GFI KerioControl vs. Sophos SG Firewall Appliances

IT works very well in the non-profit and small business space when there is a need for remote access or connecting several sites in a point to point VPN, user management and rule creation are very easy. The use of the MyKerio website for remote management also makes it easy to troubleshoot problems and make changes if technical staff are not onsite.

Incentivized

It is a great fit for small to medium enterprises who are low on budget. The pricing is very competitive when compared with other major players like Palo Alto and the features match any NGFW Firewall in the market. However, in my opinion when it comes to massive performance requirements, I would say the Sophos SG Firewall Appliances lacks the sheer power that other devices in the market have.

Incentivized

• VPN for Remote Employees
• Point to point VPNs
• Scanning of traffic
• Ease of management
• Website filtering by both sites and key words

Incentivized

• Sophos' support is actually pretty decent compared to Fortinet. We as a customer who uses both have first-hand experience in that. Sophos' way of support is much more hands-on. For instance, if you raise a ticket, they will contact you via chat, email, or phone in a timely manner and based on your SLA.
• Sophos antivirus can speak with your firewall natively so that when a threat happens it can be blocked on a network level. We had first-hand experience of this where there was a potential outbreak on the network but the machines were getting isolated and prevented the spreading of malware.
• Sophos comes with a whole suite of products like Intercept X, MDM, Antivirus, On-premise, and a virtual firewall. So they are like a one shop stop for all your security needs. We liked Sophos compared to our other firewall, which only had on-premise and virtual firewall boxes.

Incentivized

• Support can take longer to respond that it should
• Could work better with resellers
• Spend more effort on adding new features

Incentivized

• The user interface could use a refresh. It's been a few years.
• Not having the ability to use an Open VPN configuration is a little disappointing.
• Home license is too restrictive with only 50 IPs.

Incentivized

Very easy to use and manage, user training takes less then 10 minutes. Technicians can perform basic tasks with less then an hour of training and can master it in under a year.

Incentivized

Support is very slow to respond and it takes a long time to convince level 1 techs that you need to be moved up to someone more senior. I believe support is outsourced and they are graded on how few tickets they need to escalate to higher tiers so they will try to figure out a solution even if it is detrimental to the overall support experience.

Incentivized

The biggest selling point for sophos is their vendor support. Those guys put a smile on our faces. There are multiple ways you can contact their support like chat, or telephone or email. They are very responsive and they do have very knowledgable and patient support staff. We have raised tickets at all odd hours and they have been addressed correctly

Incentivized

We found Kerio Control to provide the most features and easiest management of all the solutions we looked at, while cost was not the lowest the value was by far the best when you considered all the factors, costs, and manhours involved in deployment and management.

Incentivized

Both are equally good when comparing the features, FortiGate has a better dashboard while Sophos SG Firewall Appliances has good vpn texhniques.Overall price was better for Sophos SG Firewall Appliances,So we considered this for our Remote Branch Location .

Incentivized

• Easy to use makes it easy to train, reducing employee time and IT staff costs.
• Statefull inspection and web filtering greatly reduce malware incursions.
• Fact it can run on standard PC hardware greatly reduces cost to implement and makes scaling much less expensive.

Incentivized

• Positive ROI due to the competitiveness of the product.
• Positive impact as the device is fully functional and easy to operate.
• Negative impact when it comes to log integration as it does not support industry logging standards.

Incentivized