GoFundMe Pro is nonprofit fundraising software designed to help organizations fundraise in any way they want, wherever they want. GoFundMe Pro aims to unlock new opportunities to inspire giving, reach broader audiences, and drive greater impact. GoFundMe states they have supported over $40 billion in giving since 2010.
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Tiltify Catalyst
Score 8.2 out of 10
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Tiltify Catalyst is a community-driven peer-to-peer fundraising platform designed to help nonprofits turn supporters into active fundraisers and expand donor reach. Built for modern fundraising strategies, Catalyst supports DIY fundraising, team campaigns, fitness challenges, corporate engagement initiatives, livestream fundraising, and large-scale peer-to-peer events. Catalyst prioritizes the volunteer fundraiser experience with built-in engagement tools that…
Well suited for organizations with large fundraising programs or many recurring donors, especially those who have the staffing to devote to reporting and fundraising data analysis. Variety of payment options is good for mobile-first or younger audiences who may be taking more frequent advantage of payment methods like Venmo and Apple Pay. Most useful if it is used in tandem as an event registration/event hosting platform (Classy Event Registration or Classy Live) as attendee data and fundraising is kept in a single place. Less appropriate for smaller organizations, or folks that will not be doing crowdfunding/peer-to-peer/events. There are other platforms that do standard donation pages well that have fewer bells and whistles but are accordingly cheaper.
I mean, I love having any and all non-profits use Tiltify! From a fundraising standpoint —having all my favorite orgs easily accessible for fundraising across my platforms is SO NICE. That said, I've also worked with orgs that are just getting into the space, and they really struggled with getting set up due to a lack of resources. Yes, I can walk them through everything and encourage the use of all of Tiltify's features, but there isn't a readily available/accessible source to learn what's available to them and how it works.
Campaigns lack customization options which can be limiting- while you can add code to make some changes, there is a basic framework that you can't always override.
Slow to roll out some donor payment options like Venmo.
Not inexpensive price point and on an annual contract, so the software is definitely an investment.
(1) How Tos for the charity, please! Donors/fundraisers have them available, which we LOVE, but not having a "How Set Up An Event" or "How To Use Your Reporting" for the non-profits, I feel, is a bit of an oversight, as, you know, they're users too!
(2) Event Page Design: Under the Fundraiser Rewards section, there is a tiny corner of pixels that pokes out from behind the "Top 100" or "Raise $200.00" labels, and it BOTHERS ME TO NO END. I understand the labels over the rewards images have curved corners, and the rewards have the hard 90-degree corners, which is why it happened. It's just like when someone goes to erase what's on a whiteboard but leaves a single line in the middle. My current solution has been to just cut that corner off my rewards images prior to upload —anyways, super tiny and just a pet peeve.
(3) Event Page Design: You've given us so many customization options, and I'm not taking those for granted. I would love the option to change the color of the buttons, just as we can change the color of each individual section.
(4) Branding, Social Links: Two things. "Twitter" is still on there (I know it's annoying, but "X"). Would love a "Bluesky" option.
(5) Event Options, Lifetime donor rewards: Is there something we could get for Lifetime Fundraiser rewards?
(6) Reports: When I download the Donations report is has the Date & Time of donation in a single column. I don't know how other people use this report, but I usually have to download the donations, create a new column, delineate the data for date/time, then pivot table from there. Plus, the "time" data we receive is delivered in a way that's borderline unusable. Example: 2023-12-31 07:46:07.667963Z -- *I* know to read this as December 31, 2023 @ 7:46:07 AM , but do we *really* need the ".667963Z" ? All it does is mess up any automated data analysis.
(7) Repots: Could we get a disclaimer at the top of the page that says if you don't toggle the UTC, the reports pulled will be from the time zone of the user pulling them? It took *way* too long to figure out why the report pulled by my colleague in Pacific time was different than the report pulled in Central time.
VERY easy to use, but lacks flexibility. But very easy to learn and master, even for someone with technical skills. They offer live chat which is a great help for on-demand support. At higher call volumes, you may wait 10 minutes, but I’ve never waited for more than that and the support if 90% of the time very helpful.
Again, as someone who has been on this platform for a very long time, I find it easy to use. Where I find myself mostly having issues: Navigation. I have built out 40+ events & campaigns over the years (both on the fundraiser & charity side) and still find myself getting lost in the language hierarchy and difference between Setup/Event detail/Brand & marketing/Options (like those all feel semantically the same??).
Classy's team was very helpful as we transitioned over, and helped us get everything set up quite easily. The few times we've had issues or questions, their online chat feature has been a quick way to get answers. On Giving Tuesday last year, the site went down, but Classy was quick with communication to its clients and had the problem resolved in about an hour. I know that if we have any problems or questions, the company and its team will be responsive and helpful. That makes a difference to me and our small team. We don't have time to troubleshoot or stay on hold for a long time waiting for support.
I have not used any other platforms like Classy. Given I came into this organization after Classy was already chosen, I was pleased with how easy it was to learn the platform and how user-friendly the entire thing is. Although I haven't used any other platforms like it, I would highly recommend it.
This has been nothing but positive. We use the basic version so there is no fee associated with it other than a percentage of each transaction. So everything that comes in is added revenue where the only investment is staff time, but there is no monetary investment.
