TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Gartner Peer Insights

    Score4.3 out of 10
    N/AGartner Peer Insights is a technology review platform where users can review software they have experience with as well as view reviews from other users. These reviews are used to create interactive visualizations with customizable criteria.N/A

    Pipefy

    Score7.5 out of 10
    N/APipefy headquartered in San Francisco offers their process management and workflow software providing processes for customer success, service desk, sales operations, and other processes.

    $22

    per month

    Pricing
    Gartner Peer InsightsPipefy
    Editions & Modules
    No answers on this topic
    Business
    $22
    per user, per month*
    Enterprise
    $36
    per user, per month*
    Unlimited
    Custom
    Starter
    Free
    Offerings
    Pricing Offerings
    Gartner Peer InsightsPipefy
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—*Discounts available for annual billing.
    More Pricing Information
    Community Pulse
    Gartner Peer InsightsPipefy
    Considered Both Products
    Gartner
    No answer on this topic
    Pipefy
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    80%
    Would buy again
    8 Answers
    Delivers good value for the price
    No answers on this topic
    86%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    90%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    8 Answers
    Best Alternatives
    Gartner Peer InsightsPipefy
    Small Businesses
    SourceForge
    Score9.9 out of 10
    airSlate WorkFlow
    Score10 out of 10
    Medium-sized Companies
    SourceForge
    Score9.9 out of 10
    Microsoft Power Automate
    Score8.5 out of 10
    Enterprises
    No answers on this topic
    Microsoft Power Automate
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Gartner Peer InsightsPipefy
    Likelihood to Recommend
    7.4
    (4 ratings)
    8.2
    (10 ratings)
    Support Rating
    -
    (0 ratings)
    9.5
    (2 ratings)
    User Testimonials
    Gartner Peer InsightsPipefy
    Likelihood to Recommend
    Gartner
    Being able to pick from a variety of providers and gauge the true effects of the tested solution on their business. There are a tons of review catalogues on Peer Insights. These are precise and pertinent. To ensure that all member reviews are fair and free of spam, they examine and review each one. This is particularly useful because it addresses every topic and element of the program, including how much it will cost your company.
    Read full review
    Pipefy
    Pipefy is very well suited if you have a team doing any sort of process... for real! It simplified everything from our sales and marketing objectives/processes, to our onboarding and accounting side of things. Since you can share different pipes with others, it's easy to see where others are at in the process and move the card along while keeping others informed. It makes sure you don't miss any information or steps along the way, which is great if your process is detail-oriented. It is a little less appropriate for marketing efforts, but we still try to use it to keep track of things in a central space. Definitely best suited for sales, technical things, and accounting.
    Incentivized
    Read full review
    Pros
    Gartner
    • Peer Insights is a website where you may read evaluations of vendors for free.
    • Here, you may select from a number of software packages in the same industry.
    • Reviews are detailed, real, and sincere.
    Incentivized
    Read full review
    Pipefy
    • Flexibility on process management.
    • Internal automations and connections to different data bases and boards.
    • Easily connection with external programs through API's.
    Incentivized
    Read full review
    Cons
    Gartner
    • Need to make the comparison chart more intuitive
    • Provide source of data
    • more recent reviews
    Read full review
    Pipefy
    • I would like to be able to add a due date without a time attached.
    • I would like to see completed tasks be deleted after a set amount of time.
    Incentivized
    Read full review
    Support Rating
    Gartner
    No answers on this topic
    Pipefy
    Pipefy support is pretty good. There were a few instances where the agent didn't really understand what I was trying to get help with, but that was only once. Every other time it has been pretty fast and efficient. They are also very kind and understanding. I don't think they need much help in that dept
    Incentivized
    Read full review
    Alternatives Considered
    Gartner
    Gartner Peer Insights has a rigorious validation process for reviews to ensure authenticity. Reviews can be more trusted by customers and reliable for decision making. Gartner Peer Insights also conducts indepth research on different technology solutions which provides more comrehensive understanding of the good and bad sides of software solution on the market. Gartner Peer Insights has diversed analyst expertise in different technology categories.
    Read full review
    Pipefy
    We started using software we already had (such as Slack and Sheets) but this software is not actually ideal to manage processes, which led to errors, miscommunication, and execution problems. Trello is good for managing demand but offers no process customization or approval and Jira is too focused on development for our needs, and also hard to customize.
    Incentivized
    Read full review
    Return on Investment
    Gartner
    • We selected a solution that was compatible with our business based on their reviews.
    • They protected us from spending money on unnecessary product trials.
    • We shortened the time it took us to locate the ideal answer to our problems.
    Read full review
    Pipefy
    • Our processes are more organized and we are not missing any steps.
    • We are able to touch base with customers easier since we have all potential/missed clients in one pipe, with automated alerts (i.e. it has been 60 days since contact with this customer).
    • We are able to keep track of customer billing changes easier.
    Incentivized
    Read full review
    ScreenShots