TrustRadius

Glean vs. OpenText Decisiv

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Glean
Score 8.5 out of 10
N/A
Glean is an AI-powered workplace search tool that supports search across all of a company's apps, centralizing company knowledge and helping employees to more quickly find what they need, with 100+ connectors.
$12
per month
OpenText Decisiv
Score 0.0 out of 10
N/A
OpenText™ Decisiv™ is enterprise search and insights software that helps teams find, share and draw insights from billions of documents stored in silos of structured and unstructured content. Decisiv locates relevant information across employees, contacts, contracts, emails, documents and other data, along with clients, projects and legal matters, to reveal actionable information.N/A
Pricing
GleanOpenText Decisiv
Editions & Modules
Glean for Individuals - Monthly
$12
per month
Glean for Individuals - 1 Year
$129
one-time fee
Glean for Individuals - 2 Year
$245
one-time fee
Glean for Individuals - 3 Year
$348
one-time fee
Glean for Individuals - 4 Year
$439
one-time fee
No answers on this topic
Offerings
Pricing Offerings
GleanOpenText Decisiv
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
GleanOpenText Decisiv
Considered Both Products
Glean
Tarun Garg | TrustRadius Reviewer
Tarun Garg
Resident solution Architect
Chose Glean
Personally I am not from the evaluation team but I feel ChatGPT , Gemini are good as well.
Savannah Hair, M.Ed. | TrustRadius Reviewer
Savannah Hair, M.Ed.
Account Executive
Chose Glean
We used to not like Guru that much because it just stored our company documents but now I miss it a little because I feel like I can't find things anymore.
Verified User
Anonymous
Chose Glean
I like Glean a lot better as it's more intuitive.
OpenText Decisiv

No answer on this topic

Best Alternatives
GleanOpenText Decisiv
Small Businesses
Yext
Yext
Score 7.3 out of 10
Yext
Yext
Score 7.3 out of 10
Medium-sized Companies
Guru
Guru
Score 9.0 out of 10
Guru
Guru
Score 9.0 out of 10
Enterprises
Guru
Guru
Score 9.0 out of 10
Guru
Guru
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GleanOpenText Decisiv
Likelihood to Recommend
8.0
(0 ratings)
-
(0 ratings)
Usability
7.7
(0 ratings)
-
(0 ratings)
User Testimonials
GleanOpenText Decisiv
Likelihood to Recommend
When I am interviewing candidates and they start asking specific questions that I dont know the answer to, I use Glean chat to quickly find answers. It helps save time because I can really quickly find the answers to anything. I think if leaders care about their employers, they would get Glean!
Kelly Guslani | TrustRadius Reviewer
Kelly Guslani
Recruiter
Read full review
No answers on this topic
Pros
  • Single search capability across all systems
  • High accuracy of search results
  • Saves you time in day to day work
  • Offers customization with the homepage and go links
Verified User
Anonymous
Read full review
No answers on this topic
Cons
  • The AI Chat can definitely improve. I will ask it questions about our sales process and it should be referencing documents that I know are in our company Glean, but it will give me the wrong answer.
Savannah Hair, M.Ed. | TrustRadius Reviewer
Savannah Hair, M.Ed.
Account Executive
Read full review
No answers on this topic
Usability
I give it a 5 because of the chat not giving accurate answers and also sometimes I will search for documents that I know used to be in Guru before we had it but now it is no longer in Glean
Savannah Hair, M.Ed. | TrustRadius Reviewer
Savannah Hair, M.Ed.
Account Executive
Read full review
No answers on this topic
Alternatives Considered
Personally I am not from the evaluation team but I feel ChatGPT , Gemini are good as well.
Tarun Garg | TrustRadius Reviewer
Tarun Garg
Resident solution Architect
Read full review
No answers on this topic
Return on Investment
  • Quickly able to find answers for customers allowing me to be more proactive with them
  • allows me to quickly access info for all follow up emails for customers
Verified User
Anonymous
Read full review
No answers on this topic
ScreenShots