TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Global Relay Archive

    Score10 out of 10
    N/AGlobal Relay, headquartered in Vancouver, offers Global Relay Archive, a system for managing and archiving unstructured data (e.g. IM, email, etc) in a compliant manner.N/A

    Google Vault

    Score9.5 out of 10
    N/AGoogle Vault is an ediscovery and archiving service for messaging and content created through some applications in G Suite. Users can retain, search, and export an organization’s data from select apps with Vault for G Suite Business and Enterprise editions.N/A
    Pricing
    Global Relay ArchiveGoogle Vault
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Global Relay ArchiveGoogle Vault
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Global Relay ArchiveGoogle Vault
    Considered Both Products
    Global Relay
    No answer on this topic
    Google
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    94%
    Would buy again
    16 Answers
    Delivers good value for the price
    No answers on this topic
    94%
    Delivers good value for the price
    15 Answers
    Happy with the feature set
    No answers on this topic
    88%
    Happy with the feature set
    15 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    15 Answers
    Best Alternatives
    Global Relay ArchiveGoogle Vault
    Small Businesses
    Amazon S3 Glacier
    Score9 out of 10
    Amazon S3 Glacier
    Score9 out of 10
    Medium-sized Companies
    Google Vault
    Score9.5 out of 10
    Mimecast Cloud Archive
    Score8.8 out of 10
    Enterprises
    Microsoft Exchange Online Archiving
    Score8.4 out of 10
    Microsoft Exchange Online Archiving
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Global Relay ArchiveGoogle Vault
    Likelihood to Recommend
    9.0
    (1 ratings)
    9.0
    (17 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Global Relay ArchiveGoogle Vault
    Likelihood to Recommend
    Global Relay
    If you have a finance company and are bound by certain compliance rules then Global Relay is the gold standard. It does cost more than typical Exchange archival solutions so regular non-compliance organizations can look at other options. We have had multiple events that required the use of Global relay some simple some much more complicated. They came through every time.
    Incentivized
    Read full review
    Google
    Well suited - 1. Quick archival esp in Google workspace apps. Very easy to archive and store important conversations, chats, etc. 2. Search and eDiscovery - Very important feature. Less appropriate - 1. Export - Very limited options and sometimes a cause of concern due to limited options post eDiscovery. 2. Integration - Very limited integration options and leads to the use of multiple alternatives or workspaces. 3. Archival post deletion - No option for this that leads to missing important elements sometimes.
    Incentivized
    Read full review
    Pros
    Global Relay
    • legal searches
    • archive of all communications coming and going
    • extraction of data and delivery without users ever touching it
    Incentivized
    Read full review
    Google
    • Archiving - Archiving of emails, chats, etc, Pretty easy to use and have some amazing features wrt to duration, access, etc.
    • Search - Post archival, Google Vault makes it pretty easy to search for relevant content and eDiscovery.
    • Auditing - Workspace manager can easily audit user activities. Helps security at the org level.
    Incentivized
    Read full review
    Cons
    Global Relay
    • Pricing is a bit high for data extraction
    Incentivized
    Read full review
    Google
    • More export options are available to the user, specifically allowing exported data to be imported into a new account easily
    • The interface is very basic and easy to use, but the dashboard could show more information to make it more usable
    Incentivized
    Read full review
    Usability
    Global Relay
    No answers on this topic
    Google
    Using Google Vault is straightforward
    Incentivized
    Read full review
    Alternatives Considered
    Global Relay
    Exchange Online Archiving is fine but the gold standard for finance is Global Relay. Most clients will go outside of MS for compliance-related archiving.
    Incentivized
    Read full review
    Google
    The product is similar offering but it is already well integrated into the other g-suite products that we use. It works really well in terms of searching and indexing documents. Other products seemed more elaborate and were complex to implement and use. Since our use case was rather simpler data backup and retrieval, hence it seemed a good fit to implement
    Incentivized
    Read full review
    Return on Investment
    Global Relay
    • The business can responsed appropiately to legal actions as required by law
    • The business can remain functioning
    • The product has worked 100% of the time
    Incentivized
    Read full review
    Google
    • Positive ROI- able to conveniently store and access files/data that otherwise would not have been as organized. Not only makes my day more efficient but leads to a better client experience.
    • Organized storage.
    • Easy interface once you get used it it- give it about a month.
    Incentivized
    Read full review
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