Pipefy makes software development easier
February 10, 2020

Pipefy makes software development easier

Logan Wiser | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Pipefy

We use Pipefy as project management and agile dev software. We have been using it for around a year and a half. In general, it is an easy-to-use and implement software that has made the process of developing our application easier. It has a few small issues but overall is very good.
  • Integrates well with our application.
  • Easy-to-use.
  • Their site sometimes lags very badly.
  • The reliability of the site also is hit or miss on occasion.
  • It has increased productivity.
  • Allows for better tracking of completeness of development.
Pipefy was suggested by our new developer and we switched from Freshdesk. It was a lot better looking and easy to navigate. We used Google Forms at first but that isn't really what you should be using to keep track of bugs. Freshdesk focused more on the outside of the application (i.e. users who submitted tickets) where Pipefy helped more on the internal dev team side and gave enough features to keep the normal users involved.
Pipefy support is pretty good. There were a few instances where the agent didn't really understand what I was trying to get help with, but that was only once. Every other time it has been pretty fast and efficient. They are also very kind and understanding. I don't think they need much help in that dept.

Do you think Pipefy delivers good value for the price?

Yes

Are you happy with Pipefy's feature set?

Yes

Did Pipefy live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Pipefy go as expected?

Yes

Would you buy Pipefy again?

Yes

I can't really think of a situation where it wouldn't be appropriate. We have a smaller dev team and it works very well for us but I can see it working well for a much larger organization as well. I think it is customize-able enough almost anyone can make it work.