GoDaddy vs. OVH Dedicated Servers

Good for transferring over an existing site. Truth be told, I haven't used it for building a brand new site-- I know that this is a fairly common thing but I just never needed it. For what I've used it for, it has worked well. For a small business with anyone with a little bit of technical skill, it's surprisingly good.

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I think the only reason not to look at OVH Dedicated Servers is if you need something with higher resilience. It's important to remember that these are a single physical server and thus have the same risks of outage as if you deploy a single physical server anywhere else. Most VPS solutions (whether OVH or elsewhere) have all the failover and HA abstracted from you and so offer less administrative overhead. However in terms of the amount of compute, storage and RAM you can get for your dollar, you can't beat the value proposition of OVH, and coupled with that they will repair the hardware if it fails, your task is simply to ensure you've take appropriate backup steps, and understand your RTO and RPO and architect accordingly. If you can withstand a period of downtime, then a single dedicated server will go a long way!

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• Registering a domain - I've found their site to be the easiest to navigate
• Website builder - their website builder is user friendly
• Email hosting - easy to set up and use, wether in an email app or online email.
• Wordpress hosting - I have multiple wordpress sites I use under one account
• Their customer service is always very helpful and easy to contact.

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• Automatically archives and backs up storage.
• It is optimized for large and critical loads.
• Consistent top uptime.

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• Support agents are woefully undertrained, even in knowledge of their own products.
• Support agents will always try to upsell you, even when you're dealing with an urgent, high-impact issue.
• There's no guarantee of uptime, and there will often be gaps in service as part of normal procedures.

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• Security options are pretty basic, we must use SOAR software alongside to secure the servers.

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We can't really choose anyone else and the cost/effort of moving all of the hosted data would be extremely large, and we just have to stick to them, and hope they improve service

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Some integration could be much cleaner and smoother. Seems it used to be easier. Plus, they took away the catch all email feature.

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Everything has been thought of - from the initial password secure portal, through to day to day management, you can do everything from the console easily. Remote KVM is on hand for those awful moments (if you have them - and we all have) where the server won't boot for some reason

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I think a lot of companies can learn from GoDaddy's support team. I have found:

• Chat or phone support is almost always available.
• Their agents are friendly and helpful.
• Their agents seem to care and be knowledgeable about a wide range of issues.
• I rarely have to escalate my problem to get the support that I need.
• If they can't help me, then they can tell me why something is happening and direct me to resources that can fix my problem.

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We use Wix currently for our online store. It is nice and easy to use, but they don't offer the email domains as well (the last time we checked). They have pretty decent customization of the web page, but still limited. We're going to try it with GoDaddy, since we have other services from them already. It just doesn't make sense to pay two different companies for something we can do with one.

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OVH Dedicated Servers are a different product so a direct comparison is difficult. In simple terms, both provide compute, memory and storage. However the EC2 instances offer significantly more in the way of resiliency in the event of a single hardware failure. However this comes at a price, and there is no way you could get 18TB of RAID5 style storage on HDD from a Public Cloud provider for the price of an OVH Dedicated Server

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• GoDaddy reduces our ROI by costing me in non-billable hours. I don't charge clients for sitting on the phone with tech support to power cycle the server or fix the php.ini file, so my $/hr takes a hit.
• Their nickel&dime strategy requires I have an additional conversation with clients about their max recurring fees. Small as they are, I need approval for upping their bill. GoDaddy is only the cheap option if you don't value security, stability, or performance.

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• Consistent 99 percent uptime.
• Quite affordable, with plans costing barely 100 dollars per month.

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