Google Cloud Platform vs. HCL Digital Experience

When most of our stuff is in Google Cloud Platform, it works great to integrate and cross/share data that is all in Google Cloud Platform or BigQuery. It has simplified things from a permissions perspective as well. I'd say it is less appropriate when trying to test something quickly locally, or when half your stuff is in AWS or another provider.

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HCL DX does really well at managing and maintaining the site. It allows the business to basically maintain the site while IT spent time developing new and enhanced functions. The main issue I currently have with HCL DX is not directly with the product but it does play a role. It is difficult finding skilled resources to support HCL DX in my experience.

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• Easy to set up
• Affordable use of the tool
• Easy to access billing
• Reliable service

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• With Version 8.5, IBM Web Content Manager introduced in place editing capabilities which allow authors to make content edits on sections of the page instead of going to the content itself. This feature allows authors to make changes in context of the page and preview changes within the actual look and feel of a live page.
• Projects provide a collaborative atmosphere for the author community so that authors can interact and work as a team to manage inter-dependent content changes under one project and publish all changes at once, instead of working separately on individual content changes. This brings awareness across authors in an organization and easy knowledge share.
• IBM Digital Data Connector is a cool feature that allows [users] to integrate external content sources onto the portal using IBM Web Content Manager presentation components. This allows UI/UX designers to present integrated external data in any manner they want, manage UI changes with an underlying approval process and leverage syndication to push changes live immediately.
• IBM Web Content Manager offers a targeted content feature that allows business users to deliver personalized content to customers based on customer demographic information, browsing history and other transaction related information. Any rules created follow the publishing process thereby making it just a configurable item resulting in less turn around to turn on the feature on a website.
• IBM Web Content Manager offers 'multi lingual solution' out of the box which allows content creation for almost all popular languages.
• Syndication feature has improved a lot and it now provides a detailed views comprising of 'failed items', 'items that have syndicated successfully, 'items in queue'. Failed items view provides detailed and clear cut information of what resulted in failure helping IT to troubleshoot problems easily.

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• The UI is so confusing. The console is good, but it is like a maze. There are too many menus and settings, and things do not work as expected. It takes time to get friendly, and it is not friendly for new users.
• Support experience: Sometimes, you get a great engineer, but other times, it's very difficult to talk with them as they are unable to respond as expected and solve issues late.
• Region and zone are issues, as not all services are available in all regions, which is lacking when deploying something in the same region or zone.

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• IBM Web Content Manager should provide some easily usable connectors through a GUI to connect to bring content from custom data sources including connecting to Salesforce and custom databases.
• Should further optimize and enhance creation of rich and responsive content driven UIs on various digital channels.
• Should further optimize and enhance content personalization features.

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IBM products always moves forward to adapt to new requirements and technologies. I have used versions 6, 6.1, 7 and 8 of IBM WCM, and I know IBM is ready to revamp the tool based on emerging needs, and still provide the capabilities to migrate your old system to the newer versions.

The Google Cloud Platform console is pretty slick for BigQuery especially. I have liked the visibility I get from using that and the way to integrate and see what's in our data lake. The logging console for tracking GKE jobs isn't quite as great, which is why it doesn't get a full 10.

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New versions has increased user experience facilitating usability.

We had some issues related with performing and the support was suitable and sucessful.

Implementation was successful due to Websphere application server used.

Google Cloud Platform is release later than Amazon web service, I think that why Google Cloud Platform can learned and optimized the Dashboard and some features that make it easy to use and can be cheaper than amazon web service.

Magento and Prestashop are E-commerce CMS platforms. They are used in a different scale of application than WCM.

Concerning Joomla, it's a useful CMS forsmaller website. Once again this is an other scale of application than WCM Liveray can compete WCM 7 concerning the : ¤ specific development ¤ security ¤ responsive

• It allows us to focus our efforts on other, more important items at hand
• It gives us an affordable option letting me know it's available to all users, not just the largest scale ones out there
• The customer service is always helpful and reliable, along with the service itself which lets me focus on my work instead of worrying about the service.

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• Negative: Very complex architecture for on-premise deployments (too many servers to installed)
• Positive: Easy customization
• Negative: Architecture limited to cloud solutions
• WCM is an old product and needs an update
• Blog, and community are not integrated in Digital Manager for discussion
• Templates are not available to integrate basic services (FileNet, more complex BPM , e-commerce)

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