Pipefy

Pipefy

26 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Pipefy	Score 7.6 out of 10	N/A	Pipefy headquartered in San Francisco offers their process management and workflow software providing processes for customer success, service desk, sales operations, and other processes.	$22 per month

Pricing

Pipefy

Editions & Modules

Business: $22
per user, per month*
Enterprise: $36
per user, per month*
Unlimited: Custom
Starter: Free

Offerings

Pricing Offerings
Pipefy
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

*Discounts available for annual billing.

More Pricing Information

Community Pulse
	Pipefy
Considered Both Products	Pipefy Verified User Strategist Chose Pipefy We started using software we already had (such as Slack and Sheets) but this software is not actually ideal to manage processes, which led to errors, miscommunication, and execution problems. Trello is good for managing demand but offers no process customization or approval and … Incentivized Helpful? LS Lindsey Sullivan customer success Chose Pipefy We have not looked into other products as of yet Incentivized Helpful? Carolina Fregolente Karimata Merchant Experience Coordinator Chose Pipefy Pipefy is very process-oriented and not task or project-oriented. Other tools might offer different views such as the Gantt chart that makes a lot of sense if the project you are working on requires it. But Pipefy is better when the complexity of the process demands automation … Incentivized Helpful? Rafael Breus Ribeiro Product Designer & Co-Founder Chose Pipefy Trello is a much simpler tool in general ways, it does not provide nearly 1/100 of the customization from papery. Also, Trello seems to be stuck in the past, the design never got refreshed, and on Pipefy, they are constantly keeping up the design fresh and beautiful. Incentivized Helpful? Logan Wiser IT Director Chose Pipefy Pipefy was suggested by our new developer and we switched from Freshdesk. It was a lot better looking and easy to navigate. We used Google Forms at first but that isn't really what you should be using to keep track of bugs. Freshdesk focused more on the outside of the … Incentivized Helpful? Verified User Project Manager Chose Pipefy I used Pipedrive at another company to organize quotes. I really liked the software but it wasn't what I was looking for for our company. Incentivized Helpful?
Top Pros	Pro Multiple users Pro Workflow processes Pro Multiple tasks
Top Cons	Minus Hit or miss Minus Better reporting Minus Completely different

Best Alternatives
	Pipefy
Small Businesses	Creatio Score 9.1 out of 10
Medium-sized Companies	Quickbase Score 9.2 out of 10
Enterprises	Quickbase Score 9.2 out of 10
All Alternatives	View all alternatives

User Ratings
	Pipefy
Likelihood to Recommend	8.2 (10 ratings)
Support Rating	9.5 (2 ratings)

User Testimonials
	Pipefy
Likelihood to Recommend	Pipefy Pipefy is very well suited if you have a team doing any sort of process... for real! It simplified everything from our sales and marketing objectives/processes, to our onboarding and accounting side of things. Since you can share different pipes with others, it's easy to see where others are at in the process and move the card along while keeping others informed. It makes sure you don't miss any information or steps along the way, which is great if your process is detail-oriented. It is a little less appropriate for marketing efforts, but we still try to use it to keep track of things in a central space. Definitely best suited for sales, technical things, and accounting. Incentivized BT Bailey Terrell Channel Sales & Marketing Director Read full review
Pros	Pipefy Flexibility on process management. Internal automations and connections to different data bases and boards. Easily connection with external programs through API's. Incentivized Verified User Anonymous Read full review
Cons	Pipefy I would like to be able to add a due date without a time attached. I would like to see completed tasks be deleted after a set amount of time. Incentivized Verified User Anonymous Read full review
Support Rating	Pipefy Pipefy support is pretty good. There were a few instances where the agent didn't really understand what I was trying to get help with, but that was only once. Every other time it has been pretty fast and efficient. They are also very kind and understanding. I don't think they need much help in that dept Incentivized Logan Wiser IT Director Read full review
Alternatives Considered	Pipefy We started using software we already had (such as Slack and Sheets) but this software is not actually ideal to manage processes, which led to errors, miscommunication, and execution problems. Trello is good for managing demand but offers no process customization or approval and Jira is too focused on development for our needs, and also hard to customize. Incentivized Verified User Anonymous Read full review
Return on Investment	Pipefy Our processes are more organized and we are not missing any steps. We are able to touch base with customers easier since we have all potential/missed clients in one pipe, with automated alerts (i.e. it has been 60 days since contact with this customer). We are able to keep track of customer billing changes easier. Incentivized BT Bailey Terrell Channel Sales & Marketing Director Read full review
ScreenShots