TrustRadius

Glean vs. OpenSearch

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Glean
Score 8.4 out of 10
N/A
Glean is an AI-powered workplace search tool that supports search across all of a company's apps, centralizing company knowledge and helping employees to more quickly find what they need, with 100+ connectors.
$12
per month
OpenSearch
Score 8.2 out of 10
N/A
OpenSearch is an open-source software suite for search, analytics, and observability applications licensed under Apache 2.0. Powered by Apache Lucene and driven by the OpenSearch Project community, OpenSearch offers a vendor-agnostic toolset that can be used to build applications, or as an end-to-end solution, or connected with preferred open-source tools or partner projects.N/A
Pricing
GleanOpenSearch
Editions & Modules
Glean for Individuals - Monthly
$12
per month
Glean for Individuals - 1 Year
$129
one-time fee
Glean for Individuals - 2 Year
$245
one-time fee
Glean for Individuals - 3 Year
$348
one-time fee
Glean for Individuals - 4 Year
$439
one-time fee
No answers on this topic
Offerings
Pricing Offerings
GleanOpenSearch
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Best Alternatives
GleanOpenSearch
Small Businesses
Yext
Yext
Score 7.9 out of 10
Yext
Yext
Score 7.9 out of 10
Medium-sized Companies
Guru
Guru
Score 9.4 out of 10
Guru
Guru
Score 9.4 out of 10
Enterprises
Guru
Guru
Score 9.4 out of 10
Guru
Guru
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GleanOpenSearch
Likelihood to Recommend
8.1
(7 ratings)
8.0
(1 ratings)
Usability
7.8
(4 ratings)
-
(0 ratings)
User Testimonials
GleanOpenSearch
Likelihood to Recommend
Glean Technologies, Inc.
When I am interviewing candidates and they start asking specific questions that I dont know the answer to, I use Glean chat to quickly find answers. It helps save time because I can really quickly find the answers to anything. I think if leaders care about their employers, they would get Glean!
Kelly Guslani | TrustRadius Reviewer
Kelly Guslani
Recruiter
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Open Source
OpenSearch Service presents a cost-effective pricing model, allowing users to pay solely for their usage without being burdened by minimum fees or upfront commitments. Its seamless integration with various AWS services enhances its adaptability for a wide range of data analysis requirements and also I love using it isn't it enough.
Verified User
Anonymous
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Pros
Glean Technologies, Inc.
  • Single search capability across all systems
  • High accuracy of search results
  • Saves you time in day to day work
  • Offers customization with the homepage and go links
Verified User
Anonymous
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Open Source
  • Gives us millisecond response times
  • Mainly open-source
  • Integration Seamlessly with AWS
  • Has a very big community so problems are fixes sooner then later
Verified User
Anonymous
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Cons
Glean Technologies, Inc.
  • The AI Chat can definitely improve. I will ask it questions about our sales process and it should be referencing documents that I know are in our company Glean, but it will give me the wrong answer.
Savannah Hair, M.Ed. | TrustRadius Reviewer
Savannah Hair, M.Ed.
Account Executive
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Open Source
  • Needs more descriptive documentation
  • The UI feels a bit old
  • Some functionality still doesn't work correctly
Verified User
Anonymous
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Usability
Glean Technologies, Inc.
I give it a 5 because of the chat not giving accurate answers and also sometimes I will search for documents that I know used to be in Guru before we had it but now it is no longer in Glean
Savannah Hair, M.Ed. | TrustRadius Reviewer
Savannah Hair, M.Ed.
Account Executive
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Open Source
No answers on this topic
Alternatives Considered
Glean Technologies, Inc.
Personally I am not from the evaluation team but I feel ChatGPT , Gemini are good as well.
Tarun Garg | TrustRadius Reviewer
Tarun Garg
Resident solution Architect
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Open Source
Well as I said, Elastic is behind paywall now and managing OpenSearch through AWS is so seamless that we just love it. It gets updates faster we don't have to manage separate infra and many other settings to work with elastic search and some of the tools that it provides are better then them.
Verified User
Anonymous
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Return on Investment
Glean Technologies, Inc.
  • Quickly able to find answers for customers allowing me to be more proactive with them
  • allows me to quickly access info for all follow up emails for customers
Verified User
Anonymous
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Open Source
  • Well we had 200 ms response times which decreased to 100ms while using OpenSearch
  • Easy to use security plugins we dont need external IAM
  • Super Easy Integration with many AWS Services such as kinsesi data stream and dynamoDB
Verified User
Anonymous
Read full review
ScreenShots