Google Vault: Pretty good but not the best vault for your company secrets
June 07, 2022

Google Vault: Pretty good but not the best vault for your company secrets

Abhishek Roy | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Google Vault

We use Google Vault in our organization primarily for archiving and storing important email communications, relevant chats, and other related information wrt to at-risk projects.
The business problem the Google Vault solves is -
1. Provides an easy way to archive emails and chats etc.
2. Helps in eDiscovery of said emails and chats with much ease.

Scope is -
1. Org level - eDiscovery of important at-risk emails, convos, chats, attachments, etc that might be required for reuse or any legal purposes.
2. User level - Works as a backup option for users for their important attachments, chats, etc.
  • Archiving - Archiving of emails, chats, etc, Pretty easy to use and have some amazing features wrt to duration, access, etc.
  • Search - Post archival, Google Vault makes it pretty easy to search for relevant content and eDiscovery.
  • Auditing - Workspace manager can easily audit user activities. Helps security at the org level.
  • Export - Area of improvement for export features. Limited options that could be improved.
  • Storage - While the storage is easy, it needs to improve on the amount that can be stored. Very less and quite expensive at an org level.
  • Customer support - Not a very good customer or post-sales support making the learning curve very steep.
  • Archival
  • Search
  • Auditing
  • Positive - Archial and eDiscovery solutions have greatly enhanced our ROI for google workspace apps. Really helpful and saves a lot of time and money to quickly and securely store data.
  • Positive - ALl cloud storage helps with less data retention storage and 24*7 availability helps with quick TATs and in turn +ve ROI.
  • Negative - Export features are limited and for that reason, many times have to use 3rd party apps for conversion.
Veritas Enterprise Vault although the best backup solution present was quite expensive and difficult to implement at an org level. Google Vault is very smooth and easy to implement with orgs already using Google Workspace for business. The only reason for selecting Google Vault was a quick TAT for implementation but if your org has time for that, Veritas Vault is the best option wrt Storage, discovery, post-sales support, pricing, etc.

Do you think Google Vault delivers good value for the price?


Are you happy with Google Vault's feature set?


Did Google Vault live up to sales and marketing promises?


Did implementation of Google Vault go as expected?


Would you buy Google Vault again?


Well suited -
1. Quick archival esp in Google workspace apps. Very easy to archive and store important conversations, chats, etc.
2. Search and eDiscovery - Very important feature.

Less appropriate -
1. Export - Very limited options and sometimes a cause of concern due to limited options post eDiscovery.
2. Integration - Very limited integration options and leads to the use of multiple alternatives or workspaces.
3. Archival post deletion - No option for this that leads to missing important elements sometimes.