TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Genuity - GoGenuity.com

    Score10 out of 10
    Mid-Size Companies (51-1,000 employees)
    For managing assets, vendor spend, usage and contracts to strategic sourcing and spend analysis, Genuity is a Technology Business Management platform designed to enable teams to spend smarter and maximize the value of every dollar a business spends. Genuity builds tools to help businesses and IT leaders navigate the IT market, optimize their technology spend, and improve their bottom line. The vendor states that their goal is to level the playing field by shining a…

    $29.99

    per Company

    Upwork

    Score8.3 out of 10
    N/AUpwork headquartered in Mountain View, California offers their eponymous freelance management system (FMS).

    $49.99

    per month

    Pricing
    Genuity - GoGenuity.comUpwork
    Editions & Modules
    Genuity Platform - $29.99 One flat rate. Per company, per month.
    $29.99
    per Company
    Plus
    $49.99
    per month
    Basic
    Free
    Offerings
    Pricing Offerings
    Genuity - GoGenuity.comUpwork
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details$29.99 One flat rate. Per company, per month.—
    More Pricing Information
    Community Pulse
    Genuity - GoGenuity.comUpwork
    Considered Both Products
    Genuity - GoGenuity.com
    No answer on this topic
    Upwork
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    88%
    Would buy again
    14 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    87%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    88%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    88%
    Lived up to sales and marketing promises
    14 Answers
    Implementation went as expected
    No answers on this topic
    93%
    Implementation went as expected
    13 Answers
    User Ratings
    Genuity - GoGenuity.comUpwork
    Likelihood to Recommend
    8.5
    (5 ratings)
    9.1
    (26 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (5 ratings)
    User Testimonials
    Genuity - GoGenuity.comUpwork
    Likelihood to Recommend
    Genuity - GoGenuity.com
    GoGenuity is great when someone wants a one-stop solution for all their needs, it has everything gelled in together so that you do not have to go to different vendors and buy different solutions. They have a very good telco service, they themselves provide SIP trunks, their billing is amazing & the best part is everything is on the cloud and can be easily managed/accessed with great security.
    Incentivized
    Read full review
    Upwork
    I would recommend Upwork to a colleague as a solution to workplace issues. Our company has utilized Upwork to vet out potential competitors as well as partners in a lengthy data analysis project, as well as given our engineering team extra hands when implementing new products, projects, and features. This has allowed our company to stay on track with projects without in-house manpower.
    Incentivized
    Read full review
    Pros
    Genuity - GoGenuity.com
    • Great UI
    • Good IT Helpdesk
    • Quick responses
    Incentivized
    Read full review
    Upwork
    • Allows us to filter freelancers by location. This is especially important when working across time zones.
    • Upwork is one of the only freelancing websites that actually provides a filter for US based contractors; and they rigorously verify this.
    • Huge candidate pool. You're almost guaranteed to find a few individuals who specialize in whatever you're looking for.
    • Allows both fixed bid and hourly. Each one is useful for different kinds of projects.
    Incentivized
    Read full review
    Cons
    Genuity - GoGenuity.com
    • Ability to customize the view/dashboards even more
    • Ability to easily import large sets of old records using templates/predefined formats
    • Ability to attach documents/photos/additional paperwork with each asset
    Incentivized
    Read full review
    Upwork
    • In my opinion the worst customer service. It is impossible to contact them via phone, and they are not transparent about their decisions.
    • I feel they don't have the freelance community's best interest in mind. Their focus is on the companies that pay. Freelancers are disposable.
    • They charge ridiculous fees to the freelancers that are the ones that need the money the most because they are the ones starting their businesses. It is like if your employer charges you for coming to work.
    Incentivized
    Read full review
    Usability
    Genuity - GoGenuity.com
    No answers on this topic
    Upwork
    I have earned a lot on Upwork and I would always recommend it to my fellow peers and people who have skills and are looking independently and remotely from the comfort of their home. Once you get successful in developing a good profile on Upwork revenue target are more easier to achieve.
    Incentivized
    Read full review
    Support Rating
    Genuity - GoGenuity.com
    No answers on this topic
    Upwork
    Support has been great. Rarely have I ever had an issue that has required support but when I have they have been great. I did have to interact with support to confirm my identity and the process was easy and quick and support was helpful to know what I needed to do to accomplish that task.
    Incentivized
    Read full review
    Alternatives Considered
    Genuity - GoGenuity.com
    It was the price point and the quick support when i hit a block. compared to other vendors the price can get steep and they even limit you on the amount of assets you can hav. with genuity it's one price with no limits. And you can track vendors , contracts
    Incentivized
    Read full review
    Upwork
    Upwork is better suited for finding contractors that you can have ongoing relationships. Compared to Fiverr, it's a much easier process to find qualified designers rather than one-time contractors to design simple things for you. The interface is easier to use as well and the billing management makes it so much cleaner and easier to know how much we're spending and how contractors are logging work hours.
    Incentivized
    Read full review
    Return on Investment
    Genuity - GoGenuity.com
    • One solution for all telco needs.
    • Easy billing.
    • Saved money as the client did not had to integrate different systems.
    Incentivized
    Read full review
    Upwork
    • We have gotten close to 50% of all of our clients through the platform.
    • Upwork backs the work done through the platform, so no matter what the client or person you are working with does, you get paid for the work that you do. You aren't left hanging after doing hours of work for a client and then never getting paid for it.
    • Made it easy to communicate with clients from different parts of the world and set up partnerships and agreements in an easier fashion. I would highly recommend it to anyone with a unique skill set.
    Incentivized
    Read full review
    ScreenShots

    Genuity - GoGenuity.com Screenshots

    Screenshot of AssetsScreenshot of Saas & Vendor SpendScreenshot of HelpdeskScreenshot of Network MonitoringScreenshot of ContractsScreenshot of Telecom Expenses