GoCD vs. ServiceNow DevOps

Previously, our team used Jenkins. However, since it's a shared deployment resource we don't have admin access. We tried GoCD as it's open source and we really like. We set up our deployment pipeline to run whenever codes are merged to master, run the unit test and revert back if it doesn't pass. Once it's deployed to the staging environment, we can simply do 1-click to deploy the appropriate version to production. We use this to deploy to an on-prem server and also AWS. Some deployment pipelines use custom Powershell script for.Net application, some others use Bash script to execute the docker push and cloud formation template to build elastic beanstalk.

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ServiceNow DevOps is suitable for IT companies that are medium to large, It is great when it comes to keeping a track of all the activities, it takes a very little amount of time for creating tickets, with a small amount of information. It is a good tool for incident management, and change management. It will be less suitable for small-scale companies.

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• Pipeline-as-Code works really well. All our pipelines are defined in yml files, which are checked into SCM.
• The ability to link multiple pipelines together is really cool. Later pipelines can declare a dependency to pick up the build artifacts of earlier ones.
• Agents definition is really great. We can define multiple different kinds of environments to best suit our diverse build systems.

Incentivized

Independently Invited by TrustRadius

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• Plan develop, build, test, deploy and operate any applications in a safer environment.
• Evaluating and monitoring improvements
• Connects with third party and existing applications

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• UI can be improved
• Location for settings can be re-arranged
• API for setting up pipeline

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Independently Invited by TrustRadius

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• No drop-down option is available to click when requesting specific software or hardware.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

GoCD is easier to setup, but harder to customize at runtime. There's no way to trigger a pipeline with custom parameters.

Jenkins is more flexible at runtime. You can define multiple user-provided parameters so when user needs to trigger a build, there's a form for him/her to input the parameters.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

As mentioned previously, not sure if ServiceNow DevOps can handle tickets in an agile methodology, where everything is setup based on Sprints, stories and the whole agile terminology. We use OpsGenie to setup shifts for Production support teams, OpsGenie alerts people through a mobile app about production issues as well as to whom is Oncall support for multiple teams. Not sure this functionality is there in ServiceNow DevOps. For now those 3 applications are handling different functions in our company and would be difficult for me to compare them

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• ROI has been good since it's open source
• Settings.xml need to be backed up periodically. It contains all the settings for your pipelines! We accidentally deleted before and we have to restore and re-create several missing pipelines
• More straight forward use of API and allows filtering e.g., pull all pipelines triggered after this date

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• ROI
• Increased the NPR score.
• Central locale for information and troubleshooting.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info