Glean vs. Pinecone

When I am interviewing candidates and they start asking specific questions that I dont know the answer to, I use Glean chat to quickly find answers. It helps save time because I can really quickly find the answers to anything. I think if leaders care about their employers, they would get Glean!

Incentivized

Similarity search and ranking are fundamental capabilities, and Pinecone just has this nailed. Almost every application, especially those that talk to LLMs, can use this feature, and there is no reason to reinvent it or use anything more complicated or "full stack" than Pinecone. Pinecone is a powerful tool in this space.

Incentivized

• Single search capability across all systems
• High accuracy of search results
• Saves you time in day to day work
• Offers customization with the homepage and go links

Incentivized

• Adding a vector (of course) and we are able to add arbitrary metadata with it.
• Similarity search, ranking and metadata retrieval.
• The webui/console tools are nice when debugging/confirming something. Above-average tooling in this regard.

Incentivized

• The AI Chat can definitely improve. I will ask it questions about our sales process and it should be referencing documents that I know are in our company Glean, but it will give me the wrong answer.

Incentivized

• Pinecone has come a long way (we have been using it for years). While the tooling used to have some rough edges, I can't really complain these days.
• Migrating an entire database from one AWS zone to another basically required a full data dump and reload. That could be improved. I have not tried AWS=>GCP=>Azure replications/migrations, but suspect they are not yet well supported, and that would be helpful.

Incentivized

I give it a 5 because of the chat not giving accurate answers and also sometimes I will search for documents that I know used to be in Guru before we had it but now it is no longer in Glean

Incentivized

It is lean and covers all the bases. I am sure there are one or two things that could be better, so 9 instead of 10.

Incentivized

Personally I am not from the evaluation team but I feel ChatGPT , Gemini are good as well.

Incentivized

We selected Pinecone because they had much more startup-friendly pricing.

Incentivized

• Quickly able to find answers for customers allowing me to be more proactive with them
• allows me to quickly access info for all follow up emails for customers

Incentivized

• When our product had a primitive search, we were lambasted by users, and we embraced Pinecone to fill an urgent need for something better. Over the years, it has become a wired-in foundation for more than a few product features.
• The money we didn't spend creating and maintaining something "like" Pinecone has been one of our best investments.

Incentivized