TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GoFundMe Charity

    Score8.7 out of 10
    N/AGoFundMe acquired CrowdRise in 2017 and offers it now offers GoFundMe Charity, based on the former product, a fundraising platform emphasizing the needs of non-profit organizations rather than individuals.N/A

    Pushpay

    Score8.8 out of 10
    N/APushpay delivers digital solutions to help churches achieve their missions. Their ChurchStaq, ParishStaq, and Resi Media suites aim to simplify engagement, giving, administration, and video streaming—enabling their 14,500+ customers to increase generosity, drive participation, and build stronger community relationships.N/A
    Pricing
    GoFundMe CharityPushpay
    Editions & Modules
    Free
    1.9% + 0.30 processing fees
    per transaction
    Flex
    3% platform fees/2.2% + 0.30 transaction fees
    per transaction
    No answers on this topic
    Offerings
    Pricing Offerings
    GoFundMe CharityPushpay
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    GoFundMe CharityPushpay
    Small Businesses
    Bonterra Network for Good
    Score9.3 out of 10
    No answers on this topic
    Medium-sized Companies
    GiveSmart by Momentive
    Score7.5 out of 10
    No answers on this topic
    Enterprises
    Kindsight iWave
    Score8.4 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GoFundMe CharityPushpay
    Likelihood to Recommend
    8.8
    (3 ratings)
    1.2
    (3 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    6.9
    (3 ratings)
    5.0
    (1 ratings)
    User Testimonials
    GoFundMe CharityPushpay
    Likelihood to Recommend
    GoFundMe
    GoFundMe is well suited for personal appeals where a story can be told and donors feel an immediate result or effect. It is less appropriate for larger mass appeals that are not targeted directly to a specific cause. For example, not good for companies to ask for funding for operating expenses.
    Incentivized
    Read full review
    Pushpay
    Pushpay has been fantastic for us in the implementation of events, especially in the processing of registration forms and collecting fees. Pushpay has also been great in helping us receive donations and contributions to the church. Additionally, I have also used Pushpay (specifically, the CRM database) to help in our process of Church Membership (receiving applications, registering attendance at our membership classes, etc).
    Read full review
    Pros
    GoFundMe
    • Peer-to-peer fundraising
    • Fundraising pages
    Incentivized
    Read full review
    Pushpay
    • User Friendly
    • Secure
    Incentivized
    Read full review
    Cons
    GoFundMe
    • Need a clearer picture of your campaign status, especially around publishing (making it live).
    • Processing rates are not horrible but not great either - If we used our own processor our fees would be cut in half.
    Incentivized
    Read full review
    Pushpay
    • COST!
    • Customer service
    • Elimination of contracts
    Read full review
    Usability
    GoFundMe
    GoFundMe is very easy to use and does a great job allowing us to share insights and stories to leave a lasting impression on donors. From setting up the account to ending the appeal, the entire process has been very user-friendly. I'm very impressed with the experience so far and plan to continue using it for future campaigns.
    Incentivized
    Read full review
    Pushpay
    No answers on this topic
    Support Rating
    GoFundMe
    Crowdrise has been great with their customer support. They have always been helpful and available. They also have several resources on their website that has been useful to other areas of our non-profit. Their relatability has been positive for us and has made us feel taken care of and considered.
    Incentivized
    Read full review
    Pushpay
    The access to support is excellent; however, the turnover with assigned account managers has been high over the years, which makes it challenging to build a lasting rapport. There have been some technical and functionality issues communicated over the years which have been received by the account manager. At the time, with responses such as "yes, we know it's an issue, and we're working on that, but we don't have a timeframe." These problems are never resolved, nor are progress reports or follow up ever addressed, then the account manager changes and the cycle starts again.
    Incentivized
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    Alternatives Considered
    GoFundMe
    Since GFM was selected for us I can't give the rationale behind that. However, I do think that Qgiv and Salsa are more internally user-friendly and provide at least the same amount of functionality. That being said, the other two (I think) require CRMs to use whereas GFM can just integrate with others, making it a better choice for one-off campaigning.
    Incentivized
    Read full review
    Pushpay
    We had previously used a program called eGiving to receive online payments and contributions, and we have previously used PowerChurch as our CRM, and Pushpay (including its Church Community Builder program) far excels both of these other programs. Pushpay is more user-friendly, and its financial program and its CRM program work much more effectively with one another.
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    Return on Investment
    GoFundMe
    • Brought in new donors from outside our solicitation area.
    • Appeals to younger audiences.
    • Great way to include client testimonials and stories.
    Incentivized
    Read full review
    Pushpay
    • Pushpay served as a fine giving platform and allowed for our church to move digitally well.
    • However, the inordinate fees and costs of their platform ate away at much too large of our donations. With the other platforms out there, it doesn't make sense for us to lock into contracts with excessively high fees.
    Read full review
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