Giftbit vs. LoyaltyZen

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Giftbit
Score 9.3 out of 10
Enterprise companies (1,001+ employees)
Giftbit is a rewards platform that lets users buy, send & track digital gift cards. With its web application and API, dedicated customer support, and stats on user behavior and delivery - Giftbit is designed to make it easier to fulfill and manage reward and incentive programs.N/A
LoyaltyZen
Score 0.0 out of 10
N/A
N/A
$179
per month
Pricing
GiftbitLoyaltyZen
Editions & Modules
No answers on this topic
Basic
$179
per month
Offerings
Pricing Offerings
GiftbitLoyaltyZen
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
GiftbitLoyaltyZen
Considered Both Products
Giftbit
Chose Giftbit
I searched for gift card providers and looked at several but none seemed to have the confidence of the internet as much as Giftbit so that's who I went with. It was a good decision.
Chose Giftbit
We chose Giftbit because of its ability to electronically send gift cards, no fees on the recipient side, brand customization, and overall user experience of the site. Other sites we found had high fees to create gift cards, would only allow physical cards, or didn't have an …
Chose Giftbit
Tremendous offers a more robust way to gift internationally and has much greater capabilities in their email sends.
Chose Giftbit
I haven't used any products like Giftbit. Since I have enjoyed my experience with Giftbit, I haven't looked into any other platforms that offer the same things.
Chose Giftbit
This was a smaller cost of entry, and much easier.
Chose Giftbit
I have experience with Rybbon, PayPal and Tango Card in addition to Giftbit. From the API perspective of attaching one of these incentive providers to your community platform as its rewards mall it's not even close as Tango Card does the best job hands down. I have not had one …
LoyaltyZen

No answer on this topic

Best Alternatives
GiftbitLoyaltyZen
Small Businesses
Growave
Growave
Score 9.7 out of 10
Growave
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Score 9.7 out of 10
Medium-sized Companies
Oracle Marketing
Oracle Marketing
Score 7.0 out of 10
Oracle Marketing
Oracle Marketing
Score 7.0 out of 10
Enterprises
Oracle Marketing
Oracle Marketing
Score 7.0 out of 10
Oracle Marketing
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Score 7.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GiftbitLoyaltyZen
Likelihood to Recommend
9.4
(0 ratings)
-
(0 ratings)
Support Rating
5.0
(0 ratings)
-
(0 ratings)
User Testimonials
GiftbitLoyaltyZen
Likelihood to Recommend
Giftbit will work well for teams of 10 or more, and I can see it scaling to an infinite amount. If you put in the work on the front end, you can really customize the experience of the recipient. The only struggle is that if you have a large amount going out, you need to make sure you have all emails or a place to give out all the unique gift card links. We ran into an issue where some overseas employees couldn't use specific gift cards, but we had already pre-loaded our budgeted amount in credits on the platform.
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No answers on this topic
Pros
  • It has a nice email builder for sending messages along with an incentive code to a person.
  • It segregates my USD balance from my CAN balance at the dashboard level so I can monitor both.
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No answers on this topic
Cons
  • I didn't love having to buy credits in advance, but since Giftbit recommended how many we'd need to buy, it wasn't terrible.
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No answers on this topic
Support Rating
When a redemption via the API connected to my community platform provider failed, the support was extremely limited. It was fast but limited. Most common conversations with Giftbit support ended in "unfortunately we cannot help you or your recipient with that issue." I'm not sure if Giftbit deserves 100% of the blame for API issues with Fuel Cycle community platform but the end result is that a user will redeem their points for a reward and would never get it. Once these issues are reported to me, I couldn't help them from the dashboard either as I was unable to review their claim codes, etc. and make it right, resulting in lost $.
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No answers on this topic
Alternatives Considered
I searched for gift card providers and looked at several but none seemed to have the confidence of the internet as much as Giftbit so that's who I went with. It was a good decision.
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No answers on this topic
Return on Investment
  • Our experience with Giftbit definitely raised staff morale.
  • Love that you are able to customize how much you want to offer on the gift cards
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No answers on this topic
ScreenShots