Glean vs. OpenSearch

When I am interviewing candidates and they start asking specific questions that I dont know the answer to, I use Glean chat to quickly find answers. It helps save time because I can really quickly find the answers to anything. I think if leaders care about their employers, they would get Glean!

Incentivized

Independently Invited by TrustRadius

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OpenSearch Service presents a cost-effective pricing model, allowing users to pay solely for their usage without being burdened by minimum fees or upfront commitments. Its seamless integration with various AWS services enhances its adaptability for a wide range of data analysis requirements and also I love using it isn't it enough.

• Single search capability across all systems
• High accuracy of search results
• Saves you time in day to day work
• Offers customization with the homepage and go links

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Gives us millisecond response times
• Mainly open-source
• Integration Seamlessly with AWS
• Has a very big community so problems are fixes sooner then later

• The AI Chat can definitely improve. I will ask it questions about our sales process and it should be referencing documents that I know are in our company Glean, but it will give me the wrong answer.

Incentivized

Independently Invited by TrustRadius

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• Needs more descriptive documentation
• The UI feels a bit old
• Some functionality still doesn't work correctly

I give it a 5 because of the chat not giving accurate answers and also sometimes I will search for documents that I know used to be in Guru before we had it but now it is no longer in Glean

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Personally I am not from the evaluation team but I feel ChatGPT , Gemini are good as well.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Well as I said, Elastic is behind paywall now and managing OpenSearch through AWS is so seamless that we just love it. It gets updates faster we don't have to manage separate infra and many other settings to work with elastic search and some of the tools that it provides are better then them.

• Quickly able to find answers for customers allowing me to be more proactive with them
• allows me to quickly access info for all follow up emails for customers

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Well we had 200 ms response times which decreased to 100ms while using OpenSearch
• Easy to use security plugins we dont need external IAM
• Super Easy Integration with many AWS Services such as kinsesi data stream and dynamoDB