speaks to the financial application

• Allow a progress note to be written without a plan of care attached to it
• Improvements on internal messaging - pop up notification, allow organization options such as folders or tagging, allow attachments

Incentivized

• It would be interesting to allow for a "post cash" aging view, whereby those who post cash can see what the aging will look like once a cash batch is posted. Otherwise, I have no immediate items which could benefit from imporvements.

Overall great product. Reporting could be much better and they are working on that.

I have implemented PCC in over 100 buildings and have used it for almost 5 years. I can count maybe 2 times in 5 years when PCC downtime caused an issue for our facilities. I would say their availability rating exceeds a 10 compared to other software systems.

If by "overall support" you mean "customer service," only once were they unable to provide the assistance I needed--but it wasn't an important element of my job so no matter.

Have already stated. People learn differently and PCC needs to adapt to that model instead of all eLearning. Offer the client different learning packages.

Fusion Web Clinic reporting features are much more robust and customizable Remittance posting is easier and quicker

Incentivized

PointClickCare Core EHR Platform was selected because it is organized much more cleanly than MatrixCare. In PointClickCare Core EHR Platform, patient EHRs are laid out in such a way that accessing different kinds of information is a lot quicker than it is in MatrixCare. In PointClickCare Core EHR Platform, all of the tabs (profile, census, DX list, progress notes, assessments, etc.) are easily accessible with just one click. In MatrixCare this is not the case, as you must first click into another menu before being able to access other tabs. Also the overall look of PointClickCare Core EHR Platform is more professional and streamlined.

Incentivized

• Tracking patient scheduling has improved our productivity imensely
• Insurance rejections are practically zero as Fusion Web Clinic scrubs claims before you send them
• Our denials are easy to turn around as Fusion Web Clinic has the notes right in the claim, it takes 2 minutes to correct the claim and send it right back out to insurance

Incentivized

• The platform has helped to increase productivity within our organization.
• Increased workflow efficiency leading to less hours spending time compiling data.
• Allowed our organization to expand the number of business opportunities -- the increased workload is manageable due to PointClickCare Core EHR Platform's usability.

Incentivized