Google Calendar vs. Shiftboard vs. Teamup Calendar

I think it's appropriate for everyone that meets with customers, meets with people within their businesses. I even put my personal calendar on my work calendar. I'm just looking at it every day, so I think everyone could use it.

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It's a great intro into a workforce management tool, but our use of it is basically as a calendar without it being linked to our actual calendars. It's just another tab that we have to keep open throughout our workday. It's great that we're able to see everyone who is working at what time and what channel of support, but I believe that there are visual aids that can be added to it to make everything much easier to read and more user-friendly.

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It is very helpful for an organization where many people are working remotely. Especially when people are from different time zones and they need to be reminded a few minutes before the event. It is also useful to keep track of certain events such as meetings and employees taking leave. And it is a handy tool when you need to be reminded about recurring events such as daily standing meetings.

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• Enables the creation of designated Focus Hours
• Enables users to set their "working hours" and others can see if they are setting up a meetings a moon symbol next to their name to show it is outside of that invitees working hours
• Allows you to easily create scheduled tasks directly on your Google Calendar

• Mobile accessibility
• Cloud-based software
• Compliant with all necessary information security standards

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• Multiple schedule's on one calendar.
• Easy to switch between calendars.

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• The booking page is really helpful for external people who want to chat with me, but so few people use it, that it makes it more frustrating. The solution exists but nobody is using it. It needs to be highlighted more
• You have to switch between email accounts or set up additional calendars to schedule work events vs personal events
• integrations with other calendars don't update quickly, so sometimes a coworkers vacation doesn't show up in the calendar until much later

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• The ability to print a month view of the schedule would be a great benefit.
• The signup list is a great feature, but there are too many steps to make it easy to use.
• The bulk add and delete process works well, but tends to be confusing for users.

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• I wish there is a feature to get more insight on the availability of a certain user.
• I think adding group chat feature in a scheduled event would be nice.

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The platform itself is pretty user friendly even if you don't have a technical background. You can easily schedule meetings, block out focus time, update your time off, and add meeting notes. The settings are easily mapped out in terms of functionality and if you need help you can easily search for an answer on Google search

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I never sought out Shiftboard support.

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I cannot recall ever having to use customer support which I guess is a 10 because it works so well I don't need help.

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Most of the other services we would use don't have the same integration with other Google services that Google Calendar has. The ability to view and set things from your email is very convenient. So is the ability to have your notifications automatically show up on an Android phone as a reminder.

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We have not used another product like Shiftboard at our company.

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I find TeamUp really easy to use. We do not need much prior knowledge before starting to use it. Also, your team can collaborate under the common calendar workspace, which is important for organizational use.

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• Very significant improvement in employee productivity (more than 10%), because people spend much less time arranging meetings.
• Essential tool to develop remote work within the company during Covid.
• No need to build an email infrastructure (significant cost reduction in IT infrastructure).

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• Effective allocation to proper shows/projects for our network
• Effectively catches any discrepancies between scheduled hours and actual hours for employees
• Requires significant manpower to maintain scheduling accuracy

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• Fits with out team approach to services.
• Unsure if it is HIPAA compliant so I worry about using names.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info