GoDaddy vs. MultiPass

Good for transferring over an existing site. Truth be told, I haven't used it for building a brand new site-- I know that this is a fairly common thing but I just never needed it. For what I've used it for, it has worked well. For a small business with anyone with a little bit of technical skill, it's surprisingly good.

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Multipass gateway solution provides a wide range of features for both merchants and their customers. Merchants can get their foreign payments directly to their bank account. It offers multiple currency payment & international money exchange rate. All of our customer information & payment activity can be tracked by it's online merchant portal. I suggest it to small business owners who are searching for a secured & reliable payment gateway system

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• Registering a domain - I've found their site to be the easiest to navigate
• Website builder - their website builder is user friendly
• Email hosting - easy to set up and use, wether in an email app or online email.
• Wordpress hosting - I have multiple wordpress sites I use under one account
• Their customer service is always very helpful and easy to contact.

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• We can create our own hosted business related payment page through MultiPass.
• Recurring billing option can be setup for our customers.
• It provides merchant centre for businesses. Multipss gateway merchants can access all of their real time transactions activity & customer information.

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• Support agents are woefully undertrained, even in knowledge of their own products.
• Support agents will always try to upsell you, even when you're dealing with an urgent, high-impact issue.
• There's no guarantee of uptime, and there will often be gaps in service as part of normal procedures.

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• They provide customer service over the week but sometimes they are unreachable.
• MultiPass charge monthly maintenance fee, sometimes it is unaffordable for small businesses.
• Their online Merchant Center sometimes stuck suddenly.

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We can't really choose anyone else and the cost/effort of moving all of the hosted data would be extremely large, and we just have to stick to them, and hope they improve service

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Some integration could be much cleaner and smoother. Seems it used to be easier. Plus, they took away the catch all email feature.

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I think a lot of companies can learn from GoDaddy's support team. I have found:

• Chat or phone support is almost always available.
• Their agents are friendly and helpful.
• Their agents seem to care and be knowledgeable about a wide range of issues.
• I rarely have to escalate my problem to get the support that I need.
• If they can't help me, then they can tell me why something is happening and direct me to resources that can fix my problem.

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We use Wix currently for our online store. It is nice and easy to use, but they don't offer the email domains as well (the last time we checked). They have pretty decent customization of the web page, but still limited. We're going to try it with GoDaddy, since we have other services from them already. It just doesn't make sense to pay two different companies for something we can do with one.

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In my business career I used many payment gateway system but MultiPass is one of the best Solution compared to others. Xoom, Skrill & others are too much complicated. They wants lots of documents for seamless transactions. But MultiPass is easy to set up. It is customizable & secured. It provides exact currency exchange rates like international market. Their customer support solve each problem instantly. MultiPass adds great value into small businesses. That's why i prefer it amongst all.

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• GoDaddy reduces our ROI by costing me in non-billable hours. I don't charge clients for sitting on the phone with tech support to power cycle the server or fix the php.ini file, so my $/hr takes a hit.
• Their nickel&dime strategy requires I have an additional conversation with clients about their max recurring fees. Small as they are, I need approval for upping their bill. GoDaddy is only the cheap option if you don't value security, stability, or performance.

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• Our international sale increase day by day when we setup international payment system through MultiPass.
• We can collect various customer information by it's merchant portal.
• We can collect payments directly to our bank.
• Real time transactions can be tracked by it.

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