TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Domains

    Score8.6 out of 10
    N/AN/A

    $12

    per year

    IONOS Hosting

    Score5.6 out of 10
    N/AIONOS a provider of cloud infrastructure, cloud services, and hosting headquartered in Germany, boasting more than eight million customer contracts. They provide individual web services including SSL certificates (provided by GeoTrust True BusinessID) , domain registration services, website hosting, and managed hosting services supporting WordPress, VPS hosting, and ASP.NET hosting.N/A
    Pricing
    Google DomainsIONOS Hosting
    Editions & Modules
    .com
    $12.00
    per year
    .net
    $12.00
    per year
    .org
    $12.00
    per year
    No answers on this topic
    Offerings
    Pricing Offerings
    Google DomainsIONOS Hosting
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Google DomainsIONOS Hosting
    Considered Both Products
    Google
    Chose Google Domains
    Google Domains has a cleaner interface with simple pricing. To me, keeping it simple is the most important part. I also like email settings within GSuite, and the integrations with so many of the apps and software I currently use make Google Domains my preferred choice for …
    Incentivized
    IONOS, Inc
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    7 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    No answers on this topic
    Best Alternatives
    Google DomainsIONOS Hosting
    Small Businesses
    Namecheap
    Score6.2 out of 10
    Namecheap
    Score6.2 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google DomainsIONOS Hosting
    Likelihood to Recommend
    8.4
    (25 ratings)
    7.0
    (6 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.4
    (6 ratings)
    -
    (0 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    8.0
    (3 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Google DomainsIONOS Hosting
    Likelihood to Recommend
    Google
    [Google Domains is] very simplistic and easy to use, so it's very straightforward to register a new domain but it doesn't have some features that other services provide. Also, the integration with other Google Services and domain search tool is amazing.
    Incentivized
    Read full review
    IONOS, Inc
    I run five websites off of 1&1 for different outshoots of the company. For our web needs it works perfectly. We have a midgrade hosting package and it works perfectly. I know if issues arose from traffic or storage space 1&1 would have a solution for us.
    Incentivized
    Read full review
    Pros
    Google
    • Process of buying a domain with Google Domains is easy
    • Payment was simple - can use Google Wallet and other forms of payment.
    • After purchase, you can quickly build a website with one of their partners.
    • Email forwarding add-on for free.
    Incentivized
    Read full review
    IONOS, Inc
    • Private registration: 1&1 offers free private registration which makes them an automatic favorite.
    • Reliable customer service: always someone available when I call in and I have never had my issue not get resolved.
    • Easy to use dashboard: domains in one place with DNS settings and other things that can be tweaked. It's easy to add an SSL certificate to domains as well.
    Incentivized
    Read full review
    Cons
    Google
    • Google Domains is pretty good at pre-solving email faux pas such as reply all mishaps. Perhaps a built-in email monitoring tool such as knowing when a customer opens up an email would be good. You can get these features with integrations, but what if it was an internal Google product? Might be nice
    • Email masking was a bit difficult to figure out, but nothing you can't discover with a few Google sessions.
    • I wish I could see more insight into time zones that my customers are in, or scheduling calls on Gcal with timezone awareness. I know this is super hard to code around though.
    Incentivized
    Read full review
    IONOS, Inc
    • From my experience, customer services does not know how to address issues in an understandable language
    • I feel that they arbitrarily overcharge w/o any explanation
    • In my opinion it is really pricey
    Read full review
    Likelihood to Renew
    Google
    Unless the product goes away, I'll continue using it.
    Incentivized
    Read full review
    IONOS, Inc
    No answers on this topic
    Usability
    Google
    Because it is intuitively easy to use, like all of their products. The integration with other apps works seamlessly, and you can have a professional website within hours, rather than days, as with most hosting companies. The templates on the website builder for just about every business make it so simple that even I can do it!
    Incentivized
    Read full review
    IONOS, Inc
    No answers on this topic
    Reliability and Availability
    Google
    No answers on this topic
    IONOS, Inc
    In over 8 years of operations, we have not had a single outage that affected us.
    Incentivized
    Read full review
    Performance
    Google
    No answers on this topic
    IONOS, Inc
    The email system has not impeded out mail flow in any way, and we do not notice the delays we sometimes see with other systems that include spam/junk mail filtering.
    Incentivized
    Read full review
    Support Rating
    Google
    I've never actually had to use support because everything has been very straightforward and I have not had a glitch. I have used Google's support for other items so I can only imagine that it's probably the same support which is decent. They do take a while to get back to you.
    Incentivized
    Read full review
    IONOS, Inc
    No answers on this topic
    Alternatives Considered
    Google
    GoDaddy is great, but what I really like about Google Domains when compared to GoDaddy is the ease of centralization. Our email, calendar, accounts, domain, etc was all handled in one place and that made things really easy. You could also access domains easily and quickly by being logged into your email, instead of worrying about yet another log in.
    Incentivized
    Read full review
    IONOS, Inc
    Rackspace I find to be too pricey for the service they offer. Pagely is very much WordPress oriented. I've had downtime with both that I haven't experienced with 1&1.
    Incentivized
    Read full review
    Scalability
    Google
    No answers on this topic
    IONOS, Inc
    The scalability of the email solution far exceeds our needs and would be suitable for organizations not looking for an enterprise sized multipurpose solution (O365, Google Workspace, etc).
    Incentivized
    Read full review
    Return on Investment
    Google
    • Being able to host my URL with Google Domains is one less thing I have to worry about in my writing career.
    • I'm sure having my URL, which is my name, with Google Domains also helps people find me via Google's search engine.
    • Its ease of integration with other Google products, especially Google Apps for Business, is a huge plus for marketing and day-to-day work.
    Incentivized
    Read full review
    IONOS, Inc
    • 1&1 host our email and domains adequately. We can easily add and remove emails as needed.
    • 1&1 also works with our website platform, Memberclicks.
    Incentivized
    Read full review
    ScreenShots