Getscreen.me vs. Help Lightning

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Getscreen.me
Score 9.8 out of 10
N/A
Getscreen.me is a cloud-based software for administration, technical support and remote work. Service provides remote desktop access from a browser, without any installation. It has permanent access and boasts quick support and instantaneous connection, with computers in the user's personal cabinet. The service works over the HTTPS protocol, which includes AES encryption.
$0
per user
Help Lightning
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
Help Lightning in Birmingham aims to reimagine how businesses, customers and employees are able to give and receive help using Virtual Expertise. The vendor states their merged reality adds missing visual cues, gestures, and non-verbal communication methods to any session. While providing remote assitance, users simply simply reach into a device's field of view and a colleague will see the user's hand merged into their field of view. Users can telestrate, freeze images, use hand gestures,…
$580
per user, per year
Pricing
Getscreen.meHelp Lightning
Editions & Modules
Free
$0
Standard
$5
per month per user
Advanced
$80
per year per user
Enterprise
$100
per year per user
Enterprise
$580
per user, per year
Offerings
Pricing Offerings
Getscreen.meHelp Lightning
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeOptional
Additional Details16% discount with an annual subscriptionWe offer our solution as an annual subscription and the pricing is based on the number of licenses required within your organization. The price per license will vary based on your needs including the number of experts providing help and the number of technicians or engineers needing help.
More Pricing Information
Community Pulse
Getscreen.meHelp Lightning
Top Pros
Top Cons
Features
Getscreen.meHelp Lightning
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Getscreen.me
9.4
20 Ratings
13% above category average
Help Lightning
-
Ratings
Screen sharing9.620 Ratings00 Ratings
File transfer9.319 Ratings00 Ratings
Instant message9.816 Ratings00 Ratings
Access to sleeping/powered-off computers8.015 Ratings00 Ratings
Over-the-Internet remote session9.619 Ratings00 Ratings
Initiate remote control from mobile9.114 Ratings00 Ratings
Centralized management dashboard9.917 Ratings00 Ratings
Session record9.516 Ratings00 Ratings
Multi-platform remote control9.915 Ratings00 Ratings
Best Alternatives
Getscreen.meHelp Lightning
Small Businesses
NinjaOne
NinjaOne
Score 9.2 out of 10
Getscreen.me
Getscreen.me
Score 9.8 out of 10
Medium-sized Companies
mRemoteNG
mRemoteNG
Score 9.7 out of 10
ConnectWise ScreenConnect
ConnectWise ScreenConnect
Score 9.0 out of 10
Enterprises
Remote Desktop Services
Remote Desktop Services
Score 9.1 out of 10
Remote Desktop Manager
Remote Desktop Manager
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Getscreen.meHelp Lightning
Likelihood to Recommend
9.8
(20 ratings)
10.0
(1 ratings)
Likelihood to Renew
9.2
(2 ratings)
-
(0 ratings)
Usability
9.6
(2 ratings)
-
(0 ratings)
Support Rating
10.0
(1 ratings)
-
(0 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Getscreen.meHelp Lightning
Likelihood to Recommend
Getscreen.me
As long as there is internet connectivity, Getscreen.me is useful for connecting to your desktop or a server in order to work remotely. An example would be a dedicated machine for rendering video. We use Getscreen.me to log in and start the render. Connecting to a client desktop to provide on system support. There is the ability to log and record activity when the application is used, this would be helpful for monitoring activity of a remote desktop tech support team. Reporting is basic but provides enough information to track interactions.
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Help Lightning
I think that there are different scenarios where the platform can be used, an example is the realization of remote consultancies, individually or in the group. In this sense, I must highlight that it is great whenever you need to work with other people while sharing information, videos, or specific content.
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Pros
Getscreen.me
  • easy connection to new clients - both one time use and permanent
  • keep computers organized
  • support remote users from any device - even a cell phone with ease
  • multiple users with different subsets of computers
  • file sharing
  • block remote keyboard and mouse / monitor if needed
  • connection log
  • custom branding and personalized quick connection link
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Help Lightning
  • Sharing graphics, images and other resources.
  • Connect remotely with different experts.
  • Favors team work, even remotely.
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Cons
Getscreen.me
  • Speed - the Getscreen.me solution is an all round winner - however I find that there is a slight lag when controlling a remote PC mouse - compared to the competitors products. If this can be improved on - the GETSCREEN.ME get a 10 out of 10 from us!
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Help Lightning
  • It needs a strong network or signal connection.
  • Nothing else.
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Likelihood to Renew
Getscreen.me
Value for money - Getscreen.me stands above the rest!
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Help Lightning
No answers on this topic
Usability
Getscreen.me
The app interface will be familiar to someone has used other remote desktop applications such as TeamViewer. The connection is smooth but performance will vary dependent on Internet bandwidth. Some of the problems we ran into were the white label options. Reading the instructions quickly resolved any setup problems we had. To note, the app (as of this review) does not allow white label branding of the internal dashboard.
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Help Lightning
No answers on this topic
Support Rating
Getscreen.me
When I did reach out at the early days of using Getscreen.me I got a pretty prompt response, and all of my questions were answered. Since then, I have never needed to contact support. This is a GOOD thing!
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Help Lightning
No answers on this topic
Implementation Rating
Getscreen.me
Easy, fast and worked every time to date!
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Help Lightning
No answers on this topic
Alternatives Considered
Getscreen.me
In my experience, Getscreen.me stacks up very well against other remote desktop software like TeamViewer and AnyDesk. One of the things I appreciate most about Getscreen.me is its competitive pricing. Compared to other remote control services like TeamViewer or AnyDesk, I find that Getscreen.me offers fantastic value for money.In terms of functionality, Getscreen.me has all the features I need, including cross-platform access, file transfer, and remote control. I also find the quick access function to be incredibly useful, as it allows me to connect to a remote computer in just two clicks.
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Help Lightning
I think it is very important to make it clear that most of these tools compliment and complement each other rather than oppose or surpass each other. In this sense, it is important to know when to apply one or the other, in addition to taking the time to get to know them thoroughly and master their functionalities. However, the different tools that Help Lightning contain put it above most platforms used for remote conferencing.
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Return on Investment
Getscreen.me
  • Cheap cost - I got it on Appsumo with no monthly fee.
  • The freedom to solve issues for transport companies given the high amount of data and control.
  • It works 100% of the time. There's never been any downtime from experience.
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Help Lightning
  • Makes work team better, even remotely.
  • Allows to share important information and get constantly retro alimentations.
  • Helps us to respect the Covid-19 prevention measures, while continue working.
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ScreenShots

Getscreen.me Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Help Lightning Screenshots

Screenshot of Our AR-enabled remote assistance software.Screenshot of An expert providing help can reach into the field of view of an onsite technician or customer.Screenshot of Common tools can also be brought into the field of view to help solve problems.Screenshot of Tour experts can be made available to work virtually side-by-side with anyone, anywhere in the world.Screenshot of Are we support your ability to solve problems evolving complex and critical equipment.