Gallup Access vs. SurveySparrow

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Gallup Access
Score 8.1 out of 10
N/A
Gallup Access provides tailored advice and actionable next steps for managers and leaders. Leadership and HR teams can explore the data using reporting tools such as organization-wide visualizations and heat map comparisons. Slice and dice data in real time and generate ad hoc reports after employees complete a survey. Find patterns in the data using text analytics to group employees’ written feedback into sentiment and topic categories. Go…N/A
SurveySparrow
Score 9.9 out of 10
N/A
SurveySparrow headquartered in Los Angeles offers their customizable survey platform, deployed via webpage, chatbot with conversational format, or distributable to audience segments.
$19
per month 5000 Responses
Pricing
Gallup AccessSurveySparrow
Editions & Modules
No answers on this topic
Basic
$19
per month 5000 Responses
Essentials
$49
per month 15000 responses
360 Assessments Basic
$59
Per Subject Billed Yearly For upto 100 Subjects
Business
$99
per month 100000 responses
CX Basic
$199
per month 100000 responses
Offerings
Pricing Offerings
Gallup AccessSurveySparrow
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Gallup AccessSurveySparrow
Top Pros
Top Cons
Best Alternatives
Gallup AccessSurveySparrow
Small Businesses
Submittable
Submittable
Score 8.9 out of 10
Jotform
Jotform
Score 8.9 out of 10
Medium-sized Companies
Bridge Learning Platform
Bridge Learning Platform
Score 10.0 out of 10
Jotform
Jotform
Score 8.9 out of 10
Enterprises
Bridge Learning Platform
Bridge Learning Platform
Score 10.0 out of 10
Verint Voice of the Customer
Verint Voice of the Customer
Score 7.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Gallup AccessSurveySparrow
Likelihood to Recommend
8.0
(2 ratings)
10.0
(3 ratings)
Usability
-
(0 ratings)
9.0
(1 ratings)
Support Rating
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
Gallup AccessSurveySparrow
Likelihood to Recommend
Gallup
I used Gallup Access for the CliftonStrengths assessment and I do believe it was a great platform for that to be on. However, it took me a second to figure out if I was on the correct website. I'm not sure how, but being able to easily see that taking the assessment on this website would be super helpful. I think I struggled with it because CliftonStrengths book was red and white and the website is black and green. Colors are important when people are looking for certain products.
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SurveySparrow
Well getting surveys from clients is a hectic job (as a user we all ignore surveys all the time ) SurveySparrow comes to the rescue and provides links to forward your survey on WhatsApp, email, and so many options. You can create a copy of the survey which you created and that is very time efficient. Suppose you have 3 clients and you give them the same service you can add a variable that will simply change the name of the client and the rest of the survey stays the same no need to create a different survey, mega time saver.
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Pros
Gallup
  • Analitycs
  • Surveys
  • Feedback
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SurveySparrow
  • Creating and sending surveys is very easy and intuitive, no instructions needed. The interface is clean and inviting.
  • The mobile-first interface greatly increases response rates form my experience. Filling out a survey is like text messaging on your phone.
  • Surveys are more conversational in tone rather than an answer to the question style of the survey most other companies offer.
  • The feature set is not as robust as some other survey software but its simplicity makes it easy to use all around.
  • Customer support is very responsive.
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Cons
Gallup
  • I want a drop down button available in all parts of the website on the upper left hand corner
  • I'd love to see major companies that use Gallup Access - might have more of a desire to use the website if name brands are on there
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SurveySparrow
  • Add custom CSS for Premium plan.
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Usability
Gallup
No answers on this topic
SurveySparrow
User-friendly data is easy to analyze with simple tools. The customer service team is also very helpful, easy to create the survey in less than 5 minutes, engage with your clients on all possible platforms.
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Support Rating
Gallup
No answers on this topic
SurveySparrow
The support team is just a call away and also provides email support.
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Alternatives Considered
Gallup
GA is a very professional tool, in my past experience, other platforms had felt very lacking, they cover what is needed but GA has really lived up to the expectations, I was surprised by what it does and then some more, there are still some aspects that need more polishing but you get over them with time.
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SurveySparrow
We originally used Survey Monkey but found customer support to be unresponsive when we needed it and also the style of surveys you could create were bland and boring, leading to lower response rates. We chose Survey Sparrow for their mobile-first and chat-style survey interface because we have a mobile audience and have found they prefer this style of survey better.
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Return on Investment
Gallup
  • I can't give numbers yet but we have been able to split our most recent project up based on our strengths outlined by cliftonstrengths
  • Another positive impact is that we were able to bond as a team, we just got jumbled up and put on a new team so the ability to connect with our manager was really awesome
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SurveySparrow
  • Very simple and intuitive interface.
  • Easy to set-up and use - pays off quickly.
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ScreenShots

Gallup Access Screenshots

Screenshot of User dashboardScreenshot of Action planning toolScreenshot of Organizational Analytics toolScreenshot of Resources libraryScreenshot of Team Monitoring tool