TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Flutter

    Score8.7 out of 10
    N/AFlutter is an open-source mobile application development framework created by Google. It is used to develop applications for Android and iOS, as well as being the primary method of creating applications for Google Fuchsia.

    $0

    Smith.ai

    Score9 out of 10
    N/ASmith.ai is a call answering platform for businesses of all sizes. The AI Receptionist from Smith.ai handles call scenarios, such as qualifying leads, answering questions, and scheduling appointments 24/7. Smith.ai Virtual Receptionists aim to maximize meaningful interactions, with the goal of moving a business forward with a professional human touch. With its integration ecosystem of over 7,000 platforms — like HouseCall Pro, ServiceTitan, MyCase, and HubSpot— call data flows directly into a…

    $95

    per month

    Pricing
    FlutterSmith.ai
    Editions & Modules
    No answers on this topic
    Starter
    $95
    per month
    Basic
    $270
    per month
    Pro
    $800
    per month
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    FlutterSmith.ai
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—All plans include: - Lead screening - Lead qualification - Appointment booking - Intake - Call transfers & routing - Live agents on standby 24/7 - Instant call summaries - Bilingual English/Spanish call handling - Comprehensive dashboard with rich business insights - Dedicated phone number - Phone and e-mail support Additional features available: - Integration with CRM software - including ServiceTitan, HubSpot, and Clio), Zapier, Slack and others
    More Pricing Information
    Best Alternatives
    FlutterSmith.ai
    Small Businesses
    Swiftify
    Score9 out of 10
    No answers on this topic
    Medium-sized Companies
    Xamarin
    Score6 out of 10
    No answers on this topic
    Enterprises
    Swiftify
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FlutterSmith.ai
    Likelihood to Recommend
    8.5
    (19 ratings)
    9.1
    (15 ratings)
    Usability
    8.5
    (2 ratings)
    8.6
    (9 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (14 ratings)
    User Testimonials
    FlutterSmith.ai
    Likelihood to Recommend
    Google
    Flutter by Google is well suited where you have to make an app across multiple platforms like iOS, Android, Web, Desktop and you don't have the bandwidth to create multiple teams for the Native app. This makes sure you have a faster development and you don't have to worry about how your product will look across different platforms. It is also very smooth/fast in response, making it close to feel like a Native app, this makes it an easy pick for a Fintech product where speed matters. Flutter by Google also has a huge library of Components, which are well tested and developed by Google's Flutter by Google team itself, making the development even more fast since the majority of required components are already available.
    Incentivized
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    Smith.ai
    Smith.ai Website Chat is an excellent solution for law firm owners that want a cost-effective strategy to capture lead information from website visitors. Our website generates hundreds of visitors each day and over 7,000 visitors per month. I strategically have placed the online chat feature on the contact page on our website to engage with only those potential clients that are serious about retaining our services and making a purchasing decision. I have priced this type of online chat service with several other providers (Ngage, Apex Chat). Some of these providers charge as much as $35 or hire per qualified lead. Smith.ai comes in at approximately $8-$15 per chat session with a potential lead and even offers some flat rate options. There can be further cost savings if only the chatbot feature is used without live agent support. In this option, a website visitor can engage with a chatbot using Automated questions and answers without the need for live agent support. My firm beta tested this product in of it itself and it generated several thousands of dollars in revenue. The customer support has also been exceptional. All the representatives at Smith.ai have been responsive to customer service questions and implementation of the product. Capturing leads with the chatbot feature and the live agent support has even been more profitable. Based on our CRM data, website chat leads generated over $127,500 of revenue for our firm and engaged with 230 potential clients in just the past 12 months.
    Incentivized
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    Pros
    Google
    • User interface design works great across all platforms, including native styling for iOS/macOS.
    • Native compilation for mobile platforms and a decent rendering engine results in slick apps that can make the most of your device.
    • Dart is a well thought out language and easy to pick up.
    • Makes cross-platform development of good looking GUI apps a doddle.
    Incentivized
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    Smith.ai
    • They set up and monitor your chat on your site, giving your prospects instant service.
    • I have spent so much time with their support team. I never felt more welcome to an SaaS.
    • Their phone monitoring system saves you time and will increase your profits by converting more leads into paying clients.
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    Cons
    Google
    • Occasionally updates to the Flutter SDK result in wide-sweeping changes that seem to not be thoroughly tested and considered. Flutter sometimes evolves too fast for its own good.
    • While the 3rd-party Flutter package ecosystem is vast and rich, 1st-party support for basic things (audio/video playback, battery information, Bluetooth services, etc.) are lacking. You are occasionally forced to rely on an open-source package for use-cases that other platforms have native support for.
    • Documentation, particularly around testing, is lacking. While there are some great docs, like the Dart Style Guide, many Flutter-focused support documents are lacking in quality and real-world usability.
    • Flutter allows you to architect an app however you want. While this is a great feature, it also adds complexity and leads to the current state of Flutter's state management, where there are 50+ options on how to organize your app, with very little official guidance or recommendations from the Flutter team. For a beginner, this can create decision paralysis.
    Incentivized
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    Smith.ai
    • Although you can close the chat message, the chat bubble can not be closed and it can cause issues being able to read website content.
    Incentivized
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    Usability
    Google
    Flutter by Google is very easy to start with. The initial setup they provide is very helpful and easy to understand. The default project setup is also good and can be deployed to production without changing much. Flutter by Google provides a huge library of components, which are created and tested by their own team, making the development of application much faster and robust. Flutter by Google also has a huge community support where we can find components built by the community and we can contribute our own components as well, which helps in faster dev time. Applications developed using Flutter by Google are very smooth, almost feels like native, which helps in creating good impression on customers/clients.
    Incentivized
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    Smith.ai
    Smith.ai Live Website Chat allows you to provide a script for when they answer prospective clients. The script is customizable as your needs change. However, the script only goes so far, as they do not know your business personally. Once they do go through that script, they send you an email with the caller's contact information so you can reach out personally if they seem interested. They do so with efficiency.
    Incentivized
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    Support Rating
    Google
    No answers on this topic
    Smith.ai
    Smith.ai pays for itself if we can help one site visitor move down our lead funnel to being a client. We have averaged over 50+ new leads each month since implementing the chat and with a close rate for becoming new clients that is double what our advertising PPC new client closing rate has been.
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    Alternatives Considered
    Google
    I have experience with react and React Native. I would say that the idea behind all those frameworks are quite similar. However, I found the javascript-based frameworks a bit more accessible as you could utilise your javascript knowledge. Here, Flutter works with its own language. This has advantages and disadvantages sometimes. I found the community around javascript frameworks bigger and therefore sometimes more helpful. However, Flutter does a good job here as well. I think the main argument for Flutter is its usability for less experienced developers. If you do not have knowledge in javascript or other programming languages then I think it is much easier to start with Flutter than with another framework like react. I think the package that you get form scratch is better than in the other frameworks were you have to set up and learn a lot more before you can start.
    Incentivized
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    Smith.ai
    Came down to pricing. Smith.ai Live Website Chat did not have the same level of customization and support as other alternatives but there are enough customization and tools that it was clear it would solve the problems and at a good price.
    Incentivized
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    Return on Investment
    Google
    • The rapid development capabilities of Flutter allow us to build apps we could not have previously considered commercially viable, opening new revenue streams.
    • Free and open licensing made adoption very easy (ie. free/low cost!).
    • In comparison to Qt, our time spent arguing with build tools and perfecting development environments has decreased substantially.
    Incentivized
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    Smith.ai
    • Positive - Smith.ai has easily saved me $25k+ in receptionist costs. They probably helped me land another $50k in new business I would otherwise not have brought in the door because they immediately grabbed the client on our website so they didn't get away or have to wait 2 days for a call back. Great ROI (100 to 1 ROI is probably not an exaggeration for my law firm).
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    ScreenShots

    Smith.ai Screenshots

    Screenshot of the Smith.ai dashboard, which provides real-time insights that illustrate the bigger picture of a firm's inbound calls.Screenshot of where each Smith.ai call generates an instant call summary, displaying caller contact information, call duration, actions taken during the call, and call recording & transcription.