GeneXus vs. Pipefy

Develop a large and complex product, integrated with multiple tourism service providers, reservation systems, and e-commerce sites, with constant needs to adapt to changes and innovation in business and technology, with a small development team that must have a lot of business knowledge

Pipefy is very well suited if you have a team doing any sort of process... for real! It simplified everything from our sales and marketing objectives/processes, to our onboarding and accounting side of things. Since you can share different pipes with others, it's easy to see where others are at in the process and move the card along while keeping others informed. It makes sure you don't miss any information or steps along the way, which is great if your process is detail-oriented. It is a little less appropriate for marketing efforts, but we still try to use it to keep track of things in a central space. Definitely best suited for sales, technical things, and accounting.

Incentivized

• It allows to focus on the solution instead of seeing technical or implementation limitations as it is multiplatform.
• Development times are shorter due to its easy implementation and on the same platform manage the database, services and front.
• Being multiplatform allows us to implement the solution in different technologies.

• Flexibility on process management.
• Internal automations and connections to different data bases and boards.
• Easily connection with external programs through API's.

Incentivized

• Some errors at building time that are difficult to figure out. In the deployment and executions, sometimes you get errors not easy to figure out.
• Now it's fast, but when you create a large solution, it slows down.

• I would like to be able to add a due date without a time attached.
• I would like to see completed tasks be deleted after a set amount of time.

Incentivized

Usability of the tool by a developer who is well trained in the use of GeneXus and with good judgment is excellent. It allows them to know good practices in the generation of code for the database as well as for the backend and the frontend. It allows us to achieve better standardization within the development team and to present solutions and solve complex problems in a very simple way.

Sometimes the support takes a little while, but in the end they always have good answers and the people who answer you are very prepared even for questions outside of GeneXus.

Incentivized

Pipefy support is pretty good. There were a few instances where the agent didn't really understand what I was trying to get help with, but that was only once. Every other time it has been pretty fast and efficient. They are also very kind and understanding. I don't think they need much help in that dept

Incentivized

GeneXus has a wider approach in terms of the platform it supports. It has been in the market evolving with technology changes for more than 30 years. It has a better business model for the users, instead of charging for the amount of developments we make or the amount of users we have, it only charges per developer station.

We started using software we already had (such as Slack and Sheets) but this software is not actually ideal to manage processes, which led to errors, miscommunication, and execution problems. Trello is good for managing demand but offers no process customization or approval and Jira is too focused on development for our needs, and also hard to customize.

Incentivized

• Being able to work with a multidisciplinary but small team of professionals with a lot of focus on the needs of the business
• GeneXus to take care especially the permanent evolution of the technology

• Our processes are more organized and we are not missing any steps.
• We are able to touch base with customers easier since we have all potential/missed clients in one pipe, with automated alerts (i.e. it has been 60 days since contact with this customer).
• We are able to keep track of customer billing changes easier.

Incentivized