GLPI vs. Soffront CRM
GLPI vs. Soffront CRM
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
GLPI | Mid-Size Companies (51-1,000 employees) | GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions. | $23 per IT agent/per month | |
Soffront CRM | Enterprise companies (1,001+ employees) | Soffront offers Soffront CRM Software for Sales, Marketing and Service, which the vendor says is a comprehensive, yet user-friendly platform. All submitted, assigned and resolved cases are tracked within a customizable dashboard. Customer support ticket submissions are automatically routed to the most knowledgeable reps, ensuring the best support. Service Level Agreement (or SLA) Alerts make sure support never falls below committed levels of service. According to the vendor, the product… | $20 per month |
GLPI | Soffront CRM | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules |
|
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | $1,200 per installation | No setup fee | ||||||||||||||
Additional Details | Prices for on-premises support L.3 and editor´s guarantee depends on the number of IT agents and IT assets. The price for GLPI Network Cloud is unique price per IT agent/per month. IT assets are free of charge and unlimited on GLPI Network Cloud. End users are free of charge for both options. | — | ||||||||||||||
More Pricing Information |
GLPI | Soffront CRM | |
---|---|---|
Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
|
GLPI | Soffront CRM | ||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Incident and problem management |
| ||||||||||||||||||
ITSM asset management |
| ||||||||||||||||||
Change management |
| ||||||||||||||||||
Sales Force Automation |
| ||||||||||||||||||
Customer Service & Support |
| ||||||||||||||||||
Marketing Automation |
| ||||||||||||||||||
CRM Project Management |
| ||||||||||||||||||
CRM Reporting & Analytics |
| ||||||||||||||||||
Customization |
| ||||||||||||||||||
Security |
| ||||||||||||||||||
Social CRM |
| ||||||||||||||||||
Platform |
|
GLPI | Soffront CRM | |
---|---|---|
Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Salesmate Score 9.8 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Creatio Score 9.1 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.2 out of 10 | Creatio Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
GLPI | Soffront CRM | |
---|---|---|
Likelihood to Recommend | 10.0 (1 ratings) | 7.0 (2 ratings) |
Usability | - (0 ratings) | 8.0 (1 ratings) |
Support Rating | - (0 ratings) | 7.0 (1 ratings) |
GLPI | Soffront CRM | |
---|---|---|
Likelihood to Recommend | Teclib | Soffront |
Pros | Teclib | Soffront |
Cons | Teclib No answers on this topic | Soffront |
Usability | Teclib No answers on this topic | Soffront |
Support Rating | Teclib No answers on this topic | Soffront |
Alternatives Considered | Teclib | Soffront |
Return on Investment | Teclib | Soffront |
ScreenShots | GLPI Screenshots | Soffront CRM Screenshots |