Getscreen.me - your ONE STOP, great value remote access software solution for Home & Work -
December 30, 2023

Getscreen.me - your ONE STOP, great value remote access software solution for Home & Work -

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Getscreen.me

Getscreen.me is a great remote access company I have rolled out across all of our remote sites to allow us to have access to the computers at our various locations to adjust our media software that runs at the various sites. Great for remote maintenance of our sites and fixing windows software problems.

I considered using the industry standard TeamViewer, as I have been a long-term user at home. However, when looking at the corporate plans - it is exorbitant amount of money they want for a commercial license.

In my search for an alternative, I came across Getscreen.me and I am SO GLAD I did - as they offer an amazing, easy to use solution with custom branding for remote clients running at the remote sites.

Well worth a look - as I am sure you will agree with me that value for money wise - nothing beats Getscreen.me!
  • Easy remote roll out
  • Quick overview on dashboard to ensure PCs are online
  • Branding the remote client is really easy
  • No need to install software on your PC to access your remote sites. All Web based.
  • Speed - the Getscreen.me solution is an all round winner - however I find that there is a slight lag when controlling a remote PC mouse - compared to the competitors products. If this can be improved on - the GETSCREEN.ME get a 10 out of 10 from us!
  • We have saved thousands of dollars by not having to drive up to 4 hours to get to some of our remote sites. We can fix 90% of our most common issues via Getscreen.me - this makes this product a key component of our business.
Value for money is the main difference. For the cost - nothing touches Getscreen.me!

Do you think Getscreen.me delivers good value for the price?

Yes

Are you happy with Getscreen.me's feature set?

Yes

Did Getscreen.me live up to sales and marketing promises?

Yes

Did implementation of Getscreen.me go as expected?

Yes

Would you buy Getscreen.me again?

Yes

It is well suited for basic remote access needs.

Getscreen.me Feature Ratings

Screen sharing
9
File transfer
10
Instant message
10
Access to sleeping/powered-off computers
6
Over-the-Internet remote session
8
Initiate remote control from mobile
10
Centralized management dashboard
10
Session record
10
Multi-platform remote control
10

Using Getscreen.me

9 - Senior administration of our company. Also remote access of all of our remote sites to resolve windows software problems etc.
2 - Both the directors have access to Getscreen.me and we use it to remotely resolve issues with PCs at our remote sites
  • Windows Updates were pushed to a remote PC and now PC is setting on screen where user interaction is required. Getscreen.me allows us to remotely resolve this.
  • Our custom software running on remote PCs need to be restarted due to a bug/issue. Using Getscreen.me this is very easy.
  • Using Getscreen.me to monitor remote cricket scoreboard at one of our sportsfields. We can view the camera attached to that PC at the sports field to see how far along the game is - which helps us to know when to go back to the sports grounds - to shut down the scoreboard at the end of the day.
  • Keep an eye on staff that work remotely - to ensure they are indeed working
Value for money - Getscreen.me stands above the rest!

Evaluating Getscreen.me and Competitors

  • Cloud Solutions
  • Scalability
  • Ease of Use
  • Other
Price vs functionality. Nothing comes close to Getscreen.me
Won't change a thing!

Getscreen.me Implementation

Getscreen.me Support

When I did reach out at the early days of using Getscreen.me I got a pretty prompt response, and all of my questions were answered. Since then, I have never needed to contact support. This is a GOOD thing!
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
One and only time I reached out to them with a question they answered it within 24 hours. This is more than 2 years ago! Since then I have had no need to contact support.

Using Getscreen.me

So simple to use - easy to install, can access remote control interface for any computer running any OS!
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Lots to learn
  • Remote access Dashboard - from where you access your remote PC. Great interface with summary of each site - show your with Green Dot of remote PC is online. We use this function all the time!
  • File Transfer works well - but I take my time using it - to ensure the files sent end up on PC it is suppose to. Nothing bad here - just at time I think that it can be done better.
Yes - Hmmm - it works - not as user friendly as ex. TeamViewer Mobile - but it does work. So again - value for money - still an 8/10 for me!