Fortra's Globalscape Enhanced File Transfer (EFT) vs. TrueCommerce

Globalscape EFT is well suited for file transmissions. It is very intuitive and easy to create file transmission rules. We transmit many files back and forth between vendors and software applications. File transmissions are fast and reliable. Globalscape allows us to specify certain file naming conventions, contain only certain data, format the data to be a specific way, etc.

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If you want to sell online and need a platform, you should select Nexternal. If it is within your budget and you want to have success, Nexternal is the way to go. Since switching to Nexternal from Kreck, our online sales have more than tripled!

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• PGP & SSH Key Ring Retainer
• Reporting
• Event Rule Create - No Code development
• Easy account set up for SFTP site directory creation

• Page layout.
• Processing purchases.
• Ease of creation.

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• Would like to see the ability for a rule in EFT to link the the Advanced Workflow that it is called (rather than having to manually locate the Advanced Workflow)
• Would like the ability to disable just a part of an Event Rule
• Would like to see more template creation functionality

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• Nexternal is hosted solution which means much of the source code is protected and inaccessible. For clients looking to fully customize the user experience, there are some limitations, with any hosted solution, that must be considered.
• Nexternal doesn't have a built in wish list feature. They did partner with a 3rd party vendor, and now offer the base functionality; however, for clients whose needs center on the capabilities of a wish list, this feature must be closely considered.
• Nexternal's monthly fees are structured in such a way that they scale based on sales. This can be an affordable set up for a majority, but a deterrent for others. That said, the phrase 'you get what you pay for' rings true for ecommerce platforms as well. As I've mentioned perhaps too many times already, the level of reliable support combined with the user-friendly, secure platform are worth it.

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I no longer work in a company that would utilize it.

I love the control and attention to detail that this system has. Don't be intimidated by it. Keep playing with it, ask questions, and get to know the program. You will grow to absolutely love and understand it.

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We've worked with ecommerce providers for over 12 years, and we have yet to find another solution that provides the same level of responsiveness and accessibility as Nexternal's account representatives.

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I had help from start to finish. Doreen, my rep, was very patient, concise, clear, and she has always had the answers I need. Setting up your store is time consuming at first, but with the support system that Nexternal offers, it is painless.

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Globalscape and Automate are similar. However, with Automate, you do not have PGP or SSH keyring functionality within the application. You would need to purchase and install them separately. So as far as organization I like Globalscape for key retainment. Globalscape's transmission reporting is a lot better as well. Although it could be enhanced a little more, I use it to report any transmission issues with the Vendors. But the Event Rule functionality that Globalscape has in building simple action logic is where you save a lot of time instead of coding transmissions. Automate does not have active-active replication within their application. Meaning they do not have the ability to have two servers active for off loading transmission in case of bottlenecks. However, if one server goes down, the secondary server will be active. We have both products and don't mind working in either one of them, but Globalscape seems to be the more comprehensive and scalable application

When we started with Nexternal, there were not as many options as there are today. We felt the platform was one that we could work with and had a great customer support contact that helped us during the creation of our site.

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• Globalscape EFT is very reliable
• Allows us to easily transmit files with customers
• Allows us to easily meet file requirements of vendors/other software applications

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• Decreased efficiency in terms of how long it takes to enter order.
• Very quick with reporting which was great for meetings and customer service calls.
• Inefficient in terms of shipping abilities.