Giftbit vs. TRIFFT Loyalty Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Giftbit
Score 9.3 out of 10
Mid-Size Companies (51-1,000 employees)
Giftbit is a rewards platform that lets users buy, send & track digital gift cards. With its web application and API, dedicated customer support, and stats on user behavior and delivery - Giftbit is designed to make it easier to fulfill and manage reward and incentive programs.N/A
TRIFFT Loyalty Cloud
Score 0.0 out of 10
N/A
TRIFFT Loyalty Cloud is a no-code loyalty toolkit built specifically to address the needs of retailers by enabling them to deliver engaging enterprise-grade loyalty experiences to their customers. The TRIFFT platform combines a loyalty engine, supporting all modern loyalty mechanics, with flexible engagement and communication features used to build and strengthen customer relationships. By providing a Microsoft Azure-based backend and consumer-facing channels,…N/A
Pricing
GiftbitTRIFFT Loyalty Cloud
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
GiftbitTRIFFT Loyalty Cloud
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeOptionalRequired
Additional Details
More Pricing Information
Community Pulse
GiftbitTRIFFT Loyalty Cloud
Best Alternatives
GiftbitTRIFFT Loyalty Cloud
Small Businesses
Growave
Growave
Score 9.7 out of 10
Growave
Growave
Score 9.7 out of 10
Medium-sized Companies
Oracle Marketing
Oracle Marketing
Score 7.0 out of 10
Oracle Marketing
Oracle Marketing
Score 7.0 out of 10
Enterprises
Oracle Marketing
Oracle Marketing
Score 7.0 out of 10
Oracle Marketing
Oracle Marketing
Score 7.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GiftbitTRIFFT Loyalty Cloud
Likelihood to Recommend
9.4
(10 ratings)
-
(0 ratings)
Support Rating
5.0
(1 ratings)
-
(0 ratings)
User Testimonials
GiftbitTRIFFT Loyalty Cloud
Likelihood to Recommend
Giftbit
It's been great to incentivize appointments. I can also see that it would be a good tool to send gifts to existing customers.
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TRIFFT Loyalty Cloud
No answers on this topic
Pros
Giftbit
  • Sending mass brand-templated gift cards
  • Choosing which type of gift card you want (e.g. Starbucks, Amazon)
  • Showing metrics for gift cards
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TRIFFT Loyalty Cloud
No answers on this topic
Cons
Giftbit
  • I didn't love having to buy credits in advance, but since Giftbit recommended how many we'd need to buy, it wasn't terrible.
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TRIFFT Loyalty Cloud
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Support Rating
Giftbit
When a redemption via the API connected to my community platform provider failed, the support was extremely limited. It was fast but limited. Most common conversations with Giftbit support ended in "unfortunately we cannot help you or your recipient with that issue." I'm not sure if Giftbit deserves 100% of the blame for API issues with Fuel Cycle community platform but the end result is that a user will redeem their points for a reward and would never get it. Once these issues are reported to me, I couldn't help them from the dashboard either as I was unable to review their claim codes, etc. and make it right, resulting in lost $.
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TRIFFT Loyalty Cloud
No answers on this topic
Alternatives Considered
Giftbit
I haven't used any products like Giftbit. Since I have enjoyed my experience with Giftbit, I haven't looked into any other platforms that offer the same things.
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TRIFFT Loyalty Cloud
No answers on this topic
Return on Investment
Giftbit
  • We now have an easy way to do these fulfillments
  • It's easy to set up an account
  • It alleviates privacy issues on our end
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TRIFFT Loyalty Cloud
No answers on this topic
ScreenShots

TRIFFT Loyalty Cloud Screenshots

Screenshot of Consumer-facing channels: Mobile app, Website, Smart wallet cardScreenshot of TRIFFT Loyalty Cloud platform